1. Operation Technology Group, TJ's MCS

    1. Operation Technology Group, TJ's MCS

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    Burlington, KY

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    Operation Technology Group, TJ's MCS

    5.0 (3 reviews)
    Closed 9:00 am - 6:00 pm

    Services - Operation Technology Group, TJ's MCS

    Web design

    Website development

    Web hosting

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    4 years ago

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    TJ D.

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    11 years ago

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    11 years ago

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    Guardian Alarm

    Guardian Alarm

    2.0
    (8 reviews)

    After our alarm system provider of 35 plus years decided we were not worth making their system…read morework, we were given Guardian's contact information from a family member. The installation was completed in one day by Justin V. He figured out everything about our old system, kept us informed and educated us on the new system. The sales person, Kara even stopped by to make sure everything was going smoothly. What a difference from Cincinnati Alarm. Very customer focused. So far we are very satisfied with the new system.

    I was switched from Cincinnati Bell to guardian many years back. It seems a couple times a year…read morethere is a price increase without any notice or change in service. I decided to drop this service and indicated on my bill in June. In July I received another bill, I called and they were less than helpful. They indicated according to my contract I had to notify them and then pay for an additional 30 days of service based on my contract, I explained I do not have a contract. My account was switched to them from Cincinnati Bell, no contact or contract involved. Received a bill today for two months monitoring... I had one instance this past year where my system was "offline" for three days without a call from them. My battery went bad and when I called to question the individual knew nothing of a battery and wanted to initiate a costly service call. -Customer service is dismal and scripted. -Service is overpriced and continually rising. -apparently the company is so compartmented that notes on bills, calls to customer service and calls for cancellation of services are not integrated. DO NOT USE THIS SERVICE

    Operation Technology Group, TJ's MCS - web_design - Updated July 2026

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