I came in to get my mom insurance today & Gabriela was amazing! Answered all our questions, gave…read moreher a great quote and was very attentive! Thanks Gabriela for your help! Will definitely be recommending friends be family to her.

Northstate auto insurance. Located on Long Beach Blvd and willow. I've been going here for a bit of…read moretime. The staff here are friendly and helpful. They make sure you get good coverage for your cars. We like that there shopping around make sure we had what we needed. I recommend stopping by or calling for a price. And there open while this stuff is going on

I have been shopping around for car insurance and everything is just crazy expensive but I finally…read morecalled freeway insurance and they gave me the best quote for 2 cars.. Jamil was super helpful and took care of everything, the process was smooth. Thank you for all your help

Carina helped me out today! She got me the best deal I was paying 500 she got it down to 203.00…read more10/10 recommend, so friendly best customer service

In an honest review, please bare in mind we've known these guys for a long time. Sydney is an…read morehonest tell it like it is kind of guy. His wife follows the same principles, and that's why we enjoy their company so much. My wife has reached out to Theann with inquiries on insurance issues many time times and she as always had an impartial response so that we make the right educated decision. Sydney has been our tax man for over 10 years (man time flies) and he has always been truthful and informative regarding what I can or can't claim. A short visit turns into a couple of hours because of our pleasant conversations with both of them. They are both warm and always cheerful, if you need insurance or don't know which to choose from, these two will help you make the right decision. Thanks you guys!

Best service and help you whenever you need,you guys should try him,won't regret to have himread more

I can't recommend Vega Tax & Insurance Services enough! This is my second year coming here, and the…read moreexperience is always top-notch. From the moment you walk in, the team makes you feel right at home with their friendly, welcoming energy. Hugo has helped me with my taxes these last two years. He's incredibly knowledgeable and truly knows the ins and outs of tax preparation. It's a huge relief knowing I'm in good hands. He makes tax season a breeze and, most importantly, helped me avoid owing money once again! It's a huge weight off my shoulders knowing I have a pro in my corner. If you're in Long Beach and want a professional you can actually trust, go see Hugo. You won't be disappointed!

Hugo is very knowledgeable and helpful when it comes to taxes. everything is done efficiently and…read moreover email even though I don't live in California. Brest value around.

Exceptional Service from Nydia -- Warm, Professional, and Incredibly Helpful…read more I don't usually write Yelp reviews, but the level of customer service I received from Nydia genuinely deserves recognition. From the moment I walked in, she made me feel welcome and completely at ease -- something I didn't expect walking into a place to discuss car insurance, especially with a few complicated issues on my plate. Nydia was patient, attentive, and never once showed any sign of frustration, even though my situation took quite a bit of time. She asked the right questions, made detailed observations, and even called around to ensure I had the best possible options. What stood out most was how eagerly she helped -- it never felt like I was being rushed or sold something. She genuinely cared that I walked away with the right coverage for my needs. I originally came in thinking I'd just get simple liability insurance, but through our conversation, she helped me realize why I needed more comprehensive coverage -- and she broke it all down in a way that made total sense. I trusted her judgment fully by the end of the process. Nydia went above and beyond, and I left feeling not only relieved but genuinely grateful. If you're looking for someone who is friendly, knowledgeable, and truly committed to helping you -- ask for Nydia. She's the kind of professional that turns a stressful task into a smooth and positive experience.

Great service! They do their very best to get you the lowest n best suitable insurance Policies…read more Diana helped me get the lowest price after an absurd Rate increase. She Escalated to high management, and after three days we came to a great deal! They are committed and prioritize your membership. Highly recommend.

Me and my family have been apart of State Farm insurance for YEARS! A special Thank you so much…read moreBlanca for all the help and for constantly checking in with updates!! The team's hard work is definitely noticed and very appreciated!! You guys are awesome!!! I definitely recommend :)

Erica was amazing with her assistance. She answered all my questions and responded when i reached…read moreout with such importance. I came from an insurance company that didn't answer their calls and or kept me on hold for hours. So i am grateful for her response and help. Thank you Erica!!

Amazing customer service they are great really helpful and have really good rates they are really…read moreefficient

I called to get information on my policy and got an answer at first, then i called few minutes…read morelater to update some important information but kept getting forwarded / not answered. I understand people get busy but the information that i need updated is time sensitive and very important to my driving privelages. Very disappointed to have to call back over and over, now i have to drive down to the office. Unprofessional lunch breaks!

The best tax & insurance services in Long Beach! Excellent customer service, they do it all. Don't…read morewant to wait hours at DMV they got you! You will be in and out in minutes or you can do it over the phone. Always happy to help anyone, will recommend 10/10!

Very good customer service didn't have to wait and nice and clean office. Brisa was very…read moreknowledgeable on taxes and insurance I had her do both for me.

Tuesday May 5,2026 A " Tracker" experience…read more 5 stars for 3 AAA customer service employees. Drove to AAA because I could not get the AAA Website to operate. Hmmmm what could be wrong? Started with Maria @ the F desk. She helped as she could but there was a line forming so quickly called for Irene. Irene determined that the account names / passwords etc. did not synchronize. After several frustrating attempts: she said: only The Tech department can finish. Irene gave me The # to The Tech dept. Called a gal named Diamond @ Tech- customer service. Like the TV show " Tracker" She managed to Link new usernames and passwords to make it operational. Bravo AAA U "saved" the Day! Why important: we purchased an electric car and If you run low on juice" and there is NO public charging station that is free= U need to get loaded onto AAA truck I will sleep better tonight

Run the other way. Last year I had to pay $200/mofor a 2013 Toyota. This year they jacked it up to…read more$400. So I'm paying the the same amount for car payment as insurance. 2 phone calls. Was told it was correct. They are frauds who will cheat you in the blink of an eye. Run the other way. Been with them 25 years. It ends this year.

Sonia at Damian Useda's State Farm Agency always provides excellent customer service! She is very…read moreprofessional, knowledgeable, patient, and kind. She really takes the time to make sure you understand everything. She is one of the sweetest people I have ever met! Always a positive experience! I highly recommend this office!

I never even met Damian. I was ok with the insurance and in their eyes I was the perfect customer…read more That ended when I hit the rear of a Volvo who kept hitting her brakes in front of me. I would look straight ahead and then to my left. Once the white car passed that was signaling right the whole time as if to enter the freeway. The lady in front let go of the brakes and moved about 4 feet forward. That's when it happen. Not realizing that she was still inching forward and stopping. I hit her on the back. Still she did not move. Traffic was backing up behind us. I knew she was frozen, so I hit my blinkers and slowly moved back enough to get me to get in front of her. I signaled and waved and yelled for her to follow me so we could exchange information. After what seem an unnecessary long time I got her to follow me into an industrial parking lot. I parked my car in a parking space and she pulled her car forward. She wouldn't get out and I finally walked over to her to ask her if she was ok. All the while I noticed the tiny dent that I had caused to her car. So small it looked like a dimple. First thing she said was "were you the one in the white car". Hah? She was confused the white car was the one we were trying to avoid hitting us. I asked if she was ok . Time passed an she didn't answer my question if she was alright. Finally she got out of the car and looked at me very confused. I asked her again " Are you ok, do you need an ambulance. Finally she answered. "Yea I am ok" not once asking me if I was ok. I pulled out my registration, insurance card and License. She didn't do the same until I finally told her to do the same and we could take pictures of each others info. After hesitating for a while she finally spoke up and said " I need to call my husband. She went back to her car to wait and I did as well. Soon he arrived to access both cars. I pointed out that her car was very strong and well made. " he said that's a Volvo for you" He went over to see the front of my car. He said " whoa you really got it good". That was a true statement. My front end had hit hers to the left and her incredibly strong car hit me dead center and tore up my rubber front end and pushed in my right headlight. My car being a 2009 I only had liability. In the meantime he was adamant to get a police report. I said to him Police won't come out if everyone evolved is ok and doesn't need an ambulance. He stepped away and proceeded to call police . The policeman talked to both of us. He asked us both are you ok and did you exchange numbers and insurance. I said yes and just about when she was going to speak he interrupted her and said to the police. "We would like to get a police report " The police said it's not necessary if no one is injured. The husband said well that's why we want you to come out and give us a report. The policeman said ok, but this is not necessary. After an hour a policeman arrived . So far we were more than two hours into it. The Policeman looked at both cars , asked if we had exchanged info. I told him I had her take pictures of mine but she hasn't given me hers. He told her you need to give out your info. The policeman proceeds to get in his car , when the husband runs to stop the cop from taking off and said . " Can you send an ambulance over to check my wife I think she is having a sore neck ". I never felt so alone in my life. The cop said "No it's not necessary since she seems ok and she said she is ok. Ok , but, but can you come look at where it happened ". The policeman said ok? But real quick. We followed the husband, the wife , the cop and me in that order walking in a straight line. I felt so bad for the policeman. He said Ok, " so what do you want me to do about it. The insurance will take care of that ". He turns around and did a fast walk to his car. The husband proceeds to call another jurisdiction. Turns out it was signal hill highway Patrol. They looked at her and said . Sorry this isn't our jurisdiction. Once they left he proceeds to say . "We really need to get a Police report" Whats to say she won't take the blame. It's now 3 1/2 hour in 90 degrees. After he said he was calling another jurisdiction. I said that's it I'm going home you got my info. Finally after about two months, I get a call from the insurance telling me that they would be raising my insurance rates. I asked them how much did she claim. They told me that they do not give the claimants information out. So it wasn't until earlier this year when I went to seek another insurance that I was told how much they claimed. My car was a total of 5,000 in repair and paint. All out of pocket. They claimed $14,000! Guess once I was gone he told her to act like she was in pain. Guess I should have hung around for the police report he wanted so bad.