We've always appreciated the kind & responsive service that Dr. Kumar & his staff have provided…read moresince we started seeing him a few years ago. But lately, they seem to be more distracted by not even confirming that they received my email canceling my appointment this week. No return email even in my spam folder. The professional & attentive acknowledgement to small needs appears to have gone since my last appointment in July when some questions I had did not seem to be well-accommodated by Dr. Kumar. After I sent them this feedback, Dr. Kumar was very kind to address this issue by emailing me himself, explaining that they are trying to train and get back on track due to staff turnover. I appreciated his sincere apology for their recent lapses in their usual good service, and bec of the positive experience I've had with them in the past, I am willing to overlook this and continue giving them my business.

Don't let the dilapidated building and terrible décor put you off: I found Dr. Kumar to be very…read morenice, attentive, and knowledgeable. Although quite young, he seemed very competent and spent time with me chatting about my teeth and future options for straightening and whitening. He was in no hurry and listened to everything I had to say. Very refreshing to have a dentist/doc not rush you through so they can get to their next patient. Staff was also very nice. The building is really terrible... it looks abandoned, with the main door padlocked..... The office is very plain and boring... but the service and cleaning were very good. I very much appreciate the holistic approach, and will be going back. We need more holistic doctors and dentists, so I will support them as much as possible when I can. Dr. Kumar, please consider opening a branch office in Warrenton, so I don't have to make the 2-hour round trip!!!

I cannot recommend Dr. Marzban and her team highly enough! I've been a patient here for years, and…read moreevery single visit reminds me why they are the best in town. The entire staff is consistently welcoming, smiling, and incredibly accommodating. It truly feels like you are in trusted hands the moment you walk through the door. Whether you just need a routine cleaning or are looking for specialized cosmetic, neuromuscular, and holistic dental care, this is absolutely the place to be.

Dr. Marzban and her team are highly skilled practitioners in a wide range of areas. I went to her…read morepractice for mitigation of TMJ and sleep disorder issues and was wowed by the technology and know-how available in her office. Finally, Dr.Marzban and her team are sensitive to the needs and challenges of their patients as a key part of their treatment plan and recovery.

I've been going here for over a decade, even when it was still under another management that was…read morenot Dr. Le's. I've only gone here because of the great service that I've had during cleanings. Other than that service here has gotten really poor. The front staff is extremely rude to my family lately and snotty, except for Sandy she is always professional and nice. I gave up going here because the hours of service are crazy. The latest appointment you can get is 1pm on a weekday. Who can even get off work that early???? In all the years I've gone here, that is the latest appointment I've ever had was at 1pm. The weekend appointments are always filled up, and they only open one weekend in a month. They apparently don't care as much about their customers anymore. The Doctor comes and checks your teeth for a quick 5 minutes and that's about all the services they offer. Every time I come there's always a long wait as well, because they overbook too.

Staff can be extremely rude in person and on the phone, when you ask any questions…read more Careful reading other reviews as I noticed several 5 ratings just a few days after I put in a 1 . Almost like they are from employees or the business itself which is shady. Also every new one talks about staff which is why I decided to write this review to explain my 1 rating. A few weeks ago I took my daughter and son to Dr Le office, as we try to do twice a year. While there they mentioned my son had a cavity on his baby teeth and my daughter was "Good". A week later they called my wife and said my daughter had 5 cavities that needed to be taken care of immediately. When I heard this, I called my daughter to confirm what she heard, and we both remembered them saying she was "Good". So I called to asked a simple clarification about my daughters checkup and was continually talked to unprofessionally. They kept interrupting me and saying "that is what is in the file, sir", and when I kept saying that's not we heard the Dr say, they just dismissed it, and repeated the same thing over and over, to the point that as soon as I started to say something they interrupted me and said it again without even hearing me out. I asked them to please stop taking over me when I'm asking questions, and then they put me on speakerphone so the entire front office could hear because it was so difficult that I was just trying to get clarification. They never even once considered that the customer might actually be right, until after I explained what happened. After about a 2 minute explanation they offered a "free" follow up exam to resolve their mistake, but didn't even say sorry for the misunderstanding. They did not once even consider looking at it from the customer perspective, almost like they didn't even care or that spending 30 secs talking to a patient/customer was to much of an effort/annoyance for their busy day. When we came back for a follow up exam staff wouldn't even say hello or even a simple professional "Good Morning", nothing. After we signed in they wouldn't even acknowledge we were in the room. My, daughter said she was extremely uncomfortable and asked if we could leave, but I decided to stay and resolve the misunderstanding, which was not our fault from the beginning, as we where told everything was "Good" a few weeks ago. When my daughter went back to the room, the dentist politely asked if I wanted to attend, and the front office staff yelled, "He must go!!" Basically demanding unprofessionally again with out politely asking if I could attend to make sure everything was ok. The Dr was very nice during the appointment and assistants where great. BUT then we went back to the front office staff again.... the Dr assistant handed the paperwork to the front office they grabbed it and said, "Did you tell HIM!!!" without even looking in my direction, like this was all my fault. They then walked away and sat down without looking at me or saying anything, and started typing something, when I asked a question what's going on they said "Calculating how much you owe us", like I'm suppose to read their mind about what's going on. My daughter felt extremely uncomfortable again so I took her outside and then came back in to pay. When I went back in I was charged for 5 cavities even though the Dr clearly stated they were not actually cavities yet, which I think is actually insurance fraud, but whatever, I didn't want to argue anymore so I just paid. When I was done I said "Goodbye" and was not even acknowledged, replied to or even gestured again, which is extremely unprofessional and rude, now pretty much a standard. Is it really to much to ask for a business, at a minimum, to be professional, respectful and to show they actually care about their customers. I don't think that is asking for too much. Overall if someone would actually apologize and be polite then this would be a 4 or 5 dentist office. The only reason I'm planning on going back is because of the Dr. Le. HE IS GREAT!!!

Fantastic care! Dr. G. does not give you the upsell. She prioritizes your care. Does excellent…read morework with kindness and compassion. You will not be sorry! She is the best!

I highly recommend Dr. Rama Goswami as a fantastic dentist. I've seen many different dentists but…read moreshe is by far the best I've ever come across. I believe that holistic approaches are the best to take no matter what practice of medicine one chooses. Although she is not certified in holistic dentistry, she is very knowledgeable about how to make holistic decisions. If you aren't into that then she can cater to your needs. The thing that sold me the most about coming to see her was I had some exams that were done at Natural Horizons dentistry in Fairfax, VA and they quoted me about $1500 in dental work. They said I needed to replace amalgam fillings, fix a cavity, and get a new crown. I was skeptical about the recommendations so I came here to see Dr. Rama. She told me that all I needed was a cleaning in 6 months and I needed to floss better in a particular area in my mouth. I was floored that she was so honest about the work that I needed done even if it didn't make as much money off of me as she could have if she was deceitful. I will recommend this dentist to everyone I know who is looking for someone. My wife has been coming here for a few years while I was in the military and she has been very satisfied with the service.

Great experience at Optimum Dental! The office is clean, the staff is friendly and attentive, and…read morethe care was professional and efficient. Highly recommend to anyone looking for a great dental practice.

Dr. Chelsea Balderson is the best dentist I've ever had! I have received fantastic dental care for…read morealmost ten years with Optimum Dental and my teeth look and feel terrific. I've had cavities filled, my teeth grinding at night has been eliminated using a sleep guard, and I completed an Invisalign program that helped my teeth become perfectly straight without braces. Cleanings are very thorough and my teeth are always feeling great afterwards. Dr. Balderson and her team are extremely passionate about proper dental care and are pros. They are absolutely the best and I wholeheartedly recommend them.

5 stars for the wonderful women who took care of me here. All receptionists/admin I encountered,…read moresmiled and were very polite. They explained billing, top to bottom. Since I had another claim pending in my dental insurance, (wisdom teeth from a couple weeks prior), they also advised the 'possibility' of this (difference) of cost change. I understood it perfectly and was so glad they advised this info. Not many places will take the time to tell you about the "what if's". Some places don't even give you pricing until you're done with a procedure. Tom's made sure I knew exactly what was going on. Let me talk about Susana. She really touched my heart. Funny, sometimes, how God puts people in places. We had the best conversations while I was there. She's a good person with a big heart. Michelle, my endodontist, was amazing. She spoke in a calming voice where I felt like I was in a meditation class instead of an endodontist office! She was very sincere and calming. She spoke so gently while working, I honestly wasn't even tense while in the chair with her instruments buzzing around. Usually, I'm stiff as a board! **5 stars and 3 Cheers to these wonderful women of Dentistry. I cannot recommend them enough! Thank you for making what was to be a scary day, instead, one that left me with great memories!

The service is great, Dr. Tom is amazing. However his receptionist who do the billing is rude,…read morecondescending and belittles patients who may need extra time to pay bills. On 4/26/24 I was made to feel less than because I had to wait an additional week before paying the rest of my bill. Her comments were unprofessional and demeaning. If I had my way, she would not be customer facing with her better than everyone attitude. I hope Dr. Tom reads this because employees like her are why patients leave a business.

I started my journey with NFD a year and a half ago in a quest for better dental health. I had…read morebroken molars from grinding my teeth through COVID and my gums were beginning to show signs of age. Since then, my mouth has been completely transformed! And, now, I've begun the next leg of my journey with them to straighten my teeth that have been crowded my whole life. The dental staff, from the front desk to hygienists, to Dr Lauren herself are always friendly and welcoming with absolutely no judgement. They all put their patients first and make me feel like they are all there just for me I highly recommend NFD!

I was afraid of going to the dentist. Now I actually like it. Great place!!!! My family and I love…read moreNFD.

Alvorado has been our dental provider for years. They are professional, friendly and skilled in…read moremodern dental practices. Sadly they no longer take our insurance, but I highly recommend them for anyone looking for a provider.

Most time front desk experience isn't the best at many places but here, Karson was such a big help…read moreshe went above and beyond for me. She was kind and informative and definitely deserves a raise! Most of the staff is kind and patient. The office is clean and set up really nice!