I broke my MacBook Air screen unexpectedly. Reached out to Computer Crusader on a Thursday evening…read moreand they had it fixed by the next afternoon for an incredible price. Absolutely great service. Highest recommendation

Fast, professional, and very reasonably priced…read more Robert figured out what was wrong with my laptop in about 30 seconds and had a replacement part ordered before I even finished my 10-minute drive back home. I was a little apprehensive that the business was located at a residential address but I'm SO glad I went for it. Robert was professional, efficient, and a clear communicator - I use my laptop daily for work and I was so appreciative to have it working like new in just a few days. I would definitely recommend Computer Crusaders and will be using this business in the future if any new issues arise!

These guys are my go-to service provider for all of my computer needs…read more They are experts in their services, prices are reasonable, and they are prompt.

From the owner: Customer Service, Specialty Computer & Electronic Repair.read more

I love this place! The owner is a really nice person and his prices are very reasonable with…read moreexcellent customer service. I would gladly support him instead of a giant monopoly like best buy.

These guys went ABOVE & BEYOND…read more I'll be honest, I went into the store as a skeptic, as I'm a long-time Mac user and it has been my experience that most 'generic' PC repair stores can only do minimum Mac repairs or would prefer not to deal with them at all. BOY, was I surprised! I took in my old 2009 Macbook Pro for a plethora of issues -- none critical, just things that I'd been putting up with for WAY too long. (It's not my primary computer, but I do use it for non-essential tasks, such as blog writing and burning vinyl LPs to cd, etc.) The issues it had included a cracked screen, a dead SuperDrive, blown speakers, and a cracked keyboard key. I expected they might able to address one or two of the problems, if that. Not only were they able to resolve ALL of the issues, but were able to do so at a very reasonable price (they happened to have used parts on-hand) with a very short turnaround (I believe it was only a day.) They are now my "go-to" computer store, and I will be dropping off my THIRD repair request to them later this week. So, in summing -- go by and see Perry & Mitchell at PC & P.I.* Computers in East Brainerd. * Their name sounds for "Personal Computer Private Investigators" btw . . .

Controller for my Jarvis standing desk stopped working. I thought I would have to buy a new desk…read more Thanks to Gabe and the staff at ISpecialize, the desk now works great. They had to solder the wires and reattach them. This place is not just for phone repair. Everyone we spoke to was friendly, professional and the experience couldn't have been better.

You take your phone in there working get it back not working. Over charging and you have to pay…read morethem to even get your phone back if you dont want to use their services sat in there for an hour for them to tell me to pick my phone up in an hour price would be 110 then get a call its over 220. get thee I dont want to pay 220 plus dollars so heavy set dude says you got to pay me 49.16 before I can even put your phone in your hand. I basically gave them 49 dollars for trash and he knew it. yal might as well kept it yal scammers. My uncle a cop I better not see no pictures of me or money stolen out my accounts! Low down talking about the mother board is damaged shut up that doesnt mean the battery not supposed to work . he wouldnt even charge my phone before i gave him the money so he knew it was over he kept ignoring me. its ok God got this.

Very fast service. Phone battery was replaced as well as new hard case. Phone a bit older model so…read morenice to see they had parts in stock.

Helpful, courteous, competitively priced, keeping me fully apprised of the process from step one,…read moreuntil I picked up the laptop at the end of the job. The work was on time, and executed at the price quoted, couldn't be happier.

I am actually not sure what in blazes happened this afternoon. A good friend and I were strolling…read morethis shopping center and decided to get out of the heat and check out the store (my friend is a big tech enthusiast). We were basically browsing, but my friend did find a wireless mouse that he might have purchased...except that there were two price tags, one for $5.00 and the other for $15.00. My friend and I went toward the counter, hoping to speak with one of the two people who had greeted us. We saw no one but heard voices coming from what was apparently the "back room" where repairs are done. It was partitioned off by some paneling and cardboard. My friend went past the partition to ask his question and a man who identified himself as a manager stood up and vehemently ordered my friend to leave the store "right now or I'm calling the police." No matter what my friend or I said, he was not interested in hearing it. He briskly marched us to the door and out onto the sidewalk. My friend called the guy a scatological name (which the guy deserved) and he warned us never to come back because he had us on camera. Fine. If that's the case, the cameras saw my friend pass the couch where I had seated myself and show me the package with the mismatched price tags, upon which we made our way to the counter. Other than venturing into the "forbidden zone" for all of 3 seconds, my friend committed no offense and neither did I. I suspect this store may have been held up recently and therefore we took the brunt of all the fear that resulted. WE are not responsible for any of that. The owner should do a better job of making his employees feel safer and providing more polite and professional service to innocent customers.

I bought a new computer from these guys about 18 months ago. No Problems. They have always taken…read moretime to talk me through any questions that I have, and not just dealing with my puechace.

This is definitely a scam place; it's closed all the time, and you have to call to get them to come…read moreto the shop? It's also sketchy as heck. Wouldn't trust them to check out my toaster much less my computer.

Address was incorrect, called and was told where this business was - got there and even though web…read moresaid it was open - it was closed and could not get through on the poorly listed automated answering system -

Purhcased a part for a TV from their eBay store (suha_4539) on Oct 1 and received a different part…read morethan what was ordered on Oct 5. The same day, I requested a return and sent the item in the original packaging with the new tracking label affixed. USPS tracking says the package arrived at the receiving post office on Oct 9, only to see the post office was unable to deliver the package on Oct 10 becuase the business was closed. It's now been 11 days since my return arrived at their local post office without being delivered. I assumed maybe there was an issue with USPS so I filed a 'Missing Mail' request yesterday. This morning I received a call from a very polite Postmaster in Chattanooga who informed me they have tried delivering my package every day since it arrived there but the business is never open! I was told it's "open maybe 5% of the time we try to deliver mail" and that the post office "has a whole bin of packages for them" but that "nobody is ever at the location." After hearing from the Postmaster I tried to call the location using the number posted on their website - only to have it ring out to "Sorry. The mailbox is full and there is not enough space to leave a message. Thank you for using the voice messaging server. Goodbye." I've been forced to open a case with eBay to try and get my refund since the business address is never open to receive their mail.

Not the cheapest around, not professional, and NOT the best. I took my desktop in because it was…read morefreezing and having hardware issues. The guy offered a free diagnostic, then charged $80 to wipe my hard drive and reinstall windows. He was upfront saying that it may not fix the issues. I only have myself to blame I guess. He's an amateur PC repair guy. Wiping a hard drive is NOT standard procedure or the first thing they should do. I don't understand all the 5 star reviews now that I've been there. Don't be fooled. Google 'computer repair in Chattanooga' and go with the place that has 94+ 5 star reviews. He might be far to drive but he is the best and only charged me $50 to diagnose and repair my computer - and he ACTUALLY repaired it. EDIT: In response to Aspire's reply. I only have myself to blame. As I said, you are correct that you were upfront with me with what you would do and that it may not fix it. And yes, you were fair and nice to offer to install a new hard drive no charging for the service. Let me explain (1) "not cheapest around" - I just got my computer FULLY fixed (new hard drive installed, new fan installed, stress test program run on PC to test, new Windows installed) for $75. This local PC repair did more work than you for less money. (2) "not professional, and not the best" - While you were respectful and polite, the clutter of your store does not inspire confidence, I had to come back to get small parts from my PC you left out or replaced with sub-par parts. I just did business with a PC repairman that kept me fully updated with pics, advice, and more to ensure I could trust him and understand what he was doing before I paid him. I got more necessary work done on my PC, by someone who went above and beyond to figure out what was wrong (not just wipe the hardrive...which it didn't need), for LESS money.