Yes I will see at 930. Odessa I like. She always are friendly and efficient. When I talk with her she helps me and get a new loan

Communication! I was on my way to the place. Call them up and I was told that my check was already deposited. Before, Chino store got closed. I never had any problems. Once they deposited my check. I never went back read more

The girls on the phone are always so nice. Plus they start taking calls early in the morning as I'm on my way to work so I don't have to rush into their store before or after work. The application process was a little confusing to do on my own but the representatives were kind enough to walk me through the whole process until I had the emergency money I needed in my bank account. The only thing I would say is that I wish they would open the Rialto location I used to go back up. read more

This company needs to get with the 21st century. Most people are ditching traditional banks and using newer banking services. I have my income going into SoFi bank but this place won't accept it. Ace Cash Express does and I suggest going there if you have an immediate need. I did everything Cash Back Loans asked but still wasn't approved because my direct deposit goes in another bank. It should only matter that your income is received not where it goes. Very disappointed. read more

What a scam!!! I put in an online application was told I would hear back about my applications in 15 mins. After two hours no call no emails. I called them and was told my bank was unacceptable because of their other clients have bad histories and if I have another account that I get my deposits in. What a bunch of BS. They just want your information to scam people. read more

The representatives at Cashback loans are always very polite and give great customer service! The loan process is very fast and easy! I highly recommend them for your loan needs! read more

Thank you so much for always being around for an unexpected emergency. Great customer service each time. I've been a customer with Cash Back for several years. I love that they have multiple locations! read more

Chino store - I have been doing business with Cashback Chino store for several years and called the store to see if they would assist me with my payment that's due due to COVID-19 set back, they said no. They can't offer even an extension...I was shocked!!! They are a large operation, have been in business for years and have no options to help those who patronize their business. I also shop business with other payday loan companies and I am very pleased that they are offering payment plans and/or extensions. I will pay my account off like I always have but I won't be doing future business with Cashback PayDay Loans unless I am in a situation and have no other choice. read more

Natalie was so nice! She was very helpful and I like that this place is clean and can get up to 255 even on your first visit. It only took 15 min for everything to be set up and they did honor the yelp check in deal and I did get my gas money!!! I would recommend this place to anyone! For referrals you get an extra $15 on your account. read more

I wish I can give 0 star. Worst place to cash your check!! I called to ask if they cash a check as if it's my first time there then she said yes! Then when I got the office she was like is it your first time here? And I said yes then she said sorry the system is down which Is 100% wasn't down!! However; really bad place to have a business. Not recommended at all!!!! read more

Carolina refused to honor their Yelp's check in deal. Stated you can only use it once (we've used it at least twice before). Contacted Yelp who informed us that as long as the offer is up, they must honor it, up to every four hours. Carolina is either misinformed or just being bitchy (based on the interaction today I'd say the latter.) read more

Great location . Fast working I was assisted by Daniela was very helpful with my paperwork. It's very detailed to the point and just make sure to bring all your info for them to do a quick advance . read more

They don't honor their yelp checking and give u the run around. Never comin back after today. If u think ur gonna get that $25 gas card think again ppl they don't honor it. read more

Melody was great today, thanks for your help(: Me and my girl have loaned here a few times, pretty clean establishment always smells so good lol really helpful people, always my go to store! read more

Great location. Fast and helpful. The first time visiting this place it took about twenty minutes because of all the paperwork I had to fill out. The second time I was in and out in less than 10 minutes. Great place for those in need of cash immediately. read more

Customer service here is fantastic. There fees are the same as any other place. And they followed though with what they promote and gave me $25 bucks instead of the gas card in my 1st visit because they were out of gas cards read more

Natalie was kind and professional. The service was quick and made me aware of the special offers they had. I plan on doing business with them in the future. read more

Why do they have the 10$ off select services if every time I go they say they don't honor