1. Carvana Pittsburgh

    1. Carvana Pittsburgh

    0

    Bridgeville, PA

    Cancel

    Open app

    Search

    Carvana Pittsburgh

    2.8 (149 reviews)
    Open 9:00 am - 8:00 pm

    Services - Carvana Pittsburgh

    Auto loan

    Car buyers

    Carvana Pittsburgh Photos

    Recommended Reviews - Carvana Pittsburgh

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Cracked windshield

    Dear Carvana Customer Service, I am writing to formally express my disappointment and concern regarding the recent purchase of a 2022 Jeep Grand Cherokee Limited (purchased on May 15, 2025) from Carvana, my fifth and likely final transaction with Carvana. Upon picking up the vehicle at the Moosic, PA location, I immediately identified a large crack in the windshield. I notified the Carvana associate at the time of pickup, who acknowledged the damage, took photos of the crack using his iPad, and confirmed that notes were added to my account indicating the issue. He also assured me that an after-sales repair would be approved to resolve the matter. Despite this documented acknowledgment and the associate's verbal assurance, I have now received an email from Carvana denying the repair, and customer support has stated there is no record of the photos or notes. This response is unacceptable, especially given that the damage was brought to Carvana's attention before I took possession of the vehicle. Selling a vehicle with undisclosed visible damage, particularly one that may affect vehicle inspection or safety compliance, raises serious concerns under the Pennsylvania Unfair Trade Practices and Consumer Protection Law. The fact that the issue was acknowledged and then denied adds further weight to a claim of deceptive or misleading business practices. I am requesting that Carvana: Honor the original promise made by the delivery associate and approve a full windshield repair or replacement at no cost to me. Provide a written response to this complaint within 24 hours of receipt, to maintain my 7-Day return window If this issue is not resolved promptly and fairly, not only will I return the vehicle as I am still within the 7-Day return window, I will have no choice but to also File a formal complaint with the Pennsylvania Attorney General's Bureau of Consumer Protection Submit a complaint with the Better Business Bureau (BBB) Explore legal remedies through Pennsylvania's Magisterial District Court (small claims) I hope we can resolve this without further escalation. I would still prefer to maintain a positive relationship with Carvana and believe that honoring this repair request is both appropriate and necessary.

    Dirt
    Eva S.

    The easy process was anything but. I spent hours on the phone. Car arrived very dirty and I'm still waiting on a refund to have it cleaned. So much less than what I expected.

    See all

    1 month ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 1

    3 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    11 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    14 days ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Olivia O.

    Olivia O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Business owner information

    Photo of Olivia O.

    Olivia O.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Business owner information

    Photo of Olivia O.

    Olivia O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Eva S.
    12
    2
    4

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J A.
    0
    1
    0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Business owner information

    Photo of Olivia O.

    Olivia O.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Olivia O.

    Olivia O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Don M.
    26
    2
    1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Business owner information

    Photo of Olivia O.

    Olivia O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Business owner information

    Photo of Olivia O.

    Olivia O.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    simple and easy to work with Ty caravans everything went very smooth the driver was very pleasant and easy to work with

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 10
    Thanks 0
    Love this 5
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 4

    Ask the Community - Carvana Pittsburgh

    Review Highlights - Carvana Pittsburgh

    He did all of the paperwork online and scheduled a time for us to go pick it up at their location in Bridgeville.

    Mentioned in 3 reviews

    Read more highlights

    Auto Buyers Consultants

    Auto Buyers Consultants

    2.0
    (1 review)

    Used Mike's services for multiple car buying experiences. Thought he was doing a good job, but on…read morethe third car buy I did my own work. Turns out I got a deal of $6,000 less than what Mike told me I could get by reaching out to a different dealership. I was very disappointed and felt my trust in Mike's process to be betrayed. I felt badly that I had referred Mike to others in the past as it does make the buyer process feel easy so I am now compelled to warn others.

    From the owner: Auto Buyers' Consultants, Inc. provides its clients with an auto buying expert to assist in all…read moreaspects of the car buying process. We are a hands-on, innovative company that has been in Pittsburgh, PA for over 16 years. Auto Buyers' Consultants owner Mike Solito has been in the car business for over 21 years, starting out in sales and working in all facets of management in the car business. Mike started Auto Buyers' in Pittsburgh in 1993. The company reflects his own unique view of the process of buying cars for the public. Auto Buyers' Consultants is the only car buying service in Pittsburgh that works only for the buyer. Mike Solito and Auto Buyers' Consultants look out for their clientele of over 3,000 people and businesses. Here are just a few companies that use Auto Buyers' Consultants for car and truck purchases: K&L Gates Glaxo Smith Kline Triangle Tech Clima-Tech The Beechwood Company Inter-Tech Security LLC Logical Automation Auto Buyers' Consultants, Inc. is not a car dealer, salesperson, or a broker. Although auto buying services are new to the Pittsburgh area, professionals in many large cities across America have been using consulting services similar to Auto Buyers' Consultants, Inc. for years. As a result they have saved considerable time and money, and they have been relieved from the frustrations and stress that usually accompany the car buying process.

    Carvana Pittsburgh - autoloanproviders - Updated July 2026

    Loading...
    Loading...
    Loading...