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    Optima Physical Therapy

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm
    Updated over 3 months ago

    Services - Optima Physical Therapy

    Physical therapy

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    6 years ago

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    Doctors of Physical Therapy

    Doctors of Physical Therapy

    3.0
    (2 reviews)
    0.6 mi

    I used the Doctors of Physical Therapy (DPT) location at 1235 S Center Rd in Burton, MI, from late…read moreFebruary until April 2018. My experience with them has not been good. This was my first experience with any physical therapy so I wasn't sure at first, but I just didn't feel I was progressing as much as I should have been. After those few weeks there, I left them and went to a new physical therapy facility, where I learned just how unhelpful DPT's work with me had been. I thought that was the end of my dealings with them. However, they recently (May 2019), sent me a bill stating I still owe them $443! I had not heard a word from them since I made what they said was my last copay payment in June 2018. By that time, I'd paid them a total of $570, which they told me covered all of my copayments and co-insurance. Since receiving this new bill, I've spent quite a bit of time on the phone with my insurance company and DPT's billing department at their main office in Illinois. They even wound up talking with each other while I was on the line. The final verdict is that the physical therapist I saw at DPT was not in my insurance's network until October 2018 - my last appt with her was 6 months before that in April 2018!! So what DPT had been telling me were copays were just their full prices, from what I understand. My insurance company told me they did not cover them, despite the fact that I was told by DPT the entire time I was their patient that my insurance was covering my visits - and even made to wait for appts "until further insurance authorizations" came through a couple of times. I feel completely lied to and swindled by this place. My advice: STAY AWAY!!! Go to a physical therapist who won't lie to get extra money out of you, while not correctly treating your problems. According to their billing department, I do owe this $443, it just "took them several months to figure it out." My options are to pay it or have it sent to collections...where it will show up against me on my credit report, which I've worked hard to bring up these past few years. Based on my experience with this company, I truly consider them to be cheats who take advantage of patients with little knowledge about physical therapy and billing with the insurance. This has been a very expensive lesson for me to learn to be less naive and trusting of what a medical facility says. From now on I'll know to double check with my insurance company every step of the way for any medical treatments.

    If I could leave a million stars for these folks I absolutely would! Every single employee at this…read morefacility is kind, compassionate and AMAZING at their work. I was convinced by another facility that only back surgery would help and after dry needling and therapy, I'm not even doing pain management injections. Miracle workers

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    Family Care Plus Physical Therapy & Wellness

    Family Care Plus Physical Therapy & Wellness

    5.0
    (1 review)
    0.8 mi

    My mom had a full reverse shoulder replacement and needed to go to physical therapy. We chose a big…read morename therapy clinic and she went for 5 weeks. During that time we didn't feel like we had the kind of care that we were looking for. She needed additional therapy and we chose Family Care Plus Therapy and Wellness, Sachin Desai. I worked with him in his marketing and also knew him as a member of the Burton Chamber of Commerce. He has always told me that he works one on one with each and every one of his patients. I really wanted my mom to have that kind of care. From the first day Sachin told her exactly what to expect and worked with her one on one. He is a very caring person and very thorough. He not only worked on her shoulder he worked with the whole person, reminding her to stand and get her bearings before she takes her first steps, (she has had one knee replacement and will need another in the future). He also would work on her hands, (she has really bad arthritis in them). He worked with her on all of her issues. He was very encouraging, he would say, "Dorothy, I think you can do a few more." She has really improved. I cannot say enough about the wonderful care that we got from Family Care Plus. My mother was very excited when she realized that she could wash under her left arm without using the sponge on the stick. It is the small things in life that we celebrate but this was a big improvement for her. She can now reach over her head without thinking about it. She has come so far. I would recommend Sachin and his staff to anyone who needs to have physical therapy. He is the best. He has a staff of two students but he did all of her therapy one on one. He is located on Center Rd. in Burton just south of Lippincott.

    From the owner: Family Care Plus Physical Therapy and Wellness is a Physical Therapist owned and operated facility…read more Sachin Desai, Physical Therapist, started his own independent practice in 2006 with a single goal of serving patients with his expertise in treating out-patient clients. He has been practicing physical therapy since 1988 and has a strong background in treating musculoskeletal disorders. He has been a McKenzie Method Certified therapist since 1998. Sachin is proficient in treating back and neck pain associated with disc herniation. He has developed a keen sense of differentiating pain associated with nerve root pinching and mechanical spinal pain. He has gained a significant understanding in treating orthopedic conditions. He devotes a significant amount of time for patient education and prevention. Sachin has been a hands-on practitioner all of his career and he continues to do so in his current practice. He treats each patient one-on-one.

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    Family Care Plus Physical Therapy and Wellness.

    Optima Physical Therapy - physicaltherapy - Updated June 2026

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