This State Farm office rocks. They got me insurance in as little as a couple hours, when I needed…read moreto show someone proof of insurance. They also tailored the insurance to my needs and offered me a lower rate. And then when I wanted to cancel my insurance, there was no issue just giving them a call and communicating with them I want to cancel. I have never had such a hard working and loyal insurance company working for me. Kier Jones and his employees are great. State Farm is just a little too expensive for me. But rest assured, when I will be able to afford State Farm I will definitely try to get it with Kier Jones.

If your looking for quality insurance with an INCREDIBLE staff look no further than Keir Jones! I…read morehave been with them for the better part of 5 years and have had nothing but positive experiences. All of the staff is knowledgeable, friendly, courteous and always willing to help! However, I recently had a string of car troubles and worked with Melissa each time and she is amazing! I'm truly grateful for all her help. Insurance can sometimes be confusing but they truly make it so easy! Thank you Keir Jones

Mahalo nui loa, Brian Hinojosa! For you mainlanders, that's a right proper THANK YOU VERY MUCH!…read more Car insurance has been on the backburner for some years now...actually, it wasn't even in the kitchen, much less the stove. I've been a shoot-off of my parents' policy from when I was a wee child. As such, I've not updated it since "growing up". Yes, in quotes, hahaha. Got to talking story with Brian H...found that I am underinsured, especially as a homeowner in a sue-happy state. Brian wasn't exactly an alarmist, but made sure I understood the potential predicament I could be in without proper coverage. He was waaaaay patient with me, promptly answering questions I asked via phone, text, AND email. How's that for availability? Give him a call, get educated, and get properly insured.

I had the pleasure of working with Juni Banico. He was very helpful and friendly in finding me the…read morebest possible insurance coverage for my business. When I first called Juni, he immediately started working for me, and in all honesty I was surprised at how quickly he found me an insurance policy. I did not think he would be able to get back to me before the end of day. By the next day I was in Juni's office signing paperwork. I would definitely recommend SKS and Juni to all my friends, family, and anyone who is looking for a top notch broker.

Me and my family have been apart of State Farm insurance for YEARS! A special Thank you so much…read moreBlanca for all the help and for constantly checking in with updates!! The team's hard work is definitely noticed and very appreciated!! You guys are awesome!!! I definitely recommend :)

Erica was amazing with her assistance. She answered all my questions and responded when i reached…read moreout with such importance. I came from an insurance company that didn't answer their calls and or kept me on hold for hours. So i am grateful for her response and help. Thank you Erica!!

Had the pleasure of getting helped by Vanessa and Isabella. Vanessa was very kind and helpful and…read moreconnected me with Isabella. Isabella helped get me the lowest price possible for my current situation. She shopped around and was able to come up with a quick and great rate! She made it a very easy transaction, emailed me my documents and followed up with me. She's great at following up and communicating! Definitely will be my go to insurance place from now on! As long as Vanessa and Isabella are there! Thank you for your outstanding service and hospitality!!!

I'll like to give Isabella from Only way insurance a shout out for helping me lower my insurance.i…read moreasked question after questions because I was not sure it was full cover or liability because it was so low compare to what I was paying! I just wish I knew before I over paid with my other company! Thanks you once again Isabella!

Lisa gave me some detailed advice regarding health insurance and Medicare…read more I would highly recommend her services.

Lisa is extremely knowledgeable and genuinely caring and helpful. I highly recommend using her…read moreservices.

Victoria Avery and her staff are polite and helpful …read more However Allstate is not a very good insurance company. I was burglarized two years ago and lost $40k worth of possessions . Most irreplaceable family heirlooms and jewelry. Victoria sadly informed me that the policy they wrote up for me only included up to $500 worth of possessions and then of course there is the deductible so in essence I was and am paying for insurance that doesn't cover me. They offered for me to come in and upgrade my policy to cover possessions in my home but it was too late at that point. Last month i had a leak in the wall from a pipe that cracked and leaked. It took me a week to get someone out to look at it . They did send a remediation company out and demoed the walls in the areas affected by the water leak. The remediation company ripped out the walls where they found moisture and dried out everything so i wouldn't get mold. The remediation company was very nice to work with and did a great job and thankfully this was covered under the policy. But after they ripped out two walls and two other areas where they demolished the walls and took out the bead board they only offed to reimburse me for the actual drywall footage they removed. So about $2200 so with my deductible I got $1200. The damage is such that now I really need to remove the rest of the drywall and start over rebuilding the bathroom. Including removing the sink and toilet so the contractor can repair those area and then reinstall them, when the walls are complete. I've had contractors out and the lowest bid to put my bathroom back together is $ 4300. That's amount is just replacing what was there and not upgrading . So it's really like I had a $3000 deductible. Victoria is very nice... but ... not sure I'm in good hands with Allstate. If you use them make sure you have them write up your policy for everything in detail and document your conversations . Word to the wise...I think Victoria has your best interests at heart but in an effort to save money and be competitive you may not get the policy you need or that will cover you. Make sure they detail everything.

Never never never again! Total lack of communication and negligence. After several issues, they…read morefinally screwed up, and king story short, my perfect credited was totally ruined.

This office always provides the best customer service!…read moreMarilyn is always just a phone call away taking attention to detail to the next level! She answers all my questions and makes me feel like a valued customer! Thank you Marilyn!

Marilyn helped me with a new disability policy & was very helpful, answered all my questions and…read moreprovided very quick service. Would definitely recommend to anyone looking for a a new agent they can trust

WOW!!! After over 15 years of service with this agent, I…read morecould no longer pay the premiums as they kept going up and up year after year even though I have zero tickets or accidents during the span of service. The real WOW in this is how ungrateful, difficult, and humiliated they leave you feeling for canceling their overpriced service. I had called them almost 1 month before I planned to end service and ask to be removed from their auto payment service. They told me sure no problem but I would have to send an email to cancel. Ok everything fine up till I give them a call back to cancel, and Jevi answers my call and right off the bat started being combative disrespectful and just being difficult with a simple request. First I was never removed from auto payment, and cancellation would require me sending an email to their boss, the top dog, with my new insurance information and reasons for cancellation. When caught off guard by all this I tried to explain that it had been over one month since my last call and I was given no direction on what needed to be done to be remove feim auto payments. Then I asked why I would need to provide new insurance information for cancellation? This made no sense to me. We get into a loud back and forth thats going nowhere so I said fine ill send the email for the auto payment removal and when I get a chance I'll send over policy of new carrier. I then spend 20-30 minutes trying to confirm receipt of email. I call back and everyone in the office says thay are not receiving my emails even though my end says sent. Finally I guess Joylyn steps in and tells them it's ok to just send an email to Jevi to cancel who finally says he's receiving my drafts, and it ends there. I waited 3 days to confirm everything had been done and it's finally over! Imagine being a loyal customer for over 15 years, probably paid somewhere between 60-70k during this time and this was the farewell they gave me. So please do yourself a favor and shop around, don't feel.like you need to support this business because in the end all they care about is ripping you off and taking your money!

I received a renewal letter from Allstate informing me that my insurance was increasing to $411/mo…read moreand that my payments were to be paid on a 5 month basis, not a 6 month period. ALARMED, I contacted the agency. I had the misfortune of speaking with Pamela, the Office Manager. Due to computer issues, she couldn't immediately pull my record, but she provided an overview of the statewide increase, which I understood and appreciated. However, my issue with her was how she kept trying to overtalk me and insulting my intelligence. The owner returned my call, which was appreciated, and the reason I changed my rating from one star to 2 stars.

Very friendly, accommodating, and helpful…read more Office is tidy, welcoming, and bright. Daniel himself offered coffee and snack at start of the appt, which was very k My mother was referred to Daniel's office and it's clear why he's a great person to work with.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Long Beach, CA area since 2019, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0M91133