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    Optimum Tyler-Troup

    3.0 (2 reviews)
    Open 10:00 am - 8:00 pm

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    Optimum

    Optimum

    1.2
    (341 reviews)

    No closed captioning on PBS. NO back button. Impossible…read moreto go back to the last channel. No pause button. Outrageously priced just to get standard network channels with no movie channels. BOOOOOOOOOOOOOOOO. The worst TV cable provider in the entire country.

    We had Optimum for 40 years. We use to have have the bundle but that had gotten so unaffordable for…read moremy household that we went to internet only. We had 300 mb that also had gotten unaffordable After deciding to leave optimum after numerous calls regarding our bill going up to $82 I felt that we were not very valuable. I have a recorded call asking to have it disconnected on Feb 2 and wanting to know if they can send me a label to return the equipment and was told no they didn't do that and that "I would have to figure it out " after numerous times I told him that it was an hour drive one way to take it and I couldn't do that he kept telling me that I had to figure it out. Then I get an email stating "We're sorry to lose you as an Optimum customer. Your service and billing will ‌end‌ ‌on 02/28/2026. Your final bill will be created on 03/08/2026. Our records show you have Optimum-provided equipment. The below must be returned before 03/08/2026 to avoid unreturned equipment fees on your final bill. The guy I talked to said i only had 7 days. This was also in my email after I drove an hour one way to return the equipment You can return your equipment to any Optimum Store or ship it back using a pre-paid shipping label at no cost to you. Allow at least 5-7 days for equipment to be removed from your account. If you have any questions regarding your unreturned equipment, feel free to chat with us. Once you receive your final bill, you can use Quick Pay to make a fast, secure payment without signing in to your Optimum account. Please keep us in mind for your future connectivity needs. Hope to see you back soon. Not only was the customer service horrible but my internet was slow. Don't be scammed by these people because it doesn't matter how long you have been with them, your NOT a valued customer.

    Optimum Tyler-Troup - mobilephones - Updated July 2026

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