Pick up driver was fine. Dispatch and shop set him up for failure. He was sent without tools and…read moretold to change the flat but also was given the wrong tire. They were unable to pickup on my only free day despite me explaining the situation and condition prior to pickup. The dispatch, shop, and drivers are NOT on the same page at all. They refused to compensate for additional storage needed to reschedule, I went with another company.

This junkyard came to pick up my vehicle on August 8th (almost 4 weeks ago). During the pickup…read moredamage was done to my garage. At the time it did not seem as bad as it was and I was more worried about the wellbeing of the driver and that there was no damage to my other vehicle that was inside the garage at the time. Soon pickup was complete, I got paid, and the guy left. Shortly after I checked the garage again and saw the full extent of the damages. My garage no longer closes, the attached flower bed and the whole area of impact has shifted. It is now an unsafe area and I cannot use my garage. I called South Chicago Iron and Metal after I saw the full damage and was told to send photos via text message. I sent them, the pictures were seen, and I was left on read. I have since made multiple attempts to call and speak with someone again about how they intend on covering the repairs. I have also reached out via email, as well as having the middle company (Peddle) that contacted them on my behalf in the first place to pick up my vehicle. Peddle is also trying to contact them, as well as my insurance company. The damages done are going to cost thousands to repair. I am still waiting to hear back from them.

The donation boxes are very convenient and helpful when cleaning out the closet and downsizing,…read moregetting rid of unwanted clothes. Used to put then in bags in the alley for whoever wants and needs to take but oftentimes I find them all messed up, thrown on the ground which defeats my purpose. So off to the donation box it all goes. Wish there were more of the boxes around town. I'd rather drop it off at the box then drive to the Goodwill. Everyone complaining of it being sold etc it's the same thing the Goodwill.and Salvation Army does. But at least I don't have to drive far or wait in line when I'm in a time crunch in a busy week, and don't want to haul bags of stuff in my car for weeks until I am able to go to a Goodwill and don't have the time to list on ebay or marketplace but need closet space at the same time. I think what Gaia is doing is very good. At the end, someone does use the clothes, and they're not thrown around in the alley on the ground where nobody will want them. I could care less for a tax deduction because I'd always forget the slip when tax time comes and plus it don't make much difference anyway. Tried donating to shelters before only to learn that those who work there scavenger the donation and keep what they like/what's newer for themselves instead of giving everything to those at the shelter. If you want to give directly to the homeless then give it to them on the spot. But it's also hard to figure out if the pants size will fit them etc. So when I'm in a time crunch and need to clean out fast, don't want to haul bags of clothes waiting to go to Goodwill and making myself seem like I live in my car with random bags of clothes waiting to be donated, I just drop it off at the Gaia donation box. It's also helpful with the website that gives location of the boxes so if I'm traveling O can easily look up the nearest box. Honestly, think that everyone complaining about the concept of these donation boxes works for Goodwill or Salvation because then they don't get direct donations to sell at the store. Gaia boxes are convenient too being available 24/7 specially when working an odd schedule I can never make it to a Goodwill to drop off. At the end of the day, someone still makes use of the clothes, they don't end up in a landfill and maybe if I don't want to donate such clothes then I'll just not buy anything until my current wardrobe wears out. I don't make a penny from donating to Goodwill either, only the buyer gets to have new clothes, some brand new at a cheap price. But I don't have time for that so I just drop off at Gaia box. I also.like the little projects they have going on, fun stuff, and everything they do on local level at the warehouse to everything being done abroad in the developing countries, environmentally. Keep it up!

I donated clothes multiple times, then I read the charity watch review of this company and I was…read morenot very pleased with the outcome. Clothes is sold,not given to people. They have a big "over head" to run their business so there is really no money left to help others in need. I probably will not use again. Please check for yourselves and decide if you still want to continue using their bins. Gaia please change your practice, you could be a wonderful place to use.

I just got done trying to call during business hours (3:30 PM Monday) to get a quote on some scrap…read moreprices Called 3 times. First time - rang a dozen times, nothing. Next two times, just a few minutes later. someone picked up the phone after a couple of rings and hung up on me both times. Must think they are the only scrap yard in Chicago....lol

From the owner: Our hope for you is that you leave our yard with the most money possible for your scrap metal!read more