Helpful, courteous, competitively priced, keeping me fully apprised of the process from step one, until I picked up the laptop at the end of the job. The work was on time, and executed at the price quoted, couldn't be happier. read more

I can't say enough good things about this team. I was on vacation and starting my day at Lookout Mountain when my phone died. A kind soul gave me directions to Oops Repair and they fixed my phone in time for me to make my reservation at the Incline Railway and Ruby Falls. Without their quick, skilled work I would have missed these lifetime of memories and photos as proof. read more

Oops Repair - Oops Repair fixed my phone in time for me to make all my vacation spots and have photos as proof. - Mobile Phone Repair Near Me - Chattanooga, Tennessee

A year or so ago, I took my computer in for repair. I was quoted $75 for the repair. It took 3 days longer than told. Went to pick up computer and told it was $125. When I said what I was quoted they reduced it to the quoted price. The real problem is that it was worse after I got it back than it was prior to the repair. I did not know they had changed hands. It definitely is not the Oops it was prior to the sale. I do not recommend. read more

Definitely would NOT recommend this place. Dropped my IPAD off in July for them to replace the charging port. After many phone calls and stopping by, it took until late September 18th that I received a text stating that it was ready. Supposedly, the repair was overlooked. When you drop off your property, please get a written estimate. Unfortunately, I did not. I was told 2 prices. One if they broke the screen while repair which would have been over 200.00. and one without breaking the screen. My bill today was 218.49 with a 50.00 credit b/c it took so long for the repair. I asked if the screen was broken during the repair and I was told no. So, not only that it took 2 months of waiting for the IPAD, I know I paid more than what was told to me but did not have the estimate. read more

Went in for iPhone screen repair and camera repair. All went well, paid my 170$ even though on the phone the gentlemen said it was going to be 150$. Two days later i pull my phone out of my pocket and there is a crack running across the bottom left portion of the screen. I called because I am positive I did not drop, bump, bang, and otherwise damage the phone physically in anyway beyond normal usage. The clerk just said that I could get 10$ off if I want to buy a new one and that they dont warranty it. Good luck. So 170$, and 4 hours I'll never get back. read more

Sent a message through yelp for a price to replace the screen on an iPhone 16. They were very prompt with their reasonable price. We dropped the phone off and it was fixed within a couple of hours. Staff was very helpful with the replacement. read more

Love Oops Repair shop! The staff is wonderful! Friendly, professional, hardworking, helpful and prompt! My family really appreciates their help! My phone screen on my android was cracked and I got it replaced within a day. Dylan was who assisted me specifically but all the staff there is very knowledgeable and helpful and friendly. Thanks again! Highly recommend! read more

Went in with iMac to resolve software issue, left with a bill, cracked screen, and the same software issue. Communication - Very Poor. Can't follow up. I can't overstate how bad these folks are at basic communication skills. Expertise - Didn't know how to fix the software issue, but never told me that. The lack of humility lead to a $2500 pile of garbage for me to deal with. Professionalism - Was ok, but again, if I didn't check in every two weeks, I'm sure my computer would still be sitting in a back room somewhere. Accountability - It took months to get my issue resolved after a series of failed promises. Here recently the screen peeled off due to what I assume was poor adhesive and now is completely broken. Software wasn't fixed, and now my screen is destroyed. I sent an email to the owner and it's been a week with no reply. Overall - they might be okay if you need your phone screen fixed, but I seriously would consider going somewhere else if you have any other type of repair. They simply don't know what they are doing and are a poorly ran company that will cost you a lot of time and money. read more

I left an iPad for repair. I had to go to the shop 3 times to be told it wasn't ready. On my 4th attempt they were unable to find it when I wanted it back. Are they going organized and lost it? Did they steal it? read more

Great, fast service. Appears they put original or very high-quality replacement parts into my iPhone. Excellent work.

Excellent bunch. These guys are busier than one armed paper hangers and yet still make you feel like you're their sole concern. This business runs a tight model, stays on time to deliver promises in a speedy fashion, and repairs that seamlessly transform your damaged goods into a restored like-you-just-bought-it feel again every single time. Thanks fellas. Chattanooga needed a place like this! read more

Excellent service at a reasonable price. Very friendly staff and prompt at making the needed repairs.

My laptop wouldn't boot up and they quickly diagnosed the problem and quoted me a reasonable price. Then they finished the repair in a shorter time than they estimated and it now works as fast as when it was new. read more

Great job fixing a power supply issue on my lap top. I called and took it in. They had it troubleshot in a day or two. Long wait for replacement part, but that's not on them. Computer parts are hard to get these days. Part came in, they installed, and called me. Great experience. Real friendly staff. Even gave me tips on good restaurants near by. read more

After a less than stellar experience with this company I was impressed when the owner called to apologize. He truly seems to be interested in establishing good practices. I was impressed with his candor as he talked about building a team and working with the team to improve. read more

This place was great to do business with. We have done business with some of the other fix it places and this one was the best. I will recommend them to anyone in need of a screen replacement in north Chattanooga. read more

My iPhone X's battery has been holding a charge for only a day or so. I found Oops on Yelp and saw the great reviews. I called and they said to come over as their Mondays get busy very fast. I dropped the phone off at 10:00 and mentioned that my screen was cracked but I wasn't too worried about it. The technician checked it out and said my screen protector was cracked, not the screen. I was told that the phone would be ready at 11:15. I picked up my phone at 11:30 and it was as good as new. This repair cost me right at $100 which I thought was very fair. Thanks Oops for a great job done quickly. I highly recommend their service. read more

Took my I-pad Pro too Oops because it wouldn't charge due to shortage in the port and also battery was draining extremely fast. Took it on Wednesday they said it would be ready Friday. We didn't go pick it up until the following Tuesday. It WASNT ready! No text or phone calls to tell me it wasn't ready and a 45 to 50 minute drive one way for me. Told them I would wait on it to be fixed due to the drive. Went back several hours later and was told they also replaced the screen due too their breakage when removing it and did replace at their cost. ( it did have a crack in it when I took it to them) I feel that that was not there fault. Got iPad home and none of my usb to C chargers would charge it. It was returned to me with 48% battery life. The only way iPad would charge was to take out to car and charge with vehicle running plus the battery drained down to less than 10% when using it. Took it back next day and they gave me a charger and cord that did charge it. So WITHOUT saying it they put a charging port in my IPad that will ONLY charge iPad with a C to C charger and with a higher wattage. So NONE of my chargers and cords that are USB to C will charge the IPAD. IM NOT HAPPY! One more thing due to them replacing the screen my Pencil that cost over a hundred dollars only works on my IPad sporadically which is a pain! I'm not telling anyone too not take your phones/iPad to OOPS for repair but ask questions and check too see if they are APPLE approved and apple products. I will not take any of my products back to them I'll take them to a Apple repair store. joy. David Collins, I've tried to get in touch with you to no avail. It's been a month since I posted this review. I've tried everything I know to do with my ipad and stylus and it's getting worse. My stylus will not hardly work on my ipad anymore. I have to be able to use my stylus at all times. I want the screen replaced with one that will allow me to use my stylus at all times like it did when I brought it to Oops. I also want the charging port replaced with one like that was on my ipad when I brought it to you where a usb to c will charge my Ipad without the usb port being charged by a electrical plug-in. I don't know what else too do other than buy a new Ipad which being almost 71 years old and retired with fixed income is not feasible. If you so desire you may reach me at my email address: mathewsjj@aol.com read more

Took my IPad in today because the charger wouldn't connect correctly. The tech took a pair of tweezers, asked me if I wanted to see a magic trick, and pulled a tiny prong that had broken off the charger and was blocking the connection! Didn't even charge me! read more

A really friendly place to bring a damaged electronic, no matter how major or minor. The staff are super helpful, knowledgeable, work quickly, and are HONEST! They are my go-to repair shop and every time I've used them I've left relieved that my phone could be fixed and at a fair price. read more

These guys are awesome! They fixed my laptop quickly, were professional, and had reasonable prices. This will be my place for electronic repairs from here on. read more

love these guys. they are so helpful and full of knowledge. David will do to any lengths to make a happy customer. he did everything he could to do to get my laptop working great. thanx David. read more

Wow, such amazing service!!! My daughter dropped her iphone and got the "stripes" down her screen. The service technicians are obviously very knowledgeable, super professional, genuinely nice and work quickly- we had her phone back in an hour with a great repair job! Don't go anywhere else in Chattanooga- I will be recommending them from here on out! read more

Joe is the best! Always have great service when having to have repairs done. This was my third time and signed up for Oops Care! So glad they offer this, amazing deal. Everyone should check this new offer out! Signed up for the family plan, rates are affordable. Phone was ready less than 30 minutes. Very personable, honest, super friendly and easy to work with. Would highly recommend! Oh...and I got to play with this little baby phone while I was waiting read more

Oops Repair - Mobile Phone Repair Near Me - Chattanooga, Tennessee

I walked into their shop and was as quite stressed bc my iPhone 8plus decided to give me the black screen of doom. I hastily asked the gentleman working if he could fix my phone AND have it back to me ASAP, same day bc I was traveling and needed my phone. He calmly held my phone and in a few seconds handed it back working. He told me that the reset was diff on newer iPhones. I asked him what i owed him and he said we where good. These guys are truly amazing and saved me big time. THANKS AGAIN read more

I dropped my phone that I'm still paying on, it turned hot and black and wouldn't ever turn back on. Took it in, the technician ran it through a scanner and said it needs at least a screen and battery. Told me give him a few hours to verify and test. Called back the next morning, and he let me know it was probably a problem with the motherboard, and could be very expensive to diagnose and fix. Decided to pick it up and bring in an older iPhone that I had, which was smashed up a couple years back. Thought it just needed a screen, turns out that didn't fix it, so they let me know the bad news. Ended up getting a new one, so it all worked out. I was just very impressed with the staff at Oops, they were quick, efficient, friendly, and kept in touch with me. There was no beating around the bush, no up-selling. In the end, they did not charge me anything, not even for diagnostics, and they even put a screen protector on my new phone. I could not recommend this store to you enough, specifically the one on Broad. Also worth noting that AT&T sent me here in the first place. Thanks so much Oops, I'm sure I'll be back! read more

My iPhone X display wouldn't work since some water got into it through some cracks. Called ahead, dropped my phone off, took an hour, picked it up fixed! Awesome service!! read more

Amazing experience!! Walked in with broken glass on an iPhone X, and walked out in about 20 min with what looks like a new phone!!

Awesome. Good price and quick turnaround on a new battery for my MacBook. Works as good as new now!

I have used Oops Repair for a handful of mishap repairs. They have been very professional, kind and easy to deal with. I really appreciate all the work they do and their attitudes. read more

That was painless! Walked in, Jorden showed us how to check iPhone batt capacity (settings, battery, battery capacity) clearly low, low 70s on one phone. We're resisting a new iPhone don't need it. Dropped the phones on his desk, went to Foodcity, and they were ready when we returned. Not bad! read more

Quick and easy. Dropped my daughters phone off and had a new screen and battery installed while I got lunch. Good customer service and I plan to bring my other daughters phone by for a new battery and glass screen saver. Nice guys! read more

I went in to Oops today because my 3-year old iphone's microphone was not working. They quickly diagnosed the problem as 3 years worth of gunk in the microphone. They cleaned it and charged me $0 because it was a "cleaning" not a "repair". It still took their time and they still have overhead, so I asked them to please let me give them at least $20 but they refused, and they just politely asked me to return some day when I need an actual repair. read more

I've used Oops Repair many times and their service has always been top notch. There warranty is unbeatable. I had a repair done under warranty and they extended the original warranty 6 months. read more

I am really glad l found these guys. They are in a convenient Southside location and went the extra mile to recover and restore my mom's phone after she did a number on it. Swapped out a few parts and it was like new. They made the repairs while l waited. I've never gotten service like that before. read more

spent money on diy. this company told me where to stick it. They dont work on anything older than 3 days old and made by apple or samsung. By the time done and aggravation would not recommend oops or any other one of the so called cell phone artists. read more

Hi Fellow Yelpers! Today I had the pleasure of meeting Josh Hrinik, the owner of Oops Repair, an iPhone, iPad, iPod and Samsung Galaxy repair shop. My daughter's iPad quit working and Josh got right to work on it. Inside an hour, Josh had the iPad working again. He even texted me when the iPad was ready to be picked up. I trust this fine man's judgment and business ethics. I assure you that he will handle your needs. I recommend Josh and Oops Repair! Derek read more

Jordan fixed my phone in just a few minutes. I thought that the water damage had destroyed it. Great service and fair prices. Totally recommend this place! read more

These guys were friendly, knowledgable, FAST (I was in and out with a new iPhone 5 screen in 18 minutes!) and their prices were 20% lower than the competitors!! Who could ask for more?? Hopefully I won't need their service again but if I did I'd use them in a heartbeat! A++!!! read more

Josh with Oops Repair is awesome. I was having issues with my screen and he trouble shooted with me over the telephone before I ever stepped foot in the store. When that didn't work, I dropped my iPhone off and he had the screen replaced in less than 20 minutes. Convenient location, fast and courteous service. Highly recommend. read more