Horrible experience. Advised them at pre-op testing of my severe perfume allergy. Everyone there…read morefrom the orderly sent wheel me to OR, nurses, aides, respiratory aides, and doctors where covered in perfume that filled the room the minute they entered. It was totally unprofessional. I continuously advised them they were triggering an allergic reaction after I had spinal fusion and an incidental pneumothorax but nobody cared. Not even while I was in ICU. I would never go back to this hospital. Ever!

My 93 year old mother is currently a patient at St. Catherine. Tried to contact Dr. Gupta on April…read more2nd by way of Doctor Services by requesting a return call. Dr. Gupta did not return my call. Tried Dr. Gupta again on April 3rd. However, I was advised that he was not in this day. I then left a message for their Team Leader, Dr. Saeed. I'm still awaiting a response. Additionally, on April 3rd I telephoned the nurses station regarding my mother's care and was advised that nurse Sierra was making rounds and I should call back. When I called again, I was advised that Sierra was not in this day and someone will return my call. I'm still awaiting a call. Can I request negative stars on this site?

Whoever answers the phone name Alexandria (for scheduling) may have been one of the rudest people I…read morehave ever met in my life. She shouldn't be dealing with clients and is extremely rude. I've been going to stony brook for years and have never come across anyone this rude and disrespectful.

I was late for my appointment, which I HATE! but is sometimes unavoidable. I called the front desk…read moreen route and they were so accommodating and said to come anyway. Guess I had no choice, surgery is T -3 days away! I was greeted by the most pleasant front desk staff there ever could be and the inside is brand spanking new with ample seating. If you come with a wheelchair it is easily accessible with automatic entrance doors, large door openings and spacious exam rooms. I bring my loved one to lots of appointments in a wheelchair so I am always hyper aware of this. This appointment was for myself but good to know if you need accessible accommodations. Anyway, I was seen by the most thorough PA, Elina, and she really went over all my medical history with a fine tooth comb to make sure there were no surprises on surgery day. I've only gone under the knife once at a different hospital, but it was nothing like this. They took blood work and did an EKG on-site which was nice, I didn't have to go running to a lab and have extra turnaround time. Having surgery is stressful enough but this was really a pleasant experience. I hope I never have to come back, but I do feel they took the time and had my best interests in mind. Kudos to Stony Brook Medicine!

I was a patient at the Patchogue office for many many years and was treated by Sanjeev Jain for…read moresomething that as it turns out, I did not have. I was expecting to die fairly soon, I moved to Arizona to be with my son and daughter-in-law to die. I did find a new doctor at the Mayo Clinic who found my NY diagnosis was a bunch of bulls**t. I had been diagnosed with an incurable blood cancer, the treatment was basically blood transfusions, I was prescribed a medication (Danazol) which caused paralysis in my legs, hospitalization for 3 months, then rehab for 4 month, I had to learn to walk again. My doctor in Arizona diagnosed me with kidney failure, started me on dialysis and immediately I began to feel better, before this diagnosis I was in a wheelchair because I was too weak to walk, couldn't drive, it was hell. After the new diagnosis my life changed significantly. Please, get a second opinion before taking Dr. Jain's word as final or I would actually tell you to find a different doctor and still get a second opinion

The office is clean & organized, staff & Dr. Galeas was friendly. My GP sent me here as a…read moreprecaution. Gave them my insurance info. After my $50 copay, I received a bill for $23.95. Their office couldn't explain it, & billing sent me back to the office for the Dr to explain. While waiting for the office to call me back, I received yet another bill, now for $123.06! Something is up with their billing/coding department that needs to be reevaluated. My insurance is pretty straightforward & I'm not sure how one could screw it up. People going to this office type, especially, have enough to worry about. Patients shouldn't have to babysit their billing department to make sure they do their job properly. So to relieve the stress of dealing with NY Blood, I called my insurance company. The agent called on my behalf & made them fix their issues. I'm hopeful that they corrected their mistakes fingers crossed. So that's my suggestion, get your insurance company involved, or go elsewhere.

Dr Lehner is a great doctor. Haven't seen him in a while. I hope he's doing well! His staff is…read morelovely too.

Dr Lehner is a great Doctor but has been out of the office due to medical emergency (per his…read moreStaff). A note on the door says he will be out another month due to emergency surgery. Hope he is ok. When he returns he needs to hire new staff that care. They will not answer phones or return calls. He gets 5 stars and his staff gets 0 stars. I've had to get a new primary care doctor as with him out the staff will not help me out with refills. Good luck to him and speedy recovery. I was his patient for over 10 years for normal medical check ups and such.

Here's the Scoop! I brought my grandson here because he needed a checkup for school. It was so…read morecrowded I didn't think we would get out quickly. To my surprise he was seen in about 30 minutes and the bedside manner was excellent. We arrived around 9am and we were done by 11am. I was very pleased with the staff and doctors at this CIty MD location. Especially since my grandson get an appointment with his regular physician.

Tried to pressure me into getting a covid/flu test. My parent said no. she tried to convince my…read moreparent until i looked her into the eyes and told her no. I need a strep throat test. She got nasty and roughly gave me a strep test. Care quality 2/10.

I was on 17 North #52 ... Thank you to all the nurses there...I was in so much pain and without you…read more..I don't know how I go home.. ...TARA ... was so good taking care of me ! Sam and Adiria & Barbara ...too... Jerry Z

Stony Brook is a great hospital. They care about their patients, with excellent staff and doctors…read more The lobby has a Starbucks and a Yelp-rated food court with a grill station and prepared hot food. For reference, the Starbucks closes around midnight, and the food court area closes for a short period at night and then re-opens. There are two main ways to get to the emergency department-either from the main floor and going down the escalators from the Starbucks or entering at the main ED. Pretty convenient. Parking for visitors is on the pricier side and it may be tough to find a spot earlier in the morning, but since they renovated the parking lot you should be able to find something. The breast clinic right across from the main visitor parking lot has free parking (only for patients and visitors for the breast center). For anyone looking for the surgical ambulatory care center (where they perform smaller surgeries) it's located right next to/behind the breast clinic so drive into the parking lot for the breast clinic and circle to your left and it should be right there.

Terrible at this Setauket location. About 50 people in the waiting room and 10 on line to check…read morein. People yelling at staff and elderly patients sleeping in the waiting room. Like something out of a movie. I left after waiting almost an hour once a smiling nurse came out and thanked everyone for their patience.

Went to the Setauket Location last week of July. I go every…read more6 months for an eye check up with Dr. Chaudrey. In my opinion. The wait is shorter at the Commack location. The Setauket location is busier.

This was my first time at the office after changing to a new primary doc. By chance, I found this…read moreoffice from searching the Oxford United list of doctors. My appointment was for a yearly phsyical. I have several health issues due to various reasons. I figured I'd go in, turn my head and cough and that's that. But before I even speak of how well my experience was, I want to call out the nurse who had talked to me when I was in the room waiting. She was, personal, kind, understanding, and good listener. I hope she reads this, I'm so sorry I didn't catch your name. On to Ms Bianca, my nurse practioner. I don't know if I'll be able to properly verbalize how fantastic this woman is at her job. Normally when I head to the doctor, I wind up getting my regular asthma meds and then thats that really. That's not what happened today. I've had a series of injuries over the past few years and not only did she address the issues, she made it a point to take it a step further, I assume because she wouldn't want to miss something she should have caught when I was there. Very thorough in everything she did. I left with a handful of paperwork, that was all detailed and simple to read and know who I should be speaking to next. I also was given detailed pages of information for all ailmnets that were discussed. But besides how well she does her job, her bedside manner is 100% perfect without question. I'm currently in a situation where it will be some time before I can get back to the doctor regularly, and she made sure encourage me to come back (She doesn't have to ask me twice. Place is great.) no matter the circumstances. I felt like I was talking to someone I knew for much longer than an hour. She makes every effort to speak to you in a way that you'll understand, and feel comfortable with. In the end, most doctor's office are pretty garbage. This isn't one. Once again, I was seen by Ms Bianca NP (Not putting last name for privacy?). I'm sure all the doctors are great options but you cannot miss by going with Ms. Bianca. If you guys ever read this, thank you again and stay safe.

Be careful this place might tell you they take your insurance, but they say that even if they are…read moreout of network. Got a $300 bill for a well visit that I only saw the PA, not even an MD and I have a good insurance plan. Since it was out of network my insurance didn't cover it. Also the PA told me to get blood work done that day, so I went straight to the lab and was told I had to fast for 8hrs for that blood work. Should they know that? Definitely clueless

Horrible Medical Facility!!! Dismissive Disrespectful Staff on 2nd and 3rd floors…read more Made me wait over an hour past my appointment just to tell me I couldn't be seen by Dr. Pillip, but instead by a Nurse Practitioner.

Used to be a great Dr. Now you can't get anyone oh the phone, they take you forever to call back…read morewith results and when someone does contact you, they are in the Philippines. He also now has the nurse practitioner seeing most of the patients. Completely unacceptable. He seems more interested in making $$$$ with his weight loss clinic.