i've never ordered glasses online did not feel comfortable doing so. Was very happy to find the…read morestore in the mall. All the sales associates were very helpful. Offered advice and/or suggestions. I did wind up ordering two pair of sunglasses they were able to have my prescription added, and my glasses were shipped to me. A seamless process and very happy with my decision. Sidenote, I was able to use my flexible spending funds to purchase my glasses.

I like this location. I don't like the WP lists a local phone number that routes you to a call…read morecenter. When you ask to be connected to the store you're told they can email the store and someone will call you back. That's deceitful to list a local phone number and then dump me in a call center. Literally no one wants to talk to a call center. Terrible company practice.

Got one or more eyes? Think you have problems, or in need of a checkup? Visit Dr. Kenney!…read more I've been going to Sterling Optical for years, and Dr. Kenney has been my optometrist every visit. He's modest, just like his office (smallish, even at his previous location). I've moved around a lot, which meant I sometimes had to do without his care, but as of right now, he's my primary eye doctor again, and making sure I see clearly and that my eyes are free from pesky diseases. Dr. Kenney is friendly, easy to talk to, and knowledgeable, putting up with all the annoying (but probably routine) questions I pepper him with during my appointments. His attention to detail is comforting (he remembers the most random things) and a big reason I keep returning.

I was looking for an eye doctor in the area. I have seen two other doctors but were not happy with…read morethem. Dr. Kenney at Sterling in King of Prussia was friendly, knowledgeable, and had a great staff working with him in the office. Large selection of frames and VERY friendly environment. Highly recommended!

I have been to the LensCrafters location next to Macy's three times to purchase/repair eyeglasses…read more Each time, I have worked with different service staff and every one has been very helpful in selecting frames. Twice, they have repaired frames for me, first by Sarah and then by Roland. Both were able to repair my frames right then and there. They have an excellent selection of frames. And for Ray-Bans, which are my go-to brand, they have a wider selection than other retailers. I highly recommend Lenscrafters -- and the team working at this location.

Heiffa, correct me if I'm wrong! She did amazing work on adjusting my glasses to perfect fit!read more

If I could give Tierra a 1000 rating I would. She was very patient, from the time I called with…read morequestions until my experience there was over. Even Elijah was very helpful when Tierra had a question. I very much recommend this location.

Zaya was such an extreme help with assisting me in my glasses purchase. She led me through the eye…read moretest, and then to the doctor on the computer, and even helped me pick out a great looking pair of glasses that were perfect for me, in price and style! She was extremely knowledgeable about each step of the process. The level of patience she had as I asked a million questions was so appreciated. It was a no pressure sale too! I was just so impressed. I would highly recommend For Eyes based on customer service alone.

I could revisit the repeated problems with my eyeglass orders, but this latest issue with contact…read morelenses was the final straw. My insurance covers unlimited contact lens fittings. I had my eye exam and ordered glasses in December 2025. On January 30th 2026, after my insurance reset, I returned for contact lenses so I could handle both (glasses and contacts) close together. Even though I had just had an exam one month earlier, I was told I needed a separate exam specifically for contacts. Fine -- I paid the co-pay for it and got it done. After that appointment, I was given two trial sets of contacts to test. Because of scheduling constraints, I wasn't able to complete the trial period until April. When I finally did, neither option worked. So, only three months after that contact lens exam, I scheduled my next fitting appointment. On the day of the appointment, they called to tell me that too much time had passed and I would now need yet another full exam -- this time 100% out of pocket (100% out of pocket because I already had an annual exam on Jan 30th). That is absurd. If my insurance covers unlimited fittings, which it does, then being told I suddenly need to pay again after just three months is either a failure in policy transparency, a failure in staff training, or both. Either way, I am the one left paying for it. This location has consistently turned what should be a routine vision-care experience into a frustrating, expensive, and time consuming mess. At this point, I have no confidence in their competence, their communication, or their ability to handle even straightforward orders correctly. Target Optical in King of Prussia has lost my business. They've lost my children's business.

A customer oriented team of friendly, competent professionals will take care of your needs and…read moreadvise you with your best interest in mind. They are always helpful but never pushy.

Dr. Schultz is a wonderful doctor. His staff, however, is rude and disorganized. Over the course…read moreof 18 months, I waited 4 months for my contact order because "they forgot" both the order and the followup, was eight months overdue for a checkup and when I called to make an appointment, they hung up on me when I asked to leave Dr. Schultz a message. As a result, I have changed eye doctors. Dr. Schultz is knowledgeable and professional. His staff, however, is out of control.

The eye dr was great. That said, I don't think I'll ever…read moreorder contact lenses from there again. I ordered them more than 2 weeks ago. I called on Tuesday to find out where they were. "Oh, they were returned. No such address". It ends up my zip code was keyed in wrong by staff. No one even called to follow up. They put through the order again. I would think it's a given to fedex them when target made the mistake. If fedex isn't an option then ask if I want to come pick up samples. But here it is Friday at 5:15 and still no contact lenses. I usually order through 800 contacts. Since I was using insurance, I used target. Lesson learned.

I had a wonderful experience here with the female doctor. She did my exam and introduced me to…read moredaily contacts, which with my sensitive eyes I clearly needed. They have worked out fabulous so far with the 7 day trial she has supplied me with. I am looking forward to going back!

Great doctor! Great place! Great hours!!!! I totally recommend Dr. Hakki!!! Very thorough, really…read moretakes the time and explains everything that she is doing!

Dr. Hakki is the most hardworking and knowledgeable optometrist around. I would highly recommend…read moreher due to her expansive medical background, her incredibly warm and funny personality, and her personable office staff! 10/10!

I came here for my glasses nearly a year ago, and they were studious about reaching out via phone…read moreto ensure I received my glasses before they were forced to return them to the lab. Despite my leaving them there for so long, the manager, Gwen, made sure I got my glasses. Excellent follow-through, above and beyond.

I got new glaases here for quite a few years. the staff was always friendly and helpful. Last year…read moreI went to get my glasses and the girl behind the counter Spelled my name wrong so first they couldn't find them, Then I got a bunch of attitude because I was a white guy. I have never felt more unwelcome in my life.Especially somewhere for something I was paying for. This has never happened in this store before but the staff has changed. They finally found my glasses and threw them on the counter and said there You go, no fitting, no, thank you.No.Nothing.I will never return to this location again.And this whole staff should be replaced. If there were less than one star that's the rating that I would give this place.

My experience with the front desk employees was actually quite good, unlike what the other reviews…read moresay. Chanel, the representative who was assigned to me, helped me find glasses that could fit my budget within the limitations of my own prescription. (For example, I couldn't wear big lenses with such a thick prescription unless I got a thinner, more expensive glass.--not covered in the 2 pairs/$49 sale.) Those are the glasses that people are complaining about...prices somehow climbing into the $400 range even during a sale. So, if you know what your bottom line is, what you're willing to pay, and you get a patient person like Chanel willing to help you navigate the shelves of on-sale frames, you may actually be happy with what you get. I was able to figure out how to get 3 pairs of glasses (2 regular vision, 1 reading glasses) for $100. Nothing fancy, but useful. The only suggestion I have for the store is that customers should be told that the pair of demo glasses they finally settle on buying will actually be the same glasses that they plucked off the wall--there is no distinction between "demo" and "your glasses"--the demo glasses will become your glasses, even after dozens of customers have pawed through the frames and tried them on and day after day. New glasses frames don't come from the factory to be made into your glasses...they just use what they have on site, as pawed-through as they are. So, pick wisely--the glasses that look like they're in good shape. And pick Chanel if she's working that day. She is friendly, professional, and seems quite knowledgeable. (The doctor, Kathleen Nadler, DO, also seemed very professional and knowledgeable and answered all my questions.)

Extremely bad customer experience by staff and management, very unprofessional and cheap quality…read moreframes, and dirty frames I reviewed my experience of getting my first pair of glasses (TERRIBLE). 1 I received a pair of glasses that make me see double. I told them before I took the glasses home, but I was told I have to get used to them, but still I cannot see. When I called, the staff was rude to me, speaking to me rudely.