Mr. Ramirez and Jesse, his assistant gave me an excellent service. This is my second time visiting…read morethe shop and they have always been very attentive and prompt with the service. Great service, great people. Thank you Jesse and Mr. Ramirez

Drove out of my way to come to this store. I'm still waiting for someone to show up for their…read moreadvertised 12:00 opening time. No one answers the phone either. If you are going to have posted store hours you should adhere to those hours.

Had a issue with my memory partisans causing me not to be able to enable secure boot. They took…read morecare of the problem, ran my computer for viruses and even overclocked my custom build to maximize my performance. All staff were very nice and professional. Highly recommend.

These guys will swindle anyone who doesn't know about computers…read more PC built in 2020 and given to me for Christmas. Ever since I've received it, it's been rebooting randomly, sometimes without running any graphic intensive games or intense programs(It'll happen while running Firefox and Spotify.). Brought in the PC multiple times over the span of the warranty, got told that nothing was wrong and that it was dusted. This happened multiple times: PC reboots, take it into MDC, nothing is fixed. 5 years pass, and during these 5 years I am under the impression it is a faulty power supply. Warranty is long gone, and so finally I decide to check the temperatures (Which, admittedly, is what I should've done first.). Find that my processor is consistently at max temperatures without running anything graphics intensive. Took PC to Best Buy's Geek Squad, get told its an overheating issue. Within 20 minutes. I went to MDC today, got mad that they wouldn't fix the problem that had been happening while it was under warranty, and then left. I got a call from the owner, said he'd fix the issue as long as its a hardware issue, and it'd be free. I'll update this review when I receive my PC again. UPDATE 2/13/25 Received my PC about 3 days after I had posted the review. Since then, I've had no issues running any games. It seems like they installed a new cooler and a new top fan, and it runs smoothly. They even upgraded it to Windows 11. I'm happy they fixed the PC, but not so happy it took this long. Review updated from 1 star to 3, I still recommend doing your research on computer places.

Hello I been calling for days and no one answers…read moreI came to the business and it is closed They have no sign on the door regarding any issue

Walked away with a fixed motherboard and even my cables managed! Respectable service and price…read more Oscar had helped me.

Edgar is a talented technician, and I want to share my experience so others can make informed…read moredecisions. He upgraded my refurbished HP Elite to Windows 11 even though Microsoft did not support the upgrade. Within only six months -- and after an earlier crash I barely managed to recover from -- the system became unstable and eventually had to be repaired by a different technician. I am 88 and on oxygen, and I rely on my computer every day. I wish I had been warned that forcing Windows 11 onto older, unsupported hardware can lead to serious instability in a short period of time. Edgar clearly knows his craft, but customers -- especially seniors or those on fixed incomes -- should ask whether an upgrade is truly safe and appropriate for their specific machine.

We were looking for a gaming laptop charger which we happened to forget at another location…read more Despite purchasing a couple of universal chargers from retailers we were unsuccessful in finding one that will fit. We went to all major retailers and a couple of used computer shops but had no luck. Roger at Edgar's was able to locate a used charger that worked for us. It was a little pricey ($55) for a 9 year old used charger but we were glad he had it and paid the price. The perk was playing with his massive cat that seemed to weigh 25 lbs.

Brian helped me clean my charger port.! He was very quick friendly and helpful.! I would recommend…read morehim anytime.

We stopped at WeCare Repair the Sunday after Christmas, to request an inspection to fix the…read morecharging port on Apple 15 Pro Max phone. Brian quickly figured our port needed a cleanout. He cleared it on the spot. Now the cable clicks into the port better than it ever did. Great, kind staff and so much more convenient than going to Apple store in El Paso.

After looking for a couple of days, and checking different prices, I decided to go with Computer…read moreBailouts. I am SO glad I did. The level of service is far beyond what I expected. First off, the owner picked up and delivered our computer. I'm not sure if this is because of our close proximity, but it was a huge plus. Our computer had turned into a brick--unable to perform even a simple task like opening a word doc. When the owner returned our computer, he took the time to explain what was done and he even went above and beyond by installing free anti-virus protection. I couldn't be happier with both the service and the price. If you need help with your computer, do yourself a favor and call them.

These guys are very personable, warm and friendly. They will…read morepatiently explain your issues and work very quickly to get multiple problems solved simultaneously. They will streamline your computer systems and save you lots and lots of work. They are also working with nonprofits to bring them up to date!

What great and timely service from We Are It! I had several "issues" with new gadgets and Thomas…read morefixed them all in a little over an hour. He was presented with some challenges and step by step figured everything out. I recommend this IT company 100%!

Love em, gotta say I'm very happy with what I bought for the price I got it too. As a college…read morestudent I needed these guys and they took care of me.

They cracked my screen! I dropped my laptop off for a…read morehinge problem which I was hoping would be no more than $100. I had no issues with my laptop screen thankfully, it was in perfect condition. However, they had told me I would need to replace the entire screen which he mentioned would come out to a total of $340. That alone was incredibly disappointing since I wasn't looking to spend that kind of money on a repair I thought was so minor. We agreed that I would just pick up my laptop instead and I would figure it out myself. Well, I go to pick up my laptop already bummed my laptop was not getting fixed and when I meet Mr. Andrew at the counter and he presents my laptop to me with a crack on the screen he made while putting my laptop back together. He said he was sorry and offered me $20 off the service. I left with my laptop more broken than fixed unfortunately.