Unprofessional customer service. Unlike other shoe stores that allow a 30 day trial period for…read morerunning shoes

Excellent service. Wide selection and what wasn't in the store inventory could be ordered and…read moredelivered to your home. Sharday was out sales associate and she was absolutely amazing

If you like personal service, this is the store to go to. Abby helped my elderly brother and…read moresister-in-law. She took time and patience with each of them while taking care of two other customers. I was impressed by her knowledge of the right shoe for their specific needs. My sister-in-law wanted a really pretty shoe. However, Abby told her that she may need a shoe with better support. My sister-in-law agreed however, Abby brought out a shoe that was similar to the one she was looking at and she was happy! We never felt rushed or waiting for her to come to assist us.

Lucky Shoe Store is a hidden gem in the Polaris Mall. My wife and I sat down with a very patient…read morestaff and found the best shoe for her and her specific foot accommodations. One of the all stars who works there is Lindsay! Kind, funny, and very informative. Great prices too. 5/5!

This was a top tier dress shopping experience! They have a very wide range of sizes and designs and…read morethe owner was so nice and helpful! The options are reasonably priced, however several were on the more expensive end. That being said, the more expensive ones were definitely worth the price! Loved my experience!!

Melissa is the BEST!!! She makes every girl feel special and there is NO pressure to buy. BEST shop…read morearound. 10/10!!!

Thank you Mason for an awesome experience! I commend you for your sincere efforts to fit both my…read morehusband and I with walking shoes. You gave us multiple choices...and made sure the fit was correct. My shoes were actually on sale! Thanks for excellent customer service!

Foot shapes vary from person to person. High arches, flat bottoms, feet that pronate or supinate…read more Toes that have grown in non-standard directions. And so much more. The staff at Fleet Feet are well aware of this reality and can help you find and fit shoes just right for you. This is the former location of Front Runner, and while the name has changed the service at this location and the variety of running gear available still remains tops. Fleet feet serves the running community with shoes and other items that are needed to train and perform in events, including marathons and beyond. The item sold here, of course will work for other fitness pursuits as well. Parking is available on site. Be sure and take a careful look at the schedule of hours. They are open. Management is conscious of the need for staff to have free time for family and outside pursuits and take efforts to make sure that happens - because after all, this is really about promoting and pursuing healthy lifestyle.

My visit to this store on Hamilton Rd. in New Albany was easier than I expected. At my age I am…read morevery particular about my feet. Saylor waited on me and what a pleasure! He was kind and patient, and after my evaluation he recommended 3 different shoes. He explained he reasons for the shoes he chose for me and was right on the mark. The shoe color I chose was out of stock for my size but Saylor assured me I would have it quickly, delivered to my home from the Lewis Center store. Not having my size in stock is the ONLY reason for not giving 5 stars

Overall, I liked the experience and would come back. The evaluation process was interesting, and…read morethe consultation went smoothly. Afterward, we looked at a variety of shoes, and I appreciated the selection and Zach was helpful and knowledgeable. During the conversation, I mentioned my doctor had recommended that I check this place out. That's when I realized I should have received a 15% discount, but it wasn't applied.Maybe I didn't spend enough. The store didn't have my size in stock for the shoe I ended up choosing, but they were able to order the shoes from their Wooster location. Prices are around $150+ for shoes, and inserts are optional at about $50 a pair. I would shop here again, and they have several locations around Columbus.

The staff is always so friendly and so very helpful. Jill knows us by name and that personal touch…read moremeans a lot to me. There are some times of the year where many people are trying to get fitted for dance shoes and I feel they manage in a timely manner as best they can to serve the customers.

Rude staff. Disorganized. There is a better dancewear place in Dublin with friendly service that is…read moreworth the drive.

I love the quality of my dance shoes I get from Ballroom Trends…read more The owner, Linda Youkam, took time to meet me and customize my order. I have a pair of red crocodile, black low heels, and leopard mid-level height that all make dancing easier.

I live in Denver, Colorado, but previously am from Columbus and danced with Ohio State University's…read moreBallroom Dance Team. When visiting Columbus over the December holidays, Ballroom Trends was recommended to me by my ex-ballroom dance coach, who is well known in the Columbus dance community. In need of a pair of dance shoes, I visited the business and was impressed with the owner's knowledge and selection of products. With her great assistance we found a pair of shoes that fit well and were well equipped for my dancing needs. This business requires payment in cash or check. Though it was a struggle to come up with enough cash on such short notice, I gladly did so because I trusted this business, the expertise, and the shoe. When I arrived back in Denver in early January I danced once in the shoes and was greatly satisfied. However, upon putting them on for the second time the buckle broke off, rendering them unwearable. I was obviously very surprised and disappointed that a shoe would break after one wear, but expected Ballroom Trends to replace or refund the shoes as the break was clearly a manufacturing error. Rather than agreeing this, however, Ballroom Trends asked me to ship the shoes back to the manufacture and settle the issue with them myself. I spoke with the manufacture and they seconded what I believed all along, that it is the vendor's responsibility to rectify this situation. Though Ballroom Trends did also contact the manufacture about this issue, they have been unwilling to pay for the shoes, repair, or even shipping. I find it unreasonable that I,the customer, am expected to be responsible for rectifying this situation. Asking me to pay even more money to have a repair done to shoes I have worn only once is unacceptable. I trusted Ballroom Trends to sell me a quality shoe that I could enjoy for years. Not only have I been without shoes for a month because of this situation, this business has been unwilling to stand by their product and provide good customer service. I do not recommend this business to anyone in need of ballroom dance shoes or clothing, as the customer service and product dependability is abysmal.

How many times have you encountered a specialty store that lived up to your preconceived notions…read moreabout the business, but surpassed those ideas? If your answer is "Never!" or "Not very often!" then I will tell you that I was a member of that club. That was true until today. I have Parkinson's Disease, which affects my gait when walking and erodes the strength in my muscles, especially my legs. However, a friend suggested that I make an appointment at the FootWorks store in Pickerington, Ohio, and just see what they can do for me. She allayed my concerns that they "would only want to sell me orthotic inserts." she told me this store would talk to me about what I needed to ease my pain and suffering, yes suffering. My wife and I made an appointment, and due to a customer cancellation, we were able to get in earlier. So, today we went to the store. Justin, co-owner, greeted us both. Then, he talked to me about my needs. I explained my need to get shoes that fit properly and allowed me to walk safely. My wife and I are participating in "Moving Day" in October, to support the Parkinson's Foundation by fund-raising and walking a full mile course. Even though I have contracted painful cellulitis in my left leg, I am still determined to complete the distance. Justin was friendly, helpful, and knowledgeable, and "willing" to work with me to provide the tools (shoes) to accomplish my personal goal. I knew my own shoes did not fit and caused even more pain and trouble. He measured both of my feet and told me he knew why I was having pain. My own shoe, a size 11, was not the correct size for my feet. I am really a size 12 1/2. No wonder I had blisters, bruises, and my feet hurt all the time! What a relief to hear that something could be done! But, only buying shoes that were my correct size was not the answer. I needed shoes that supported my feet, alleviated some of my pain. Justin showed me several different walking shoes "in my size" that surprised me with how comfortable they were. My walker is used for mobility, and as Justin and my wife watched me walk down the hallway, they remarked about how I was standing taller, my ankles were unlocked but supported and I was not dragging my feet, as I normally walk. (A common characteristic of people with advanced Parkinson's Disease). My belief about any business has always been that "customer service is the hallmark of any company." If you feel the same way, then check out FootWorks where you will be given outstanding customer support and shown quality products for your foot needs. The FootWorks Store is highly recommended by my wife and me. I ordered a pair, but will sadly have to wait till next week to get them shipped to the store. However, I have waited far too long already to get good shoes like these, so one week isn't really that long. Besides, I need to heal from my cellulitis so that I can continue my mile-long walking goal with my team. Maybe I'll see you on Parkinson's Moving Day. We'll likely recognize each other by how comfortably we are walking around on the trail!

Best in the state. Period. Everyone I recommend that has gone here has benefited to a much better…read morequality of living. I've sent 30 years and 80 year Olds there all with amazing results. The feet are more important than we know, and certainly nothing we put much thought into until something is wrong and quality of life stinks. Here they truly care and help to improve your general health and well being.