This business did our whole entire house and now we are having to fix at least 14 tiles due to poor…read moreworkmanship! On top of this the customer service is horrible and has been nonexistent. Have called gone into the store and still have not received any help for their poor workmanship. Avoid this place at all cost. We are also having to rip out their bathroom tile work because how Unprofessional and horrible work they do. This business will just take your money and leave you with a pain in the side. Please, again avoid this place at all cost. See pictures of the worst craftsmanship and tile work I've ever seen.

After waiting 72 hours I'm able to write a review which will not come across as slamming this…read morecompany online. An acquaintance of ours recently had tile floors installed in their home over the summer. The pictures looked great and this company was recommended. We contacted the owner and set up or consultation for the plans we had for our home. We agreed and placed a deposit. It took one week, and our main floor and guest bath were all tiled. We were happy and excited to have the other parts of the house, bedrooms and master bath tiled. We saved our money and called for part two. The one item we added was tiling of our master bath- to include removal of the vanity and adding tile for a feature wall behind the vanity. We paid 50% in December and scheduled install for spring break in March. After verifying workers would show on Monday the week before, we moved all 4 bedrooms into the garage and began camping in the living room. Monday morning arrives and the workers do not show. They cancel for the day because they behind on another project. Day two goes great and we are excited at the progress. Day 3- the bathroom tile installer called in for the day. Day 4 all the floors are done and are being grouted. They dug holes in our brand new installed landscaping in our front yard. After addressing them to not so this, new plastic barriers and new landscaping that's less than a month old, they literally dug a second hole in our front yard breaking the plastic again. Day 4 also-The bathroom has very little progress.... Day 5- the installer comes with their child. We tell the owner we can not take anymore time off work and can not be there Monday to finish up as we can see it will not be finished. Day 6- kid is back on site working with installer cutting tile and installing fyi... we are communicating with owner that the full feature wall needs to be done- what we paid for- and the installer did not want to do. He felt the new vanity would cover it. IT DOES NOT MATTER!! if I want to change my design to two pedestal sinks the tile should be installed professionally and we PAID for it! But sadly, the worker left that day, saying he was done. Grouted over newly laid tile with no spacers and begrudgingly... and it looks horrible. We paid our contract but refused to have them back in our house. We hoped they would do the right thing... an unfinished, unprofessional job.... They did not, they actually blew our phones up to get the check cashed and verified at our bank the next day... We sent photos, we communicated, we weren't bad customers... we we're screwed over and exploited for not being "those" customers

These guys carried Tile that was discontinued. I was beside myself because I needed to extend some…read moretile in my home and didn't wanna have to retail the entire flooring. They were super easy to deal with very friendly, very accommodating and validated. The color was a good match. So happy with the outcome as the tile is finished now and I'll post a picture, but you cannot tell where the old stuff ends on the new stuff starts. Highly recommend contacting Kennedy if you're looking for discontinued Tile, they have a great and easy website to use to figure if they have it or not.

I love this place. We had tile installed 5 years ago and wanted to add the same tile to all…read morebedrooms. We could NOT find the tile anywhere and the original company did not have it anymore. The only place we could find it was Kennedy Tile and Flooring. These guys are great to deal with, got me the tile in VERY reasonable time periods (kept ordering more, then more...and then more again) and even loaded my truck for me, sometimes with a forklift. Fast, friendly, professional, experienced and most of all...resourceful.

Daniel Budure installed my flooring in August 2016. We have very much enjoyed the system. Well…read morefast forward to now (February 2026), our dishwasher needed replacement, and we needed to remove the flooring in order to get the dishwasher out. I called Daniel - and after almost 10 years he still answered the phone! He sent over Andrei to remove the flooring so we could replace the dishwasher and then Andrei came back to reinstall the flooring. Fortunately, I kept two boxes and now the floor looks as good as new again! This was a small job for Desert Wood Floors, but they handled it just perfectly. I highly recommend these guys! Thanks Daniel and Andrai. John Gregg Jr.

I am writing this review about the poor services I received from Desert Wood Floors LLC, ROC 303997…read morerepresented by manager/owner Alin Budure. I first contacted Alin Budure (Bibi) on September 26th to ask about a quote for vinyl flooring for my cabin located at 2942 Wildcat Trail, Overgaard, AZ, 85933. We had been constantly in contact via text or calls and he gave me a quote of $4,125 that included the vinyl flooring install, removal of old baseboard and install of new ones, furniture move and removal of old carpet. A contract was never provided by Desert Wood Floors LLC and a start date was never established. On October 27th Alin texted me he will be at the house in Overgaard around 7-8 am to start the floor install. On October 28th, two of his employees arrived at my residence in Overgaard. None of them spoke English so it was extremely hard to communicate with them. Therefore, I called Bibi several times to help with communication between the workers and myself. All this time I was under the impression that Bibi would be the one to install the floor. Or, at least come with his employees to assess the job needed to be done. Never expected two non-English speaking employees to show up without their manager even assessing the job site. The two workers moved the furniture, removed the old baseboards, removed the old carpet and installed the floors and the new baseboards (as agreed) by the next day, October 29th. Bibi had not come to Overgaard to do a walk through but the same day, October 29th, he sent me an invoice and requested to make the payment via check in his name (Alin Budure) not his company. On November 7th I wrote him a check for the entire amount of $ 4,125 that was cashed by him on November 10th, 2023. On October 29th, I sent Bibi pictures with issues found (floor planks edges not meeting, chips in floors around the shower and by the doors, nails in the T-molding), cut extension cord). Bibi stated that "that split piece can be put together with no problems" , "for the nails, they need caulking", and "you can put same color cocking in the chips in the floor to cover them". On November 3rd, when my ETS was installed, I noticed few other issues with the floor around the house (floor buckling in few spots, planks edges not meeting with space left in between planks, chips in floor, moving floor when stepped on, and significant differences in floor height) . I called Bibi at 1700 that day, no answer, he called me back at 17:12 and again I expressed my concerns regarding the way the floor looks and it was installed. He then stated "I don't know what's there, I haven't seen it" and "what do you expect, it is too cold there". I then explained Bibi that the temperature in the house is constant at 65 degrees and maintained by both an ETS (electric thermal storage) and a gas stove both controlled by thermostats set up at 65 degrees. He still stated that it is too cold and started raising his voice to me. On December 20th at 1000 and 1048, I called Alin again informing him that I will be in Overgaard the next day (December 21st) and I asked him to at least come over, asses the floor and repair what needed to be repaired rather than having to go a different route. Alin then asked "are you threatening me?' I said no, I am asking you to fix the issues in an amiable way and do right by me". He further stated "you can do whatever you want, you will not get anywhere". Alin was literally yelling at me saying "I never wanted to put the floor". I reminded him that it was solely his decision to take the job and that he was paid in full for it. As I saw the conversation wasn't a cordial one, I ended the conversation. On December 21st I went back to Overgaard and I sent Bibi more pictures/videos of the floor. In some places the floor height difference is up to three quarters of an inch, chips in the floor planks (at the edges), floors buckles in multiple places), floor planks edges do not meet with significant gaps in between. As the previous phone conversations lead nowhere and Bibi was constantly rude and raising his voice at me, I decided to email him instead of calling/texting. On December 23rd, 2o22, I sent Bibi 9 emails with videos and pictures of the floor included asking him to review the pictures/videos and to repair the floor. He has read the emails the same day with no reply. On December 31st, 2022 at 1119, I sent Bibi another email reminding his that I received no reply and I am still waiting on his decision to repair the floors.

Subcontracted by Precision Air to remove saltillo tile for bathroom plumbing issue. Tile work was…read moreexcellent.

Really happy to have worked with this company!…read more I've had a lot of problems hiring shady contractors from Angie's List who do terrible work and randomly take off for meth adventures.... RR sent nice, knowledgeable and trustworthy people to quote and to do a great job removing a 30 y/o wooden patio that was attached to my roof. Would definitely hire them again!

Thank you so much Joe & Janet for making our carpeting purchase a breeze. Your helpfulness and…read moreattention to detail made the shopping process a lot easier. I love the choices we made and am grateful to you for listening to what I truly wanted and needed. The quality of the product is excellent, the price we paid is exceptional, and the installation went perfectly. Thank you so very much for all your help.

Kenny and Janet, owners of Ahwatukee Carpet are professional and provide above and beyond customer…read moresatisfaction. For an unknown reason, our house had an odor after the carpet installation. The wholesaler refused to acknowledge any fault--so Ahwatukee Carpet 100% stood for us. They replaced all the carpet on their dime. I was blown away that they would totally replace the carpet even before the cause had been determined. They just wanted to make sure we were taken care of.

Price, quality of installation, and customer service was SPOT-ON. Our new floors are *exactly* what…read morewe wanted, including the new stairs with a custom-look square stairnose and white risers. The foot feel of the LVP is amazing, so much better than the product we had slapped down from another company 4 1/2 years ago. Mayfair's installer came out and reviewed the entire project with me ahead of time and we discussed all the options to level our "Pulte special" second floor and they did a fantastic job. The baseboards are awesome too! Highly recommended and Rick is a great guy to work with.

Rick and Wyatt are ROCK STARS! They were able to get floor coving installed in record time for one…read moreof my clients in the Assisted Living community where I work. I am so very appreciative for their attention to detail and their customer service is top shelf! Thank you gentlemen for a job well done!

We needed to replace our Living and dining room carpet due to a water leak. We checked ratings on…read moreYelp and a few other places. Larry is great. He was always available and very professional. His installers were also very friendly and professional. They did an excellent job. We are very pleased with our new carpet. When I need carpet or flooring in the future, I will definitely call AZ Floor Company.

We had an an appt. this morning at 10am, we received a confirmation email on Monday (today is…read moreWednesday). On the email it shows that they have our correct phone number , address, and email obviously. No one arrived, no one called, and no text or email ??

Narsay and his team did a phenomenal job on our shower remodel. We got multiple quotes and thought…read morewe were out of options when we came across Venus Homes. The shower looks just perfect and I wouldn't have it any other way! He was reasonable in price and got the job done quick. We will definitely use him again for future projects... in fact already discussing them now! The entire bathroom just feels more open and every time I walk past it I smile. Thank you!!!

Narsay is amazing. I saw the other review on Yelp and worried a bit before hiring him, but I went…read moreto Thumbtack and read all the terrific reviews about his company! He re-did my entire shower/tub combo and not only did he assist in the design process, but communicated the entire process, every step of the way! Very competitive pricing and best of all he finished on time. Highly recommend Venus Homes for any project.