Banking in Waipahu, Oahu, Hawaii…read more.. My aunty has her checking and savings accounts at American Savings Bank. We have been calling every month to transfer money from her savings to her checking. I thought that it was strange that her accounts were only in her name. I asked if she wanted one or both of her sons on her accounts... to be safe... in case she goes into the hospital again... She agreed. I parked in the shared parking lot at Waipahu Town Center. Located right next to Longs Drugs Store, American Savings Bank has two Automated Teller Machines outside for after hour transactions. They close at 5pm on Mondays through Thursdays; 6pm on Fridays; and 1pm on Saturdays and Sundays. Inside the spacious, clean environment, there were two visible tellers. Another customer was waiting for the 3rd teller who was in the back. I grabbed an office chair from the office on the end so aunty could sit down while she waited for her turn. A teller finally was free to help us, but she couldn't do everything that we requested. The Assistant Vice President, Jill, came to our aid. We followed her to her office and laid out some documents. Jill did as much as she could. We will keep in touch and finish this transaction tomorrow. Thank you! Note: checks are $28.50 per box - hopefully, this fee can be waived!

I HAD SUCH AN AMAZING EXPERIENCE AT THIS PLACE! Miss Louella Villanueva is the most amazing and…read moreefficient personal banker I've ever met! If you want a fast and easy service, I HIGHLY recommend that you go see her at the Waipahu branch. Thank you again Miss Louella!

Always courteous, good customer service. Short wait times for staff appointments: they're busy…read morewith customers, so I'd definitely make an appointment if you're doing loans or legal work.

I've used Navy Federal for a long time. If you're a Veteran or eligible for an account then…read moredefinitely sign up. They work great with veterans and have locations most places that veterans are at especially exchanges. Their automobile loans are great with competitive rates. I've been with them long enough to get an 8 year loan. I've used their automobile loans many times, perhaps 5 times so far. For business accounts, they can be a bit steep, but you know you're trusting your equity with a more established institution. Last I checked you'd need to maintain $5K in the account to not have to pay a monthly fee for business accounts. The smaller credit unions are as low as $1K, but again they are less stable. The Kapolei office has always been warm and welcoming with great customer service. I've been to this particular location many times and I usually get in and out rather quickly. Even when I don't bring my card, they are able to look up my account and deposit a check. I usually face a lot more red tape at banks, but not at this location. They also have a website and a mobile app. So accessing your account is easy to do, but still secure. I've never had issues with my accounts here.

We were told by American Savings Bank that we needed an appointment to open an account so we left…read moreand decided to go to Pearl Hawaii FCU and we are so glad we did. We did not need an appointment and the employee Darchelle was so very helpful, kind, and very patient with us. She explained everything and had such a sweet spirit that made us feel so welcomed. So glad we went to PHFCU and will probably transfer our other accounts here.

Tellers are helpful and respectful in my services. Loved that they also offer not.\n Ary services…read more Clean, comfortable environment.

I wish I remembered to get the name of the girl who helped us, we came between 1230-1pm, she was…read morelovely and quick. I had such a difficult time with my bank that I ended up just coming here to cash a large check, the young woman listened to me and without any misunderstandings or hesitation helped make my situation twenty times easier. Thank you so much! Great customer service!

Good for nothing this place. Called ahead of time to inquire about cashing a check, they said they…read morecould do it. Went in the first time, they say they can't cash it because they can't verify the check. Understandably the bank is in another country and had already closed. They say come back earlier, next day I come when they open. They don't even call the bank for verification, they just say no they aren't gonna cash it. And didn't want to call the bank for verification. Make it make sense, you either wanna do your job or not.

Andresha S. assisted my husband with an issue and she made sure to call back when the issue was…read moreresolved! She had to contact the main branch to help resolve our problem and it was all fixed by the end of the day!! Mahalo Adresha for all your help and assistance!! Awesome customer service too!!

This is a good location and great customer service very friendly and was there to help with any…read morequestions that I had. Thank you for all your help and great service.

Ricky Bonilla has several offices on the Westside. I have used his services for years. They offer…read moremany different types of insurance and if you bundle you will get a great discount. Waipahu location has been relocated in the Waipahu Town Center, by Longs Drug Store. Theres lots of parking and all State COVID-19 safety measures in place including temperatures check. The office is very clean and spacious with lots of open space. The girls that staff the office is very knowledgeable and so sweet. Any request are worked on immediately and sent out quickly. If your looking for a fair cost for insurance call Ricky Bonilla.

Way better deals out there. Customer service sucks. They will keep forwarding your calls and you'll…read morehave to repeat yourself again and again. You have to call them for any changes on your policy, things you can quickly do online with Progressive, Geico and all other insurance out there. I saved a lot more switching to progressive. It was quick for allstate to sign you up with any policy but pain in the ass when you decide to cancel, they will ask you to come to their office in person just to cancel a policy! What a joke! Luckily, progressive can do the cancellation on my behalf.

The staff is always kind when working with customers. Their quality of services is usually good…read more They are always direct and clear when explaining things to their customers.

Their service is great. They serve you with a smile. I like this bank. In Waipahu branch.read more