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    OneMain Financial

    1.0 (8 reviews)
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    2 months ago

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    6 years ago

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    Pittsburgh Federal Credit Union

    Pittsburgh Federal Credit Union

    (6 reviews)

    Mt. Oliver

    When we opened an account at this credit union, we were hoping to receive old fashion good…read morecustomers service. Sadly, the service, accuracy and answers to any questions differ depending on who you talk to, what kind of mood they are in, day of the week, weather conditions and at least a dozen others things..Their motto is " The customer is ALWAYS wrong!!!"

    Prior to opening my account, I was warned that the Pittsburgh Federal Credit Union on Brownsville…read moreRd. was an awful place to do my banking. In all fairness, all of the tellers I have dealt with have been pleasant. All except one, and the includes the alleged CEO. The older woman teller with the glasses and the short hair (whom I am assuming is the manager) is the most terse, unhelpful, and poorest communicator I have ever come across in my 35 years of transacting. She is quite unpleasant and exudes a harsh and uninviting aura that is certain to repel patrons from this establishment. The last straw was today when she told me that they were unable to deposit a 3rd party check that was endorsed to me. The establishment itself is grim and dingy. Based on the decor, it looks as if it has not done any renovations since the 1970's. Their online banking software is abysmally archaic and out of date by at least 15 years. Furthermore, they are habitually slow with processing deposits electronically. I have also seen first hand the apparent unscrupulous methods in which they Collect unjustified fees from certain patrons. I feel bad for the other pleasant employees that work there, as one can only assume they must endure a good deal of unnecessary stress and just put up with it because it's a job. I wonder if they have ever been investigated, because surely I cannot be the only one who has made these observations. If possible, find somewhere else to do your banking.

    Clearview Federal Credit Union

    Clearview Federal Credit Union

    (7 reviews)

    I try to be as patient with companies as I would want them to be with me. I have been a member of…read moreCLEARVIEW since 1999 when it was US Airways FCU. I have noticed a clear drop in customer service the past few years. They still have many Airline Employees that are members. Many fly to Europe weekly. Yet they don't have 24-hour service. So if we are stuck with a problem in europe and they are closed, we are just shyt out of luck. I tried paying a dinner bill one time, and my card was denied. I almost went to jail. Today, I'm trying to pay a bill, and it's been denied multiple times and telling me it was fixed. It has gotten worse since 2023. What changes were made then. BTW, if I ask to speak to a manager, don't try to fix the problem yourself, let me speak to a manager.

    1. Courtesy Pay - I understand the concept of this however, automatically enrolling someone in it,…read moreand then charging an additional $35 on top of "courtesy payment" is dirty. After about 4 straight weeks of my account going well in triple digit negatives, I finally called to turn of courtesy pay. 2. "NSF fee" - HOWEVER, when I turned off "courtesy pay" your representative failed to tell me I would still be charged a $35 fee every time there was an ATTEMPT from a bill payment. My account has gone into the negative $300's from NSF fees alone. $35 every single time an attempt was made to pay a bill from my account? You KNOW people have automatic billing set up. To me, this feels predatory. I have probably paid Clearview over $900 at this point in NSF fees. I was charged on more than 1 occasion a $35 NSF fee when my .99 cent Apple care bill hit. One time, I was charged an NSF fee 3 days after I deposited an $800 check only to find out there is a "5 day waiting period" for mobile deposit checks. I got refunded *1* of the I think 4 NSF fees you charged me on this occasion "as a courtesy". AS A COURTESY MY ASS. 3. "Digital Assistant" - Claire? Your digital assistant? Useless. Has yet to help me with a single thing I needed. It is INSANE to me that you have people's money, in the bank, and there is no 24 hour customer support? 4. There was a fraud incident on my card. I filled out the investigation report and turned it in. $468 was stolen from me, Clearview only decided that $332 was refundable??? Like they just picked a random amount. I called and asked for a copy of my paperwork. Rep was unable to provide that so I drove to a branch (Bloomfield/Shadyside) and spoke with the branch manager. She informed me she would reach out to fraud and provide me with all the materials I asked for. Haven't heard anything. Called her yesterday and today and left a message - still haven't heard anything. Great manager, that was a great hire for sure. 5. Haven't paid my student loan in 3 months because I am broke. There are days I have to call off work because I don't have enough money for a tank of gas to get there so, student loan got put on the backburner, sorry (not sorry) about it. Because of this, they have put a $368 hold on my checking account. Account states I have "$268 available" but "-$91" current. That makes fucking sense. Back with the NSF fees got hit with 3 in a row ($105 total) because of this hold, even though my app says there is money available :) Fuck ya'll - fuck Clearview FCU, fuck the branch manager of the shadyside location, fuck your fraud investigation team, quite literally fuck all of ya'll. Terrible, terrible bank will never recommend your services to anyone.

    OneMain Financial - installmentloans - Updated September 2026

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