Robyn Toth is the best! She is friendly, skilled and very knowledgeable. So glad my husband was…read moreable to receive her services for his hip replacement last year and partial knee replacement this year.

They offer excellent care, the physical therapist is very thorough and I feel really good about my…read moretreatment. I am on the road to recovery!!

I would like to give a shout out and a compliment as a patient to nurse Lacey l a c e y and…read moresupervisor Britteny. Both of these people solve problems for me in 5 minutes or less when I was really having issues and suffering he is two people make nursing and taking care of patients and problems what it should be and not everyone is that way and I want to compliment them in a very large way and thank them for caring!

I was going to call the facility to give a compliment because I forgot to place my comment card in…read morethe box yesterday. After reading some of the reviews, I felt it was important to share our experience as well. My aunt was cared for by Kindra and Adrina, and I can honestly say I have never seen her this positive and uplifted while still dealing with pain. There is a big difference between simply doing your job and caring with genuine compassion, and these two clearly have that gift. Kindra truly stood out. Her level of attentiveness, patience, and kindness was exceptional. When dinner arrived and she noticed my aunt was not eating, she immediately took the time to ask why. When my aunt said she did not like the meal, Kindra went out of her way to get her something else. She then calmly explained why eating is so important for healing, making sure my aunt felt encouraged and cared for rather than rushed or dismissed. It was not just the tasks being done, but the positive energy, warm smiles, and reassurance they brought into the room. That kind of attitude makes a real difference. Patients can feel stress and frustration just as easily as they can feel kindness, and Kindra and Adrina consistently brought comfort and encouragement. I understand healthcare facilities are busy and demanding, and overall the care here is good. However, staff members like Kindra and Adrina are what make a place worthy of five stars. They made my aunt feel valued, respected, and supported, and that means everything to families. I even joked with Kindra about coming home with us because of how wonderful she was. I truly hope these ladies receive the recognition they deserve, because care like this helps people heal in more ways than one.

True terror. There is no care, no compassion and zero…read morehumanity at this place. Expect nothing from the aides (they absolutely do not want to be bothered) and the nurses are glorified dispensaries. Well, only if the patient is wide awake and willing, otherwise they just move on. (So expect to find your loved one in excruciating pain). The nurses don't care for the patients well being; they don't have the time nor the inclination to help. Expect soiled sheets, diapers, repeat falls, 10+ minute wait times when you pull the emergency cord, disdain when you ask for clean sheets (only bc they're disgusting), extreme bed sores, patients naked in common areas (routinely) and general disdain for any request. If you're looking to place anyone here they must be nearly self sufficient +. Walk the third floor, smell it. Understand you're putting someone in the care of a building that offers meals and little else. Absolutely willing and able to provide photos.

This place is truly the worst of the worst. Intentionally understaffed. The building is pretty,…read morebut go inside, listen to the patients crying. They are hungry, their phones were taken away, they are in diapers that get changed once a day. It is horrible. Check the Medicare violations. I am shocked the owner isn't in prison, again, for this.

Woodward Hills Optalis Health Rehabilitation Center has a brand new Director of Nursing. The DON…read moreProactively identifies issues before they become problems. The DON shown professionalism and customer service that involves consistent actions such as punctuality and ethical behavior and a commitment to continuous improvement.

My dear neighbor friend has been in this facility for the past 3 years due to a tragic fall at…read morehome. She has nothing but good things to say about her stay. The staff are kind and professional. The food is so/so. The facility is clean and very attractive making visitors & patients feel very welcomed. There is plenty of parking up front. The front desk are always friendly and knowledgeable. There is a huge, gorgeous courtyard. There is a beautiful lobby and massive, impressive sitting area overlooking the courtyard. The rooms are of fair size and are always very clean.

Do not. I repeat-DO NOT bring your loved one here. There are only three aspects of this facility…read morethat deserve commendation - the physical therapists, occupational therapists, and social services. Unfortunately, the other aspects of the facility make it far from worth it to come here for rehab. Upon arrival, our family was given no general information on the facility, including facility rules and the intended plan for the coming weeks of my father's stay. We were not given any information on who his doctor would be, who his nurse practitioner would be, or where anything was in the facility. It's an extremely outdated building with a rank smell (SNFs should never have a smell). What we quickly came to learn is that the nursing staff only makes things more complicated and frustrating for residents and families. It's like pulling teeth to find out where things are in the building and getting information about where things are so that the families can at least get what patients need themselves. It took 30 minutes for an aide to bring water to my father. They do not change linens daily, even if there are stains on the sheets. They do not heed dietary restrictions. They are rude to families and amazingly lazy. Families should be paid instead of needing to pay because we essentially do the jobs of the nurses and aides when visiting. And finally-we've seen several instances of blatant neglect. Nurses ignore room calls. They do not periodically survey the halls to find out if patients need assistance (I called one evening and was told that surveying the halls once an hour was too demanding for them). We've seen patients sitting outside of the nurse's station calling for help with no one coming for half an hour. We attempted to take pictures of neglect taking place, only to be chased down by the head of nursing and told that they would call the police. Clearly they know that neglect happens every day here and do not want to be implicated for it. We are transferring my father to the Oakland Heartland, which is considered to be a much better SNF and we are hopeful that it will live up to its good reviews.

I was a patient in this facility. Physical therapy was great which was the reason I was there. I…read morewas comfortable and felt safe. The food was institutional standard but snacks of fresh fruit, vegetables and beverages were available at all times.

On January 8, my husband was diagnosed with a large saddle pulmonary embolism. Later that same…read morenight, he suffered three heart attacks, followed by mechanical removal of the embolism, and two strokes between January 8 and January 18. After spending a month in the ICU and then another month at a specialty care hospital, my husband arrived at Pomeroy on March 6. At that time, he was still not meeting his ADLs and had a Stage 4 infected wound. I share this background because it's important to understand how complex his care needs were. Out of five facilities, Pomeroy was the only one willing to accept him. Others were unable or unwilling to take on such a complicated case, and for that alone, we are incredibly grateful. From the moment we arrived, the staff demonstrated professionalism, compassion, and a genuine commitment to my husband's well‑being. I would like to express my sincere appreciation for the exemplary care provided at this skilled nursing facility. Ray, Kelly and Jolisa, RN, consistently went above and beyond, ensuring strong communication and attentive medical oversight. A special thank you to Kelly, Wound Care Nurse, whose expertise, dedication, and kindness have made a meaningful difference in my husband's healing and comfort. The CNAs--Makela, Felicia, Octavia, and Jay--have been truly wonderful. They are patient, respectful, and consistently attentive, always treating residents with dignity and warmth. Their teamwork and positive attitudes have made a very difficult time easier for both my husband and our family. I would also like to recognize Tony and Bri, Physical and Occupational Therapy. They have been incredible--working tirelessly with my husband, encouraging him as they help him practice sitting up and standing. Even though progress takes time, they have never stopped believing in him or motivating him to keep trying. This facility is fortunate to have such a dedicated and compassionate team. I am deeply grateful for the care my husband has received and would highly recommend Pomeroy to anyone seeking quality, patient‑centered skilled nursing care.

My mother had suffered from a stroke and aneurysm in December 2023 and was in a bed ridden state…read moreafter being released from Mclaren Macomb (AWESOME PLACE ALSO). She initially went to a nursing facility in Shelby which was horrific, but in a hidden blessing had to be sent to the hospital again for a surgical procedure. She was in a bed ridden state and Pomeroy Sterling Heights (Feb 2024 - April 2024) was 1 of 3 facilities I did research on and had received an above average rating from multiple research sites (Google, Yelp, various 3rd party home care sites). We were thankfully accepted and received A Class service. We did have a couple of hiccups but No Place is Perfect. The staff, Especially the Nurses and CNAs were SUPERSTARS!!! They deserve Praise and definitely a Raise!!! We would like to give a Shoutout Everyone - Front Desk, Social Services Staff, Custodial Staff, Cafeteria Staff, and Especially the Physical, Speech, and Occupational Therapy Team, Nursing Leads (Eugene, Manny, Ray), Kelli the Wound Specialist, Betty the Nutritional Guru and MAINLY the CNAs for their HARD Work and Nurses for Caring for my Mother!! Our Family would recommend Pomeroy Sterling Heights for their Rehabilitation Wing and Staff!!!

Mike and Restore Exercise Therapy is the definition of professionalism. He has provided extreme…read moreamounts of value to help with recovering my ACL and MCL. I highly recommend talking to restore exercise therapy in relations to your injuries. Mike is extremely knowledgeable and passionate about what he does.

From the owner: The signs of an injury are there long before the pain begins…read more At Restor we focus on the root causes of your discomfort and chronic pain, treating the actual problems, not the just symptoms without pills, injections or surgery. Our comprehensive movement pattern assessment and posture evaluation will help you understand how your limited movement patterns and poor postures are strongly contributing to your current situation. If you've been suffering in chronic pain, experiencing discomfort and worry about injuries we can help. Great Detroit's number 1 choice for alternative pain and injury relief.

I think it's sad when these places claim to want to help and yet when you call and no one answers…read moreyou leave a message and no one calls you back! This was the 2nd place called and neither called back!

Not a place to take a loved one. You pay half and you get half a treatment. People's life should be…read moreconsidered more precious.

Taliba Daniels.. Is a great worker and tech for st. Marie's…read morehospice people love her tremendously. She's a hard worker and a great medical activist.. she shines every where she goes. My name is Marcus. And I'm head management at blessing hand s.

We spoke with several hospice services and we're glad that we chose St. Marie's Hospice! The level…read moreof care and service given to mom is nothing short of Amazing! Thank you St. Marie's Hospice for all you do.