They fit my Grandson's bike in on a busy Saturday. Changed his inner tubes and got him out riding his bike with a YUGE grin on his face!! Thank You!! read more

Open Air Bicycles - Tommy at end of his ride. - Bikes Near Me - Ventura, California

Rodger and Ian were very helpful, I snapped my chain and called in, they were able to get me a new chain and put it on within 10 minutes!

Let's bike ride off into a golden sunset together, Yelp friends ...as now, I can ride, as I recently purchased a new bike from Open Air Bicycles! Service is top notch here, as everyone is friendly and helpful. Katie helped me pick the perfect hybrid bike for road and mountain adventures. Katie answered all questions and had me test ride several bikes to compare models. Katie also mentioned to bring my bike back into the store after 30 day use, for an free adjustment, inspection and "tune-up" of my bike too. i'm so happy and pleased with my purchase and experience at Open Air Bicycles. They do repairs and sell all kinds of equipment for your outdoor biking wants/needs too. If you're searching for the perfect bike or need repairs, i'd recommend you come visit Open Air Bicycles. read more

Open Air Bicycles - my new ride !!!! :) - Bikes Near Me - Ventura, California

My go to local bike shop. After trying out the other shops in Ventura, Open Air has become my home. Great staff who are extremely knowledgeable and friendly makes all the difference. I trust them to do a good job on my bike and to not overcharge for crap I don't need. Thankful for this place! read more

In my opinion, there is no better shop than this one. I came by a few weeks ago for some needed upgrades and new cleats to fit my new Sidi shoes and was greeted immediately by Ian. He made honest assessments, provided a very reasonable quote, and to sum it up, the shoes fit, and I am super happy! I bought my first Trek from them when they were under a different name and location, and their commitment to provide the best service is what brought me back time and time again. Thank you!!! read more

I recently went into this shop for the first time. I was pleasantly surprised by how much inventory there was for bikes, parts, accessories and apparel. A warm greeting welcomed me when I went in. When I had questions, they were answered thoroughly and patiently. As I strolled the shop, I had the fortune of meeting Jeff the owner. He was very accomodating and took time to share industry insight with me relative to my questions. While in the shop, I saw customers come in with entry level kids bikes and experienced riders with high end bikes. They were all treated with professionalism and respect. Open Air is everything you want your local bike shop to be. Ventura is lucky to have them in town. Scott W read more

I would highly recommend Open Air Bicycles for all your service needs and tune-ups and/or the purchase of a new bike. I have purchased two bikes from them, and they are the most knowledgeable staff around who are always kind and courteous no matter what your level of experience is. They have a great range of bikes ans well and will not steer you wrong. All around good people. read more

I've only been a couple of times for some very minor repairs, as I don't live in the area. But every time I've been, service has been very friendly and prices are very fair. read more

Very Crowded, & narrow to navigate inside, but still always greeted upon entry, and always quickly served.

I snapped a shift cable just as I was riding by Open Air on my road bike. Katie and Mark immediately took me in and got me back up and riding so I could finish. Katie was personable, skilled and efficient and Mark super knowledgeable, answering all my questions and then some about relacing my wheels. Jeff then helped me with some questions I had about buying a full suspension bike. Kudos guys! You made this incident a pleasure cruise. I'll be back for all my bike service and purchases in the future and highly recommend this shop. read more

Open Air Bicycles - Service area - Bikes Near Me - Ventura, California

Thank you very much to Roger for fixing the bent chain on my Canyon so quickly! Had a weird catastrophic chain failure on the bike path and brought my bike to them. Roger immediately saw what the issue was. He installed a new chain and calibrated the rear derailer. Best bike shop in town and the nicest crew! read more

Fantastic gentlemen that work here. Brought bikes in to get some love and the quote ,work and final price was excellent.

We actually stopped by Open Air the Saturday before Memorial Day to get our tires aired up in bikes we had borrowed. As you can imagine it was a bit different w/ Covid. It was good to see everyone wearing masks. We ended up getting helped by a man named, Jeff. He was extremely helpful and not at all pushy. He spoke to us in regular terms and didn't make us feel stupid for not knowing all the bike lingo. Although there was someone who wanted to speak w/ him, he didn't rush us and encouraged us to ask any and all of our questions. He was so great that we ended up purchasing 2 bikes from him that day. What's even more amazing is he ended up building both bikes for us that evening so we could enjoy them for the holiday. We later found out that he was the owner. Open Air is DEFINITELY our new bike store. We tell everyone we know how fantastic Jeff and his team are every chance we get. read more

Open Air Bicycles - A little something for riding at night - Bikes Near Me - Ventura, California

Great store great prices. Bough my specialize there and out 2 yrs ago rides great .. I definitely will be going to them again . Love my bike :) read more

Open Air Bicycles - My baby I got from there :) - Bikes Near Me - Ventura, California

Stopped by while traveling in Ventura. This is another absolutely great example of a bike shop in a bike-tourism area that is doing an exemplary job. The staff were immensely helpful and friendly, and the pricing was very fair. If I lived in this area, this would definitely be my go-to local bike shop. read more

I honestly cannot say enough about these guys. I had 2 popped tubes in the past 2 weeks and they fixed them both right away for me and at a fair and reasonable price. Thank you guys. You have a customer for life with me. read more

Excellent bike shop. Very professional and courteous customer service. Took my ebike to have a flat tire repaired. They took care of repair quickly and at a fair price. The female I was working with was very knowledgeable and helped me chose a new seat for my bike. She actually measured my bottom for the perfect seat fit. read more

I went to this place two weeks ago and got a tire switched, I thought they were okay. I called them this morning and this guy said come on in, so I rode my bike across town to have both tires switched, the guy at the place was kind of rude when I brought up that I had just been in a couple weeks ago he's like oh oh well, and??? He also told me that they weren't going to switch the tires today and 50 minutes before that, The guy told me to come in and that they can get it done quick.. That's not the way to do business. I would avoid this place. read more

Remember when toilet paper was the "thing" that everyone was snapping up left and right like the word is ending? Well, this year, it's bikes. And don't get me wrong, I'm super happy that people are getting outside more - it's actually a GREAT thing...unless you want to buy a bike. HOWEVER, you occasionally get a gem of a place like this that won't just sell you a bike simply because you're a human with money looking for a bike. I worked with Katie, who really helped me understand what my mountain bike riding style IS, and how that translates to today's bike offerings. I came down from Santa Barbara and ended up with a great bike for my husband, and I have one that's coming for me based on a test ride/chat with Katie, and I feel VERY confident in my purchase. I didn't want to just get a mountain bike, I really wanted one that felt like the right bike FOR ME. The only reason that this place isn't getting a full 5 star review is that they need to pick the place up - it's almost impossible to socially distance from anyone because their showroom is just overwhelmed right now. Looks like they're up to their elbows in repairs...again, it's GREAT that people are getting outside for exercise...but it was hard to maneuver around in there. If you sent your bike in for repair, be timely in your pick up...YOU can really help them! read more

Not your typical bike shop, which is a very good thing. Jeff exemplifies what great customer service looks like. We stopped in to discuss a new bike for my gf and he suggested that we come back with her bike to help him understand what she doesn't like about it. He explained he may be able to make some adjustments or change out some components rather than sell us a new bike. We're from out of town but will be back with her bike. 5 stars because we walked out with a wonderful feeling that she's going to end up with a bike that's comfortable whether it's hers or a new one. read more

The employees at Open Air Bicycles are so knowledgeable and nice. We purchased two bikes from them and felt like we got a great deal for high quality bikes. They let us test ride the bikes and answered every question we had. We will definitely be shopping here again in the future! read more

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Super helpful knowledgeable staff. Although I've only been there once, I was impressed by the help that Mark gave me. I was looking for shoes, and he went above and beyond. It was clear that he didn't have a profit-centered focus, but instead a customer-service one. As far as the place itself, it's got much more of a mom & pop feel. Things are not perfectly spic and span, and the displays feel a little cluttered - but those are things that are secondary, in my opinion. I definitely would not hesitate to recommend these guys, and will be back in the future. read more

They are bicyclists, know cycles & equipment, are personable, helpful, no pressure. Plus the fixing bikes area is in the middle of the shop. So they're working on bikes, I guess they take turns or who knows how that works, but when you come in someone will help when you need help. And not pester you. I like this place. read more

I just moved back to Ventura and have found my "new" Bike Shop. I'm in Sales and a small business owner. When I see employees going out of there way to make customers feel like VIP's, I like to acknowledge those responsible for the "experience". I showed up a week ago and asked for service on my eBike. Mark & I had some great dialog regarding the repair, made some minor adjustments and asked me if I could come back in a week becuase these guys were slammed. Rather than holding on to my bike a week, based on Marks recommendation I was able to continue riding the bike throughout the week and then brought the bike back for the schedule repair, which was completed within 24 hours. These guys know bikes and the ART of interacting with customers. Mark set the service up for success by booking the appointment out a week, Roger & John worked on the repair. When I picked up the bike, Mark asked me about the product I was using to lube my chain. Mark took the time to instruct me how to properly lube my chain and explained the pro's and con's of the different lubes they offered, again making me feel like a VIP. This Bike Shop has amazing staff that clearly enjoy what they do. VERY IMPRESSED! WELL DONE! read more

Open Air Bicycles - Bikes Near Me - Ventura, California

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My friends and I had decided on a spontaneous bike ride Saturday morning near the beach and were almost there until the chain on my bike came loose. My bike was missing a bolt and after two failed attempts of trying to fix it on our own, we found this place was the closest bike shop. I didn't see any designated parking lot but there was lots of street parking right in front. My friends and I brought the bike in and someone helped us right away. We waited about 15 minutes and a younger gentleman brought us our bike and said there was no charge for placing the chain back on and fixing the missing bolt. We were shocked at such a kind service during this pandemic!! If I lived in the area, this would definitely be my go-to spot. read more

It was close to closing time and I had a flat tire on my electric bike. Chad the mechanic and Ed were my angels and fixed the flat and sent me on my way. Thank you and I will be back for repairs with you!! read more

Always super friendly and helpful ! We have been coming here for many years. Always serviced right away and pleased with the service we have reviewed. read more

Open Air Bicycles - Bikes Near Me - Ventura, California

These guys continue to provide top notch and quick service on my custom MTB. I ride regularly on local trails, and as a long time rider I'm somewhat proficient at service, but there's some stuff you need a bike shop for. They go the extra mile even for a tire change, with double up rim tape and proper sealant to keep you ripping. They also chased out a turrible creak, big up to the dedication of Mario, Ian, Mark, and crew. Always fair and reasonable service pricing. read more

My daughter and I decided to buy bikes. We started off going over to Trek in Ventura but we're treated so rudely we decided to go downtown Ventura and check out Open Air. What a completely different experience! Staff were helpful and friendly, let us take test rides no problem. I ended up getting a bike for a fair price and my daughter is going to buy one too once they get more stock. The one she liked was sold already but they said they will get more in soon. read more

Open Air Bicycles - Bikes Near Me - Ventura, California

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Incredible experience at Open Air Bicycles. I had a pretty bad crash on day 4 of riding from SF to San Diego. My rim was snapped in 3 different places, my disk break was destroyed, and I had no idea if there was any other damage to my bike. I called before going in and Katy said they could help. I walked in with a busted wheel and road rash. Not only did Katy and the guys at the shop take care of my bike, but they offered me water, a place to sit, a jacket to help with the adrenaline shivers, and comforting words. I appreciated everyones thoughtfulness and consideration. Best experience I have ever had at a bike shop. I wish I lived closer! I will definitely be back when I am in the area! (Photos of before and after) read more

Open Air Bicycles - Before Open Air took care of my busted rim - Bikes Near Me - Ventura, California

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Purchased a $700 bike black brand specialized roller a few years back and enjoyed the bike ever since. However, just left the shop and I wanted just to put air on the tires so the gentleman with long hair let me borrow shops black pump. Walked back 2-3 times trying to figure out the right air pressure to pump in my bike tires and needed help. That same gentleman advised me the numbers should pump up if you have the pump on properly. He obviously knew I had no experience in using it. With that being said he still did not want to take 10 seconds of his time to help me simply put air on the tires. Common courtesy does not exsist in this shop. Will not be coming back. Instead of simple assistance I was asked if I wanted to purchase a similar $40 pump? read more

Open Air Bicycles - Customer service don't go up to the guy with long hair. Dude has no heart. Service 1/10 - Bikes Near Me - Ventura, California

Staff at Open Air Bicycles is excellent! I worked with Mario and he assessed my daughters bike right when I brought it in and gave an estimate on price as well as a finish date. Communication was 100% and we'll definitely be coming back with any biking needs. Friendly atmosphere! read more

Very sad, Jayne and I bought our bikes and Amelia's bikes here. We had been regular customers before the pandemic as well as friends with Jon Avery the previous owner. We like to support local business but we will not return here. We are in height of pandemic with now young people getting sicker from the variants. I was there with Amelia who is susceptible at 15 years old. The cashier was maskless. When I asked him "Why don't you wear a mask?" he says, "I never get sick." I asked if he was concerned that he could infect others, such as my 15 year old? His answer, "doesn't matter, I never get sick". Amelia was as stunned as I was to his inability to be part of a caring society. We will not be returning. read more

Jeff the owner at Open Air Bicycles on Main Street when over and above trying to help me find the perfect bike. He was patient and even helped me figure out how to get the bike in my car. I cannot say enough nice things about him and his shop. I think this is the best bike shop on the planet! Thank you Jeff and Open Air! I would give this place 10 stars if I could!!! read more

Had an emergency with 2 flat tires after a ride down the beach. These guys where the only bike company to answer the phone & where every helpful. Had the 4in fat tire tubes to get my bike in action for the rest of our vacation but also recommend inserts to protect the tubes from further damage in the future. Best of all, they got it all done the day I brought it down (3hrs). I wish I could find a bike ship at home with customer service like this. Thanks again for all of the hard work today. Hope to never see you again ;-) read more

Ask for Mario !!! One of Ventura's oldest bicycle shops. I went in looking for my first road bike and came out with a great deal! If you are looking for a great sales person, Mario was a great help and very knowledgeable. read more

Open Air Bicycles - Mario - Bikes Near Me - Ventura, California

I wanted to buy a new bike a year ago at a local shop. Mario determined what brand and type I needed. I am essential worker so I could wait due to working many hours. My bike arrived and I am very happy with my new bike and service. Mario spent two hours with me making sure I understood everything about the bike and I purchased some add on (rack, lights,mirror, water bottle holder, kick stand). Today I picked up my bike and Mario knew I wanted a bike rack for my car. He spent another hour making sure the rack fit. Then he marked the rack with nail polish so I knew the correct set-up. Next, he had me videotape putting the rack on from start to finish. Finally I drove home with my new bike. Wow what store makes time for this service. This is a small , busy, and crowded at times Bike shop. If you are concerned with Covid call and ask salesperson to meet you outside. They will gladly bring you what you need. I saw a review that someone was offended when someone did not have a mask on. Employees Had masks on during my visit. Just ask. Those of us working Long hours it is not easy...... read more

Open Air Bicycles - New bike and rack. Happy Girl - Bikes Near Me - Ventura, California

This place is amazing. The employees are all so helpful, easy-going, fun to talk to, talented, and incredibly knowledgeable. Pretty much walking encyclopedia's of bikes and best practices and strategies for bike care!! Wow they amaze me. They also stayed after-hours for me and was sure that they did the best job as they waited for me to take it on a test cruise around the block. They made sure that I was happy with my bike and their repairs on it... for such a great price too!!! They were all so considerate, fun to be around and made me feel so comfortable. Can't wait to go back! (Never thought I'd say that about a bike repair store ..lol) read more

We wanted to know why everyone was flying past us on our regular, old bikes. Went into Open Air and spoke to one of their bicycle wizards, Jeff. He was SO patient with us (being two newbies) and he really took the time to teach us and answer our questions, no matter how silly they were. We didn't buy bikes that day, but we did go back a few times while we thought about what we wanted. After a few months of shopping around and comparing prices and service, we purchased 2 beginners road bikes. Jeff and the entire staff at Open Air are fantastic. They're never pushy and you can tell that they love what they do. We've stepped up our game and now we're on our "better than beginner" bikes. If you're thinking of buying a bike, or just have some questions, don't bother going anywhere else. Tell them Susie & Tim sent you! read more

Open Air Bicycles - See how happy we look after riding 20 miles? - Bikes Near Me - Ventura, California

Mark is the man, he will walk you through everything you need to know, fix your bike, and give you the scoop on anything bike, or maintained related. They have been great for me. read more