I saw this shop here on Yelp and decided I wanted to stop in and check it out. I had never been…read morehere before and really didn't know too much about it other than what I saw and read online. In one of the pics I saw a little beehive Christmas ornament so thought I would go check it out (my mom is bee anything crazy). I wasn't sure where the GPS was taking me but once I saw the beatiful mural on the side, I knew where I was heading. Really friendly staff and some really cute gifts here. I was promptly greeted when I came in and was offered some coffee or water. I had to pass as it was a quick stop but I really liked the vide here. The shop had a bit of everything including clothing, candles, jewelry, and all sorts of gifts including some gorgeous drinking glasses. Definitely worth browsing just to check it all out. Overall, it looked like the general price point is on the higher end but nothing too outrageous for a boutique shop. I did find the ornament I saw in the picture but I know my mom already has the same one, or one that could pass off as its twin anyway. So many cute gifts and would totally visit again even though I didn't find something this trip. I really had to resist buying something just to buy it (holidays and all) but they have so much cute stuff.

Thread is a high end boutique. Such a great place.  Beautifully decorated with very friendly…read morestaff.  If I had cash to burn, I would be shopping here all the time. From beautiful cloths to jewelries to home décor and much more. They carry various high end brands, which explains the price tag. But everything I came across was top quality. The staff will leave you alone to look around but if you need it, they will give you their undivided attention. Super friendly and knowledge staffs.  Also, there is ample parking outside of the store.

Unprofessional customer service. Unlike other shoe stores that allow a 30 day trial period for…read morerunning shoes

Excellent service. Wide selection and what wasn't in the store inventory could be ordered and…read moredelivered to your home. Sharday was out sales associate and she was absolutely amazing

If you like personal service, this is the store to go to. Abby helped my elderly brother and…read moresister-in-law. She took time and patience with each of them while taking care of two other customers. I was impressed by her knowledge of the right shoe for their specific needs. My sister-in-law wanted a really pretty shoe. However, Abby told her that she may need a shoe with better support. My sister-in-law agreed however, Abby brought out a shoe that was similar to the one she was looking at and she was happy! We never felt rushed or waiting for her to come to assist us.

Lucky Shoe Store is a hidden gem in the Polaris Mall. My wife and I sat down with a very patient…read morestaff and found the best shoe for her and her specific foot accommodations. One of the all stars who works there is Lindsay! Kind, funny, and very informative. Great prices too. 5/5!

As a guy, this was the best shoe-buying experience ever. No one bothered me. (One employee quickly…read moreasked if I needed help, I said "No," and from there I was left alone.) I found a couple of pairs of shoes I liked, and my size (11-11.5, but basically everything from 9-13 was available) was there on the shelf to try on. I found shoes that fit, waited in an appropriate line (just the right number of cashiers, where I waited for a few minutes, but not too long), and easily checked out with a really nice cashier, and went on my way. This review may only apply to me, and people like me: that don't want a ton of interaction, but a good selection, and a quick, pleasant checkout experience. But if that describes you, this is a great shoe store.

I really don't like shopping. The soles of my boots had holes in them and were completely failing…read moreapart, so it was time to bite the bullet. My mom gave me a $20 off coupon for DSW when I was visiting, so we stopped here when we were visiting the in-laws. It's a very big store compared to others I've been to. There was a large selection which was nice and the staff was friendly and helpful. It also want better crowded which I definitely liked. I found a pair I liked, but they didn't have my size. They said I could buy them online, but they were on clearance in the store and not online. When I asked if there was anyway I could order them in store and have them shipped for the store price, the sales women said they weren't supposed to but talked to her manager who said it was ok. I was appreciative of how accommodating they were. Because of that, I was able to get new boots for a very reasonable price of $40. While I don't like shopping, it was an overall good experience here.

Clothes are cute but overpriced. Google almost any item in the store and you can find it at…read moreNordstrom 20% cheaper which is disheartening. But the place they really lost me was with customer service. They do not accept returns and only give you store credit within 5 days- buyer beware! This was not told to me when checking out, in-fact a sign said I had 5 days to bring it back, and by the time I came back to return they had taped a giant no returns/store credit only sign to the register. Will not be coming back (other than to use my credit) and will not be recommending this store.

Love Birch!!! I wanted to get my wife a gift, so I went into…read moreBirch when they first opened, it was a hit! Been going back since, my last purchase was a long sweater and my wife loved it!!! The selection there is top shelf and the Service is fantastic, very friendly.

Another great new addition to the Hilliard Station area. Staff greeted everyone warmly and the…read moreprice points were fairly reasonable. They have a small selection of mens clothing and larger selection of womens clothing. They also have jewelry and a handful of home decor items.

I love this boutique. The clothing and merchandise are so beautiful. The person in charge was so…read morepersonable and helpful. I cannot wait to go back with my daughter.

Very large selection to choose from. Everyone is friendly willing to help, prices were a little…read morehigh.

I walked in and began to shop, when I was yelled at from behind the busy counter in front of a line…read moreof customers able to buy their items that the store was closed. Therefore asking me to leave. Mind you I walked in at 8:23pm the sign on the door says they close at 9pm. I drove 50 minutes to buy a pair of boots the night before a concert. The manager said he was from Kentucky coming to help out this store and they were closed early because they were short staffed. This is the worst costumer service I have ever come across. This is not my fault you are short staffed, you lost a customer for life. You lost a sale and the man coming in behind me was turned away as well. I would leave no stars if it was an option. How can a business expect to thrive when you turn sales away before the closing hours?

My visit to this store on Hamilton Rd. in New Albany was easier than I expected. At my age I am…read morevery particular about my feet. Saylor waited on me and what a pleasure! He was kind and patient, and after my evaluation he recommended 3 different shoes. He explained he reasons for the shoes he chose for me and was right on the mark. The shoe color I chose was out of stock for my size but Saylor assured me I would have it quickly, delivered to my home from the Lewis Center store. Not having my size in stock is the ONLY reason for not giving 5 stars

Overall, I liked the experience and would come back. The evaluation process was interesting, and…read morethe consultation went smoothly. Afterward, we looked at a variety of shoes, and I appreciated the selection and Zach was helpful and knowledgeable. During the conversation, I mentioned my doctor had recommended that I check this place out. That's when I realized I should have received a 15% discount, but it wasn't applied.Maybe I didn't spend enough. The store didn't have my size in stock for the shoe I ended up choosing, but they were able to order the shoes from their Wooster location. Prices are around $150+ for shoes, and inserts are optional at about $50 a pair. I would shop here again, and they have several locations around Columbus.