I've had a great experience with this bank and can confidently recommend it. From the moment I…read moreopened my account, the process was smooth, straightforward, and well-explained. The staff has consistently been professional, patient, and genuinely helpful whenever I've had questions or needed assistance. What really stands out is their customer service. Whether in person, over the phone, or online, they take the time to make sure everything is handled properly and that I feel taken care of. I've never felt rushed or overlooked, which is something that's hard to find these days. Their mobile app and online banking tools are also easy to use and reliable, making it simple to manage my finances on the go. Everything from checking balances to transferring money is quick and hassle-free. Overall, this bank has earned my trust through consistent service, clear communication, and a strong focus on customer satisfaction. I'm very happy banking here and plan to continue for the long term.

I stopped by the Upland branch on 7/8/26 at 1:51pm, and unfortunately the experience wasn't great…read more Even though the lobby was empty and I was told someone would be right with me, I waited several minutes without being helped. With three employees at their windows and only one open window, it felt like I was overlooked. I've always had good experiences at the Rancho Cucamonga branch, so I'll continue going there and won't be returning to the Upland location.

One of the best loan places i've ever been. Both of the ladies in the front were such a huge help,…read moreone started me off and the other finished my paperwork. I didn't catch their names (wish I would've) but they worked 6/3/19. Process was super fast even though I had a couple of personal issues. They honestly did their best to help me out. I give them 4 stars due to the area it's in.. BUT custom service, clean location, fast, friendly and good environment. I felt very welcomed seeing them welcome every customer with a huge smile. Thank you girls and thank you OPORTUN! Totally recommend this place if you're in need! It's a great opportunity!

I have been banking with Banc of California- Rancho branch for over 30 years, and it remains my…read moreonly bank. The staff at the Rancho branch are consistently helpful, friendly, and make me feel genuinely valued and welcome. They take a personal interest in my financial well-being and truly want to see me succeed. If you're looking for a bank that prioritizes exceptional service and customer care, this is the place to go.

Amazing! This is theeee best branch and the best people work here. They have become like family…read more So personable. Greet you immediately. Never a wait. They always go the extra mile with anything and everything I need! I highly recommend this branch for everyone!

Jeanette Yepez, Thank you so much for your awesome Customer service. Thank you for helping me get a…read morebetter policy and a better monthly rate than I had previously. Jeanette Yepez, she was able to cancel my old policy, whom I was paying a lot in a monthly basis, and doing that. She was able to get me a new policy with full coverage for my 2015 Sienna SE, great monthly payment and other perks such as tire hazard. She also helped me by giving me an $150 discount on my insurance and was able to get information for me on my existence claim. Overall, I truly appreciate Jeanette Yepez for helping me and going beyond her service to help me. Thank you Jeanette! -Vincent

I worked directly with Karla L. This by far was thee most horrible and unprofessional experience I…read morehave ever encountered with any business. Karla set me up with a down payment for 475 and said I could pay half of it to get started and the other half in 3 months. When the time came she forgot to put the extension and they ended up canceling my insurance through Aspire. When I tried to resolve the matter Karla stopped answering her phone. This place is a scam they get your down payment and put you through the wringer and I have found several reviews claiming the same thing. Unless u like you to be directly stolen from and lied to, do your self a favor and do not use Free way, or atleast don't Let Karla help you.if I could put negative stars I would.

Went in a couple weeks ago. Both the girls at farmers insurance are very helpful. I have the…read morepleasure of having Jocelyn as my agent. She helped me find a policy that worked well with my needs and my budget. She was very thorough explaining what I was purchasing and took the time to compare policies. She showed me what I had before and how she could help me get a similar policy.

Great Experience! I was new to the area and needed some…read morehelp with some car insurance. I looked up this location and decided to give it a go. When I came in, the agents were completely friendly and helpful. I was helped by Jocelyn, she was extremely attentive, very helpful and communicated everything efficiently! She showed me options and never felt pressured. She is extremely personable and made me feel comfortable like If i was talking to a friend about my personal decisions but also keeping it professional . We were able to find the right selection for my needs. I highly recommended to talk to Jocelyn for all your insurance needs as I have already definitely recommended my family and friends to her!

Where do I began! I been waiting to get my credit score right for years. IMT CREDIT SOLUTIONS Took…read morecare of me and my score is my ch Higher than it was. Stephanie took her time and did her work and I can't tell how Happy that I am. If ur credit not right and you want ur score to go up IMT CREDIT SOLUTIONS is who you need to contact . I can go get me New Car, and etc.

Stephanie was a treasure! A true professional! She helped me bring up my credit score and was able…read moreto purchase my first home. The process was seemless. She kept me informed throughout the process making sure I completely understood and was aware of everything that was happening. I would HIGHLY recommend anyone needing to improve or understand their credit score to reach put to Stephanie. You won't regret it!!

Looking for good insurance coverage is never easy, I learned that the hard way until I came across…read morePrime Fidelity Insurance Agency. I made one phone call and I was able to get pet insurance, health insurance and auto insurance! Their customer service was stellar and their prices were competitive. Susan was extremely informative and patient while she helped me find the coverage and rates that fits my budget! I highly recommend Prime Fidelity Insurance Agency for all your insurance needs! Thank you Prime!

I spoke with Susan at this branch to get my insurance sorted for my car and she was wonderful. She…read morewas very kind and made it so easy to get the best rate for my vehicle. Would definitely recommend to anyone looking for an easy and fast quote on your insurances