There iare many choices for cell phone service in Greenville, NC but not many good choices…read more Optimum on 10the Street in Greenville, NC. is among the best choices. Upon losing my cell phone I tried unsuccessfully to get help from the 1-800 number with NO RESULTS !!!Finally I suspended service on the number I lost and was resdy to try AT&T. I happend to go by and see the sign at OPTIMUM on 10th Street in Greenville NC and went in. WHAT A DIIFFERENCE!! I was greeted and fully explained my options by Tisha Peele. Instead of giving up she assisted me with a new phone and my trust was restored! What a knowledgeable and trustworthy person, kind and considerate. All of the other reps were acing her questions and getting guidence on how to do things. Please thank Tisha for me and let her know she saved a customer!

there customer support is pitiful. the whole time they are not answering your question they are…read moretrying to sell you a phone plan.

What a joke. They lead you to believe you have a 2 year price lock then after a year start charging…read moreyou more, but guess what them sneaky jerks have in their contract, you guessed it a statement that says DISH has the right to change your prices and package at any time they want. I wanted a specific package for my child who loves My Little Pony and was told I would be receiving it. I did but only for 2 months then they moved it to another package how convenient especially when I made it crystal clear that's the only reason I wanted the package in the first place. Now lets get into their high speed internet what a joke try molasses speed internet. I can barely go onto facebook or anything because of how slow it is. Oh you want to watch some of your favorite shows online try again you CANT because of how slow it runs even when you haven't used any of your data. They take advantage of people and lead them to believe one thing while their "contract" they have you sign says another. When you express your concerns over the contract they reassure(LIE) and make you believe all is well and nothing like that happens. Such a joke I will NEVER in my life use DISH again. Century link was WAY better as well as Comcast. I would choose ANYTHING over these thieves that call themselves DISH.

The worst phone company , I have ever seen... Have hadca phone line on the ground running around…read more250 yards not feet... Have called over 20 times... Since MAY OF 2021 to get this resolved... With no Help.. Harry Sheehan won't Answer at 252 515 2879 and Joey Stephenson will not return phone calls. 910 658 6771.. Have spoken to him a couple times before, now I get no replies back... Can't get calls coming in .. Can't mow ditch cause of wire... Have had to stop state from mowing where they won't cut the wire..Century link ..sucks ASS

This is without a doubt the worst ISP i have ever received service from. I'm legitimately upset…read morethat they are legally allowed to continue doing business in Greenville, NC given the quality of service they provide. my internet (not even the base package; we took one of their "better" "fiber" packages) went out 4-5 times every single day, making it hard for me to work from home and impossible for me to play video games online. i'm talking complete outages, and almost constantly - usually once in the morning at 9, once around 1, and then multiple times between 5:30 and 9. DO NOT BUY THIS SERVICE IF YOU INTEND TO WORK FROM HOME OR DO ANYTHING YOUR YOUR CONNECTION ASIDE FROM BASIC ONLINE BROWSING. horrible company

I'll revise my previous review as it was written in anger. The below better summarizes my early…read morewordy response. Suddenlink internet is the best high-speed (using high-speed liberally) internet option for those rural New Bern residents serviced with cable. It is not very good.

I switched to Metronet. What a relief. I can bring my own router and have not had any issues! But…read morewant to share the next conflict with Suddenlink: canceling. They are NOT KIND to cancellers, kept me on the phone for over an hour just to frustrate, annoy and upsell. "Do you want a discount? Would you like to try our phone service? Please hold...sorry for the hold, I can give you even better discount... oh, did I mention our phone service... we've had you so long and would hate to lose you...are you sure"... this went on and on. They kept me on hold for 10-15 minutes at a time. I finally flipped my lid and told them to cancel everything and I don't want to hear the upsells. So they not only provide horrible service but they are a PAIN IN THE ##$ to cancel. If you like having a headache, give them your business.

Worst Customer Service I've ever had in my life! The representatives are not helpful and very…read morerude... I made a big mistake getting service with them:-/

Pricing lured me to direct. After the first rain day I knew I made a mistake. For the last year…read morewe lost service if someone splashed in the pool. Direct told us we could watch prerecorded shows when it rained. Just an FYI if you think your recording something on a cloudy day, all your actually recording is static. If you complain about escalating costs they tell you to delete services Their customer service people are in desperate need of customer service training We are switching back to a different supplier. No cable services are great but direct alone or with ATT is the worst

I have been without service for over a month now. So you…read moredecide if you're willing to do that before saying yes to Riverstreet. Plus, I have to keep calling them for updates because they're too busy to give me a curtisosy call. J. Scott

From the owner: Local touch, global reach…read more TriCounty Broadband offers the latest in telecommunications services to residents of Beaufort, Hyde, and Washington counties. We are proud to offer exceptional options in these rural regions of eastern North Carolina.For both home and business, TriCounty Telecom has the technology solutions you're looking for: Digital cable TV and broadband internet service, local and long-distance telephone service, web page design, web hosting, over 60 years ago, when other telephone companies said, "no," TriCounty said, "yes." Since then, we have continued to expand our range of offerings to the communities we serve. We're a local telecommunications company where customer service still comes first. We've got a local touch with a global reach. Working with TriCounty offers you global resources with the assurance of hometown reliability. Call TriCounty Telecom today, or visit us online, to find out more about what we can do for you!

Spectrum... a masterclass in terrible customer service. Staff won't help walk-ins, only…read more"appointments," and instead of explaining anything, they send you to another location. Ask why, and suddenly you're the problem. No wonder people are dropping them--especially when they hand out the same busted gear someone else just returned.

I feel they don't tell you everything you need to know when disconnecting from their service. Then…read morewhen you disconnect anytime during your service month. They still charge you the whole month. Called them to get told, when you disconnected the other agent should have told you. I'll watch DVD before I go back to them.

Stay away. I thought Suddenlink was bad and wanted to switch over. It took CenturyLink 6 weeks…read moreand rescheduling 3 times before I got service. Next day I tested my link because web pages were failing to load. ; whenever I pinged any website the latency was 1000 to 1500ms. When I called tech support, Some lady in India with a fake American name called Audry, said after testing the connection from their end, told me nothing is wrong with my everything is fine. When I requested a tech support person, they scheduled on to come 6 days later. When I said I just got my service yesterday and couldn't test while the tech was here. She told me that is my fault. After a 2nd call and another tech told me the same thing, 6 days for service. I canceled Centurylink. I make a living working from home, I need better service than having to wait for 6 days. For now I am sticking with SuddenLink despite the connections timing out once or twice a day it is still a good internet connection and their customer services give a damn.

This is a terrible wifi company. I have had them reschedule or just not show up to their scheduled…read moreappointments 4 times now within a week. I called the company and the guy laughed at me. So unprofessional. DO NOT USE!!!