What amazing customer service!!! While in the pool, enjoying my vacation, the lens fell out of my…read moreMaui Jim sunglasses. I couldn't imagine another twelve days of vacation without my Maui Jim's. I called Randy and he told me to bring the sunglasses over and he would take a look at them. I immediately went to the shop and within three minutes (maybe less) the sunglasses were better than new! Randy is the most genuine person and so kind. I can't say enough good things about this store and Randy. Kudos for being there to save my vacation......and my eyes!

wonderful boutique shop. I love the curated selection of lots of European eyewear. I couldn't…read moredecide but Randy did a great job helping me select a pair. I won't see a million other people with the same sunglasses!! Definitely wRoth checking out for your eyewear!

In 2023 I purchased a pair of glasses from Vanderbilt Optical for about $1,000. They started…read morelooking cloudy on the corners a few months past the warranty. I took them into the store and was told they were delaminating and V O was able to get me a new pair at n/c. In 6 months the new lenses started delaminating. I called V O and asked them to call the company that made them, Essilor, to see if they would replace the faulty product and was told that Essilor would not replace the faulty lenses. V. O. said that the company had had issues with some lamination combinations. BUYER BEWARE of lenses made by Essilor . i'M OUT $1,000 AND NO GLASSES.

Do not recommend. Glasses were ordered before the pandemic and took forever - had to call several…read moretimes. I didn't get a call when they were ready. They broke within a couple weeks. Went back, they replaced stem off a sample pair. I think they may easily break again. They cost nearly $900. Optician seemed inconvenienced. I have been wearing glasses for 40 years and never had such a distasteful experience

I wear rigid gas permeable contact lenses--which basically means I need very specific tools that…read moreapparently do not exist at your average pharmacy. While on vacation (of course), I forgot mine. Cue the mini meltdown. I tried CVS. I tried Walgreens. Nada. Just when I was starting to accept my blurry fate, I spotted Madison Eye Associates and figured, "Why not?" I walked in hoping for a miracle--and honestly, I got one. From the moment I stepped inside, the staff was incredibly friendly and welcoming. I could barely explain what I needed (shoutout to panic and obscure contact lens terminology), but they were on it. Somehow, they knew exactly what I was talking about and actually had what I needed! They quite literally saved the day--and my vision. If I lived nearby, this would 100% be my go-to eye care spot. And I'm clearly not the only one who thinks so--their amazing reviews speak for themselves. Huge thanks to the team at Madison Eye Associates for turning a stressful situation into a genuinely great experience. You all rock!

I broke my eye glass frame on a Monday. A couple of friends recommended Madison Eye Associates so…read moreI went in Tuesday morning to see if I could get a pair of new frames. They did not have a pair of frames that would fit my lens. After asking a couple of questions - when the last time was that I had my eyes checked, were the lens in my existing glasses the current prescription, etc.--they agreed that they could read the prescription off my existing lens and make up a new set of glasses. I agreed and they said that they'd have my new glasses ready early the next week. They called two days later and said that my new glasses were ready; I picked them up Friday -- what a quick turnaround! Nice that they accepted walk-ins. Very friendly and efficient staff. My new eyeglasses are excellent. I highly recommend Madison Eye Associates.

I recently got my eyes checked and got glasses and the Dr. Was very nice and sweet but when I got…read moreto the lady where I choose my glasses and order them she was very rude and serious and ruined the experience of getting new glasses.

Dr Sagona's initial report from my first visit on September 5, 2023 shows no injury of conjunctiva…read moreor cornel abrasions. Dr Sagona's report from September 26, 2023 does not have a report like the others I received, it has hand written notes which state " I can feel right lens on cornea after two hours get blurry, thinks it's touching the cornea  . Hit two hours." There is also hand written note on the bottom to "re-order O D only with the prescription."Keep both lenses in office. Patient left wearing own scleral lenses ". Dr.Sagona failed  to mention what day I picked those Sinergy scleral lenses up from Samantha and that I was instructed to wear them in to my appointment so she can see how the scleral lenses are in my eyes , which made sense. She also forgot to document that I told her I wore them for 4 1/2 hours two days previously to our scheduled appointment on a certain date and my eyes became very irritated, and that is why I knew I could only wear them for about 2 1/2 hours for the appointment on certain date. On October 3, 2023 report is injury of conjunctiva and corneal abrasion and on October 10, 2023 it is documented again for conjunctival hyperemia right eye in October 3, 2023 notes. Documented on October 12, 2023 and October 13, 2023 notes show my eyes progressively worsen.  I keep meticulous notes of dates, times and what transpired during our interactions.   Any person can read these notes and see it was caused by the scleral lens fitting, causing major irritation in both of my eyes.  You have not spoken to me since you referred me to Dr. Ginsberg nor did anyone or yourself from your office call to see how I was doing while under your care, you're basing it on Dr Ginsberg's diagnosis of a new CPAP with a question mark ?  That is my fault because when he asked me "do you use a CPAP machine, I responded yes, I just got a new one". I should have been more specific and told him I just got a new replacement for my old CPAP machine which was eight years old and is documented with the 911 World Trade Center health program First Responders under the James Zadroga Act of 2010 but I did not think we were looking for causes of my eye problem , I thought we knew. Sam, your husband and co owner who is not an optometrist or ophthalmologist has been talking to me and responding to e mails in regards and I appreciate it because at least someone is.  I acknowledge that my situation is unique, but I believe I should have been informed during my initial visit that I would be better served by another Doctor who could prescribe the same lenses that have previously worked for me. With that said, I believe that the abrasions were a result of the ill-fitting lenses, which left me unable to perform daily tasks for over four weeks. I couldn't drive, buy groceries, or even keep the lights on in my home. I supplied you with my last scleral lens prescription but was not advised until after the examination was complete that you were not able to prescribe Essilor scleral lens to me. IF YOU NEED CONTACT LENSES PLEASE DO NOT GO HERE !!! I know they will not care to respond because of the HIPAA catch all which works in their favor !

Dr. Edward's and her staff at the Best!!! Dr. Edward's caught me having a stroke in my right eye…read moreand had me get to the emergency room immediately, and get checked out so I was not having a brain stroke. I trust her 100% with my eyes. !! Thank you.

made an appointment for an examination and it's was fine, everyone was nice and helpful. I had…read moresunglasses ordered. I had my own frame no problem. I was hoping they would be done in time for my trip to Michigan and let them know I was flying out Monday the 22nd. I phoned the office on Wednesday the 17th. I then inquired to see if they by chance would be done in time for my vacation, the receptionist was kind and said I will find out and let you know. She called me right back and left a message they would be there that day or the next day. GREAT I thought. I worked on Thursday. I didn't realize that the office was closed on Friday and nor was anything mentioned as it would have been pertinent to picking them up Before Friday. I was so upset when I arrived and found them closed. $702.00 and I have no classes! I called and they gave me the manager, Chris from the Fort Meyers office, he was very combative, rude and an awful person to talk to. I asked to have someone to meet me there to get me the glasses. He said I am in Fort Meyers and we will not. I asked how come the office won't have simply mentioned to me be here before Friday because we are closed on Fridays. Chris keep talking over me and telling me he could mail the glasses to me, being mean and not thoughtful at all. Like mailing they to me would help my situation, it was just awful, I work retail and I have never said such rotten things to a customer. I will have nothing to do with this company do yourself a favor and go somewhere else.

The whole team is fantastic. Friendly and knowledgeable and fun!…read more They have amazing selection of the coolest frames and they match them perfectly to your shape. Dr Kelly is the best! She really focus on you and takes her time with you and don't rush. You feel like you are part of family as soon you walk in and everyone greats you with the smile

We love going to Dr. Andersen for our eye exam. Everyone at the office makes us feel we're part of…read moretheir family. What I like about this care center is its cleanliness. I've been to other doctors with filthy equipment. Made me think twice before placing my face next to them. The machines at Dr. Andersen are clean and are wiped clean before and after every test. Also the wait time is non existent as they don't overbook. They also have a decent selection of eyewear though I didn't find the sunglasses I wanted from their selection. Nice to find an optometrist who we can trust in the Naples area. Btw, picture was taken from another website. That's the whole team at Dr. Anderson's office.

I cancelled my Lasik surgery based on the poor customer service and my friend had even gone there…read more I gave them an extra star because I thought it was nice that they came out to let me know they were running late for my consult. I told the tech that I would be flying the week after my surgery and she said that was fine and we set up all my appointments. I told a couple of my friends and they said that I can't fly that soon after so I called Frantz and the woman who answered also said I can't fly that soon. She said someone would call me back to schedule my surgery. I did not receive a call back so I called over the weekend and left a message letting them know no one had called me back. Someone did call on Monday morning but I missed their call. I quickly called back and the person who called was unavailable and would call me back. I did not get a call back. I called and cancelled and told the woman all the issues I had and how I didn't feel comfortable having surgery at a facility that doesn't return your calls and that gives incorrect information and she said "Ok, we will cancel everything. Call back if you change your mind." HA! I don't think so.

Cataracts ssurgery - I will not go there again. i tried several times to cancel and they keep…read morehounding me and no way to get them to send me a note/email saying I canceled. Most importantly - I felt like I was pressured into getting the 10,000 surgery for vision correction. It felt more like I was dealing with a used car sales person than a doctor. A very high end place I will say that much but I guess someone has to pay for it

At first I thought the shop only sold glasses. Then I was told they had a doctor for examinations…read moreetc I was pleasantly surprised at how thorough the examination was and how personable Dr Guda was. He even used my own iPhone to take pictures of my eyes thru his equipment & show me what he was talking about. I would highly recommend Dr Guda.

I hate checking my eyes and finally found an optometrist in Naples where I travel for work a couple…read moreof times a month. Dr Guda made me feel comfortable and at ease. Got new contact lenses and he went over each step with me. He made some recommendations for glasses as well just in case I want to alternate. I found a really cool pair at a reasonable price right in his office. Couldn't make up my mind which ones as I was torn between 3 pairs.

D.r Gresham and Staff are all awesome! Very professional & A+ care. I have been a patient for…read moreseveral years and highly recommend Bonita Vision for all your vision needs.

I went to see Dr. Gresham today as a new patient and can only say positive things about this doctor…read moreand his practice. I went in with a specific eye issue I am experiencing and after spending 25 minutes with me, he stopped the eye examination and very politely informed me that he could not treat me for the issue I had and did not want to continue on with the exam and waste my time (which was after going through some eye tests and determining what my exact problem was). He was also beyond generous to not charge my insurance for the appointment, even though I took up his very valuable time. He even referred me to a specialist that can properly treat / monitor my condition. I have had bad experiences in the past with doctors, dentists, etc that "treat" you for something just so they can get paid. It is very rare to find someone in this field that you can trust, that is truly honest and looking out for your best interests and Dr. Gresham definitely has these qualities. You can tell he cares about his patients and their well-being and that is personally all I can ever ask for in a doctor. Although he couldn't help me today with my issue, I will not only be back for my annual eye exams but referring family members / friends as well.

Well, I have been a patient here since I needed my first pair of glasses during the Reagan…read moreadministration! So, everyone here is like family and I couldn't think of going anywhere else to keep my sight in check. They're always friendly, efficient, with great products, the latest equipment and research. Plenty of space in the waiting area and you can rest assured you will be cared for like you would at mom's house.

Vision Shmision..Wah.. ehh?…read more If I had a choice being deaf or blind ill take being deaf. ehh. My buddy came in for an eye exam. He arrived 15 minutes early they were efficient and we were in and out in half and hour. This eye group has 4 doctors. They have newer equipment for the eye test and people seemed happy. Fairly nice waiting room furniture comfy chairs plenty out front. Parking is close by up front. The office is willing to bill your insurance as a courtesey plus they are aware that after a eye test they offer the funky sunshield, after you get dialated so you don't get blinded when you get on the road. Since I'm an old fart now m1y eyes are starting to improve and they have been stabile for the last 7 years. yeah!