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    10 months ago

    Very helpful and quick to answer my questions, we came to the same conclusion and he told me what to purchase for my computer.

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    Benjamin's Cabling

    Benjamin's Cabling

    4.2
    (15 reviews)

    Benjamin is great. I called him because my Wi-Fi wasn't running efficiently, and he was quick to…read morerespond and easy to get scheduled. He came out, figured out the issue fast, explained it clearly, and got everything working the way it should. A couple months later I brought him back out for a separate, unrelated tweak and had the same experience--prompt, professional, and efficient. If you want someone who knows networking, shows up when they say they will, and actually fixes the problem, Benjamin's Cabling is an easy 5-star recommendation.

    Let me start by saying that I really wanted to leave a five-star review. Overall Benjamin Chagolla…read moredid great work and I didn't want to tarnish his record by sharing less than stellar feedback. However, in fairness to other customers who may hire Benjamin to do work in their homes or business, I thought it only right to share my thoughts. We hired Benjamin's Cabling to rewire our home and a separate building on our property. He worked very hard to get the job done and was very patient with my questions and requests for information as we went. Initially, communication was great and timely but over the course of the project timeline, this did not remain the case. I would reach out multiple time via email and text and not hear back for a long while. In addition, there were requests that I made for the project which were not and still have not been completed. Since having our home hardwired, we have since needed to build on that infrastructure with security systems and other smart home features. As other professionals have come into our home and home business to do their part of our build-out, they have pointed things out to me that Benjamin didn't do correctly or finish up properly -- things that I wouldn't have known to ask for but that other professionals think Benjamin should have understood and made provisions for. I have since emailed, texted, and called Benjamin multiple times to have him come back and tie up loose ends. He has not replied. Earlier this fall, I recommended him to a friend. She heard back promptly from him initially but she has since followed up and not received a response. I have asked Benjamin to let me know if there was some reason that I wasn't receiving a reply so that if this was the case I could address that. Still no reply. We spent thousands of dollars and before anyone else does the same, I just wanted to make sure you had the opportunity to know in advance that communication may be an issue. It has definitely been for us. In addition, while everything Benjamin said he would do he eventually did, some of the parts of the projects involved him figuring things out. We had to purchase multiple TVs and soundbars because the initial recommendations he made didn't work together. This cost me additional money both in product expense and in my time running back and forth to the store. Benjamin is very smart but he is also young and building his business. This was something I was happy to help him do because his work was good and initially it appeared his professional level of customer service was too. Unfortunately, he left some loose ends that will now cost me additional money to tie up. Again, initially, I was very impressed. I even asked Benjamin to share about his experiences as a young entrepreneur with my three teenage sons. I'm still impressed with the work he did complete but I believe that his youth may also play a role in the lack of timely communication and a few parts of the projects that weren't completed properly. Hopefully, this helps someone make a decision, and if you decide to go with Benjamin just make sure you are extremely clear with Benjamin about what you want done and the time frame in which it should be completed. In addition, I would also make sure that you have a backup plan for a company that will service the install should something not be set up correctly or if you are unable to reach Benjamin in the future.

    Benchmark IT & Telecom

    Benchmark IT & Telecom

    4.6
    (11 reviews)

    How this business is run is very nice for our modern schedules and how we can be in and out of the…read morehouse a lot or sometimes just stuck at the house and can't leave. He offers a service he can come to your home and work on your IT or computer issue for no extra charge. I got my laptop repaired. He came and picked it up from my home, we kept in contact the entire time about the status of the update and the ordering the parts. I am already using him for further work. Highly recommend.

    The word of the day is trust. If I allow someone to come into my home, walk around my house, crawl…read morethrough my attic; I have to trust them. Benchmark IT & Telecom came to my house to help me with my new projector, this involved running a new HDMI cable and ethernet. The technician was on time and well versed. He showed me and my home respect and was very educated in his field. The install went great and fast and when complete he cleaned up his work area. Here's where Benchmark IT & Telecom excelled. An hour or so later, I found that a cable was knocked loose in my attic and I lost communication to some of my devices. I realized that this is something that happens sometimes with installs, but wondered how they would handle my call. I called the tech and he was very apologetic. He was happy to return and fix the issue ASAP. I unfortunately was not able to meet that day, but he gladly returned the next business day (with a second tech) and finished the job. To be clear, I know my technology, I've worked in this field for many years. These guys know their stuff. I will for sure call these guys for anything I need done Home Automation or Networking, they are trustworthy and great at what they do. Bravo for being a great business and for showing that there are honest people that still believe in getting the job done!

    Onsite Network Tech - itservices - Updated August 2026

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