Edgar is a talented technician, and I want to share my experience so others can make informed…read moredecisions. He upgraded my refurbished HP Elite to Windows 11 even though Microsoft did not support the upgrade. Within only six months -- and after an earlier crash I barely managed to recover from -- the system became unstable and eventually had to be repaired by a different technician. I am 88 and on oxygen, and I rely on my computer every day. I wish I had been warned that forcing Windows 11 onto older, unsupported hardware can lead to serious instability in a short period of time. Edgar clearly knows his craft, but customers -- especially seniors or those on fixed incomes -- should ask whether an upgrade is truly safe and appropriate for their specific machine.

We were looking for a gaming laptop charger which we happened to forget at another location…read more Despite purchasing a couple of universal chargers from retailers we were unsuccessful in finding one that will fit. We went to all major retailers and a couple of used computer shops but had no luck. Roger at Edgar's was able to locate a used charger that worked for us. It was a little pricey ($55) for a 9 year old used charger but we were glad he had it and paid the price. The perk was playing with his massive cat that seemed to weigh 25 lbs.

Had a issue with my memory partisans causing me not to be able to enable secure boot. They took…read morecare of the problem, ran my computer for viruses and even overclocked my custom build to maximize my performance. All staff were very nice and professional. Highly recommend.

These guys will swindle anyone who doesn't know about computers…read more PC built in 2020 and given to me for Christmas. Ever since I've received it, it's been rebooting randomly, sometimes without running any graphic intensive games or intense programs(It'll happen while running Firefox and Spotify.). Brought in the PC multiple times over the span of the warranty, got told that nothing was wrong and that it was dusted. This happened multiple times: PC reboots, take it into MDC, nothing is fixed. 5 years pass, and during these 5 years I am under the impression it is a faulty power supply. Warranty is long gone, and so finally I decide to check the temperatures (Which, admittedly, is what I should've done first.). Find that my processor is consistently at max temperatures without running anything graphics intensive. Took PC to Best Buy's Geek Squad, get told its an overheating issue. Within 20 minutes. I went to MDC today, got mad that they wouldn't fix the problem that had been happening while it was under warranty, and then left. I got a call from the owner, said he'd fix the issue as long as its a hardware issue, and it'd be free. I'll update this review when I receive my PC again. UPDATE 2/13/25 Received my PC about 3 days after I had posted the review. Since then, I've had no issues running any games. It seems like they installed a new cooler and a new top fan, and it runs smoothly. They even upgraded it to Windows 11. I'm happy they fixed the PC, but not so happy it took this long. Review updated from 1 star to 3, I still recommend doing your research on computer places.

These guys are very personable, warm and friendly. They will…read morepatiently explain your issues and work very quickly to get multiple problems solved simultaneously. They will streamline your computer systems and save you lots and lots of work. They are also working with nonprofits to bring them up to date!

What great and timely service from We Are It! I had several "issues" with new gadgets and Thomas…read morefixed them all in a little over an hour. He was presented with some challenges and step by step figured everything out. I recommend this IT company 100%!

Bob always goes beyond the call of duty and knows his stuff like no one I've ever known! And always…read morewith a "can do" attitude. I totally trust him to fix whatever problem I am having with my computers. I have been going to Bob for many years starting when he used to be here in Oceanside, CA. Now we work remotely which is totally cool because I can do it from the comfort of my office. I wouldn't want anyone else to fix my computer issues. He is the best there is!

Took my MacBook to Dwane and Tamica and I'm glad I did. They were…read morestraight with me about what it needed, didn't try to sell me anything extra, and it came back working right. Good people running a good shop. Anthony is lucky to have them.

I am disappointed to say that I did not have the best experience with one stop shop computers. I…read morespecifically chose One Stop due to their PHENOMINAL reviews. My work PC (an almost 5k computer I built myself for video and photo work) had its OS crash mid day. I had important data stored on my boot drive with no back up (storage is expensive and I couldn't stretch for another drive but I knew better). I called one stop shop and they let me drop it off the same day. I explained exactly what happened. I believed that the bios was outdated (we all get busy right), causing DDR5 instability leading to OS corruption on my ssd. I told Tamica that I usually do all the work on my own PC but opted to bring it in hoping they could save my data because I had no experience in data recovery. I brought my PC into the shop around 12pm with my 4070 uninstalled and in its box because it is a bigger card and I did not want to damage my motherboard. Later that day I received a call from their tech asking about my device. He asked which graphics card was mine because "there were a lot in the shop". He was able to locate it after I told him it was in its original box with my name and number on it. He then informed me that he would be reinstalling windows (mind you, at the door I was verbally told my 100$ diagnostic fee would be credited to my repair and no quotes on prices were given throughout the repair process) Tamica called me by 6pm saying their tech was able to recover some of my data, that windows was successfully installed on my device and that I owed an extra 319$ in addition to my diagnostic fee. I was shocked. I estimated the job to cost a maximum of 200$ from research but finally decided that if they recovered my data it was worth it. When I went to pick up my PC I asked that the GPU be taken out and placed in its box again, for safe transport. This computer is my livelihood. Tamica and Damien assured me that it would be ok to travel installed. I believed them. When I arrived home I found that the GPU screws had not been reinstalled and that my heavy card was not properly seated in the graphics card slot. I reseated the card which was by the grace of God not damaged. When I went to boot my system I found that Windows had been reinstalled onto the same M.2 SSD that contained the corrupted operating system and my missing data. Because additional data had been written to the affected drive before recovery was completed, this may have significantly reduced the possibility of recovering my files. I also found that the shop had added a new Microsoft account for my device and had not given me the password. I was able to eventually figure out the password (1234) but should not have had to troubleshoot that issue by myself. When I finally managed to check my files NONE were recovered. The only files present were those on my secondary drive. When I went to re-boot my system, access bios and command I found that they were inaccessible. After about 30 minutes of use my device showed me a BSOD and was stuck in a boot repair cycle. I eventually deduced that the shop had reinstalled windows on the corrupted m.2 boot drive, effectively writing over my data killing any reasonable chance at data recovery. For a system brought in specifically with concerns about data recovery, I would have expected the affected SSD to be evaluated separately before performing an operation that could write new data to the drive. A more appropriate recovery process would typically involve removing the affected drive, preserving it, and attempting recovery before reinstalling an operating system. This made me even question if they attempted to recover my data. I ended up uninstalling the corrupted m.2 drive, clearing my cmos, flashing my bios and reinstalling windows myself onto a healthy m.2 drive. I respectfully texted Tamica and told her the issues I was having with my device and asked if we could come to some type of resolution because the shop had reduced the chance I would be able to recover my files, incorrectly installed windows, almost lost my graphics card, and almost broke my PC by not installing the graphics card bolts. She verbally confirmed that the work done by the shop was unacceptable and asked for me to wait until the end of the day so we could go over the itemized invoice as well as come up with a resolution. I declined to bring my PC back for the 30 day warranty as I had already reinstalled windows and updated my system. At the end of the business day Tamica sent me an invoice, thanked me for choosing one stop, and wished me a good day. She refused to issue any refund because "Any issues with the repaired device need to be addressed within 24 hours" (despite the fact I texted her with my issues as soon as I got home) and that my PC had a 30 day warranty and they would fix any issues I had with my device.

Brian helped me clean my charger port.! He was very quick friendly and helpful.! I would recommend…read morehim anytime.

We stopped at WeCare Repair the Sunday after Christmas, to request an inspection to fix the…read morecharging port on Apple 15 Pro Max phone. Brian quickly figured our port needed a cleanout. He cleared it on the spot. Now the cable clicks into the port better than it ever did. Great, kind staff and so much more convenient than going to Apple store in El Paso.

Fast friendly and professional service. I had screen replaced on S8, done quickly and correct!…read morePrice was more than fair considering cost to replace phone Since then I have referred many friends and clients, and none a been disappointed.

The team here is excellent, extremely knowledgable, and will be completely transparent with you --…read morethey're happy to offer the correct advice, even if that advice isn't making them money. Would review higher if I could.

Exceptional experience with The Cell Phone Repair Shop. My phone battery was replaced quickly and…read moreat a reasonable price. Many thanks foe an excellent job.

These guys are very nice, but I've had my screen replaced 2 times on the same phone for a faulty…read morescreen. $375 is tough to swallow for a phone that only works for a few weeks or months and then craps out. Going to have to buy a new phone now.