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    Optalis - Skilled Nursing Near Me - Bloomfield Hills, Michigan
    Optalis - Skilled Nursing Near Me - Bloomfield Hills, Michigan
    Optalis - Skilled Nursing Near Me - Bloomfield Hills, Michigan

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    Optalis - Skilled Nursing Near Me - Bloomfield Hills, Michigan

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    Residential Hospice

    Residential Hospice

    2.5(22 reviews)
    3.1 mi

    If you're forced to place a loved one in a facility (in my case Regency at Troy-STAY AWAY) the most…read moreamazing thing you can do is to hire Residential. Our main nurse, an angel walking amongst us, Jessica, was an absolutely crucial support, advocate and friend to both those of us attempting to navigate the horrible life at Regency and to our dear friend who had to live it 24/7. We fought beside these people for our friends care, and I know they were in it to win it beside us. The pure care Jessica showed my friend taught me so much and it helped me get through it all. Michael, a volunteer with Residential was such a gift. He just showed up one day while I was visiting and became part of the fold. He helped me, he engaged my friend and they shared a love of Star Wars while I briefly stepped away to get some air. I returned to see my friend out of bed showing off his star wars gear. He loved us woman in his life but needed someone interested in the cool guy stuff. I was lucky enough to meet and share time with Michael several times, and he took the time to check on me and how I was emotionally. I was so shocked I hardly knew what to say. There were others, some I didn't meet (Danielle) who truly showed up. The horror of how it was at Regency pales in comparison to the reality of that place without Residential. Thank you so much. You'll be forever in my heart.

    I have waited a while to write this review because I was unsure about how to put this horrible…read moreexperience into words. We ended up utilizing this hospice company because it was the company that our hospital was contracted with at the time (2025). My dad had previously been receiving treatment at the hospital for Stage 4 Pancreatic Cancer. We had an in home intake meeting with a nurse on Sunday March 16. This particular nurse was kind and knowledgeable however she was not going to be our regular nurse. She stated that based on my dad's condition, a nurse would be at the house everyday. The next day, our assigned nurse came to the house for a brief time. I thought it was odd that she did not assist us in administering any oral medication as this was something we expressed to her that we were struggling with. Before she left, she stated she would be back on Thursday which caught us off guard because the intake nurse said my dad would need someone at the house everyday. As the week progressed, we felt like we were doing everything on our own as previous reviews have also expressed. My dad was in horrible pain and they refused to give us any other suggestions on medications - They simply advised us to continue giving him the same medication at the same dosage. In the early morning of Monday March 24, I called the nurse line as my dad had experienced a fall that resulted in cuts/bleeding and his general condition was plummeting. I inquired about when our nurse was scheduled to come back and they said Thursday. I was in shock as this would have been a whole week later from their last visit. I begged for them to send someone as soon as possible, but they stated our assigned nurse didn't start her shift until noon. I guess they did relay this call to our nurse as she texted me soon after the call to let me know we would be her first stop of her shift. It was too late as my dad passed away around 10am that day. I texted the nurse letting her know that he had passed - She showed up at 12:30 to pronounce time of death. I highly suggest steering clear of this company.

    Belmar Oakland - Assisted Living Care in Troy

    Belmar Oakland

    2.0(5 reviews)
    3.1 mi

    70% of staff are wonderful. 30% do not care about anything except what is on their cell phone and…read moreare not ashamed to show it while your parent is ignored. These 30% ruin it, unfortunately. Marketing is not in line with reality when it comes down to personal care and attention. Foodservice has a couple caring ladies but I assume they are trying to fight against a particular ignorant influence. Menu looks better on paper than what is placed in front of the resident. Some days we were there, the aides were embarrassed about what was placed in front of the residents. Laziness and a lack of concern was in charge of the food those days. Severe neglect can be a regular occurrence, and for that reason we cut ties very quickly and found a much better place for our loved one. Management downplays failures. They have no protocol in place for when staff calls in sick. The off going staff just leave and not even management will come in to cover shortage... leaving hours when no one is on the floor to care for your loved one. Unfortunately, there is a ghetto and extremely lazy attitude going on among those 30% and food service folks. Really bad non caring ignorance. The activity director is amazing and very caring. Angela, a supervisor, is a wonderful caring person but has some bad apples she has to try and make things work with. Unfortunately the business manager who hires has no concern for training new hires. All she cares about is her 9-5 in my observation.

    Came in today for 10 min and stayed for 2 hours. I was really impressed with the building but blown…read moreaway by the quality of staff. There was a smile at every turn and the Clinical manager, Tracey, was so knowledgeable and well-versed is the needs of her residents. Jaime in Admissions/Marketing was so incredibly sweet and welcoming! I will be back ASAP to have my family check it out and plan our move-in.

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    Belmar Oakland - Dementia Care Facility in Bloomfield Hills

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    Assisted Living in Bloomfield Hills

    Optalis - skillednursing - Updated June 2026

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