My friend was admitted to Iliff for rehabilitation after developing cellulitus on his foot and…read moreneeding physical therapy to help him walk again. I visited him three to four times a week, and each time, I found him almost unresponsive, I could not wake him up, which was extremely unusual for him. The wound care he received was the exact opposite of what his doctor had instructed, which was alarming. Additionally, despite his inability to walk, the staff's approach was disturbingly passive. When I asked about his physical therapy, a nurse told me, "If he doesn't want to walk, we won't force him." Rehabilitation is about encouragement and support, not neglect. One particularly troubling incident occurred when my friend repeatedly pressed his call button for help, but no one responded. He then called the nursing station, but still, no one answered. In desperation, he called me, and I had to physically go to Iliff to inform the staff that he needed assistance. This level of neglect was unacceptable. Concerned for his well-being, I immediately contacted his family and urged them to get him out of that facility before it was too late. Meaning, I told his family he might die there, in my opinion if they did not get him out. Thankfully, the family listened to me and they moved him out. He is now receiving proper care at home--he is no longer overmedicated (again my opinion), his wound is being treated according to his doctor's orders, and he is making significant progress with physical therapy. If I could give zero stars, I would. Quality care should never be optional, and basic responsiveness, proper medical treatment, and patient support should be the standard--not the exception. This was not a safe environment.

HORRIBLE living conditions, HORRIBLE meals, HORRIBLE communication, HORRIBLE effort ... I am NOT…read moreexaggerating. After visiting an Aunt here, I told my children to seriously just pull the plug on me ... DO NOT allow me to be placed here or ANY place like here. I can go on but I'm going to just keep praying for ALL who have no choice/no voice in their care.

My mom has been at The Willow at The Boulevard Post Acute for almost two months following hip…read moresurgery. I was extremely anxious about placing her in a rehabilitation facility, especially because she has dementia and does not handle change well. From the very beginning, this facility has gone above and beyond my expectations. Aaron Rebuck was incredibly welcoming and kind when helping get my mom settled into her room. His calm demeanor immediately put me at ease during our first meeting. Our initial interactions with the nursing staff, Thea and Rose, were equally reassuring--they were compassionate, patient, and so gentle with my mom. At that moment, I knew she was going to be in good hands. The dining staff has been wonderful, ensuring my mom receives a well-balanced and nutritious menu. She has actually gained weight during her stay at The Boulevard, which speaks volumes about the care she is receiving. Physical and occupational therapy also went very well and contributed positively to her recovery. The doctors and nursing staff have been terrific throughout her stay. Tigist, the CNA, is truly a huge asset to The Boulevard team. She has provided exceptional care for my mom and is consistently kind, attentive, and compassionate--not just to my mom, but to all the residents. Milly is another outstanding team member; she is responsible, attentive, and wonderful with my mom. When my mom returns to her memory care facility, I will truly miss the staff at The Boulevard (Willow). We would absolutely return here if she ever needs rehabilitation care again. I highly recommend The Boulevard Post Acute for anyone in need of quality rehabilitation services.

This place cannot get its act together. No one greeted my mother for hours and hours after she…read moremoved in and in the three weeks she was there I never filled out needed paperwork because they couldn't figure out how to get it to me through their electronic system. They didn't seem to care. They continue to send me things to the address of the assisted living center my mom moved OUT of to go to the Boulevard and they had my husband down as primary caretaker even though he was in Seattle at the time and she was MY mother. I kept getting calls about discharge even though I made it clear Mom was there for long term care. Communication was non-existent! My mother unexpectedly died after 3 weeks there. Kind of makes you wonder if the medical care was as poor as the administration.

We have used their services to care for my grandmother. I can't thank them enough since we weren't…read moreable to be with her daily. She has since passed, but I want to thank you for all that you do. I recommend their services to anyone.

Just a quick note to thank all the wonderful and caring people at Fairfax Home Healthcare.. They…read morehave been such a great agency to work with.. Having worked with other local agencies in the past, I can tell you they are head and shoulders above the rest.. There really is no comparison, I'm so glad I found them. The caregivers are always very professional and quite knowledgeable and always punctual and eager to be of assistance.. The office staff are always very polite, friendly and helpful and have never once disappointed.. I have complete trust and faith they will come through for me time and time again as always during a very difficult time in my life.. I don't take the time to write very many reviews, you have to be either really bad or exceptionally good for me to take the time to write a review.. They have been so great to work with I definitely felt like they need to be recognized here.. I would highly recommend them to anyone in need of home healthcare services, clearly they are the best of the best.. Keep up the good work.

What a spectacular community. I read the previous review and my experience has been totally…read moredifferent. The sales team is absolutely exceptional. The property is magnificent. I have had a couple of meals there as a guest and the food is excellent. The Mather organization has a committment to aging well that I have never before seen in a retirement/"continue well" community.

Wow, impressive property that just opened but there is no sales team available. The place outside…read moreis beautiful as is the external property but I guess the place is so popular they do not need a sales team to sell. Oh well... so much for me spending money here to buy a place.

Our mom was at the Electric Ave facility…read more We choose Tyson Woods after being told out Mom needed to be placed in a nursing home where she could be watched more closely than her present assisted living. We love this facility. It is an assisted living in a "home" setting with a total of 8 residence. It was a very clean family atmosphere. Our mom was closely watched over and cared for by the most professional ,dedicated and loving staff. We are very grateful for the loving care given to our Mom. Thank you to all the staff for your dedication!

My mom has been at Tyson's Woods for the past 7 months. I can't say enough about how wonderful the…read morestaff is. They are professional and compassionate. The home is beau tiful and the food always smells delicious. The small environment is perfect.

When my fiance came home from the hospital with several wounds still draining, IV nutrition, etc.,…read morewe were overwhelmed, and we needed help right away. While other agencies never even called me back, Nursing Referral Service found two nurses who were available almost immediately and who were incredibly caring, kind, thoughtful, responsive, and talented. Our case was not simple but both of them made us feel like the only clients they had. The same is true of the staff at the agency, who came to feel like friends. I cannot recommend this service enough!

Top notch caregiver provider and responsive team managing the intake calls. I dealt with Bathsheba,…read moreVincene, and Tyras when placing calls for assistance and research. They were informative and extremely understanding about the pressures I was experiencing in obtaining care for my 85 year old mother. Our caregiver Fatima was all I could ask for in a compassionate, watchful, and proactive nursing professional. The Ally electronic payment system was a relief from check writing and IRS 1099 tax reporting paperwork plus they were able to submit invoices to my LTC policy claim. If you need a one stop shop for trusted nursing care, look no further, you've got the best with this team. They were recommended to me and I highly recommend them again.

DISCLAIMER: My apologies in advance for this lengthy review. I wanted to document the horrible…read morecustomer service my wife and I experienced from the INOVA FAIRFAX HOSPITAL NICU during a 3.5 month span. The best part of this review is that my wife and I gave birth to a healthy baby girl. Due to her being a preemie, she stayed in the hospital for an extended period where we experienced first hand the broken healthcare system and instances of malpractice within the NICU. Regarding the care of our daughter, it was a frustrating experience from the beginning! There was a great communication barrier between us and the hospital staff, to include front desk personnel, nurses, doctors, supervisors and upper level hospital management. To make a long story short, this hospital failed us, often picking and choosing what protocols they should follow, and not providing key information to us that they promised to deliver. In our initial complaint, we spoke to the supervisor to explain the discrepancy in communication, and all they could do is apologize, and attempted to justify the behavior of their staff. There is also a disparity in the amount of minority (African American) nurses at the unit. The few black nurses that provided care for our daughter expressed concerns with how the unit was being handled. Specifically, one of our daughter's nurses explained her reasoning to transition from full-time to part-time due to her inability to do what she studied and practiced for years regarding taking care of babies. Instead, she explained that at INOVA Fairfax, the nurses are simply tasked with following the doctor's orders even if it is contrary to what the child needs. Although the nurses are the primary care-givers for the children, their feedback is not really valued and that presents a major disservice to the families. In addition, we noticed a big disservice that the nurses were providing. Many nurses were on their phones, reading books and having leisure conversations outside of the infants rooms while alerts were going off that required immediate attention for their assigned babies. There was also a clear incompetence displayed by the night-time staff and nurses compared to the dayshift. Calling at night-time for updates was a nuisance due to the ignorant staff saying that they did not know the answers to basic questions. We would often be advised to just check with the day shift. Doctors and nurses alike agreed that the night-time staff doesn't really know anything and verified that the care at night is often not up to par! Therefore, the night-time staff doesn't really do anything to advance the child. There is also a disparity in the amount of minority (African-American) nurses at the unit. The few black nurses that provided care for our daughter expressed concerns with how the unit was being handled. Specifically, one of our daughter's nurses explained her reasoning to transition from full-time to part-time due to her inability to do what she studied and practiced for years regarding taking care of babies. Instead, she explained that at INOVA Fairfax, the nurses are simply tasked with following the doctor's orders even if it is contrary to what the child needs. Although the nurses are the primary care-givers for the children, their feedback is not really valued and that presents a major disservice to the families. As it relates to the doctors, it was frustrating due to the many doctors we would see on a week to week basis, all had differing opinions regarding our daughter's care. In most instances, it seemed as if no action was their best course of action instituted. As a result, every milestone that our daughter accomplished was initiated by us. With such a slow trajectory regarding our daughter's care, it inspired us to look into how her development could be expedited to get her home as quickly and safely as possible. Every suggestion that we made was implemented, and our daughter never had to go backwards. That presents a major quandary on behalf of the hospital because the doctor's get paid to make the decisions. Consequently, in this case, we were proposing all the decisions, and they would just say, "ok, then, let's try it." There is plenty more that transpired, but due to limitations I cannot share. However, if you are a minority and are having a baby, you may want to reconsider contrary to INOVA Fairfax.

Sam is awesome! He is my physical therapist for my spinal cord injuries. He challenges his patients…read moreand goes above and beyond to help them see heir potential when they don't! I am grateful for having him on my road to recovery as other people in the industry are not up to his caliber. I will continue to recommend him to anyone that is in need of a top notch physical therapist in the area. Thank you for your time and have a fantastic day!

BEWARE!!!! From the outside, this place looks nice but safety seems to be their last concern. I…read moregot a call in the middle of the night saying that my mother fell backwards on a wheelchair. I don't believe their story. I had many questions for them and they refused to answer. Who was watching the patients?? They really gave me a hard time wanting more money. My mother can walk and doesn't need a wheel chair. Do yourself;f a favor and go to another facility, there are plenty around here.

From the owner: Sunrise Senior Living provides older adults personalized care and services in an environment…read morecelebrating longer, healthier, happier lives. We offer independent living, assisted living, memory care, skilled nursing, and hospice coordination. From passion and respect to celebrating individuality and nurturing the spirit, every Sunrise team member lives by our core values and principles of service. And we're always reaching higher--constantly learning, improving, and striving to provide our residents with a personalized lifestyle and the best possible senior care.

My husband and I recently had a family member who required immediate care. We called Elder Options…read moreSenior Care late on a Friday night expecting to just leave a voicemail. Instead, we were put in direct contact with the owner Josie that night. She could not have been more supportive and compassionate with us when we explained what we needed. She immediately sprang into action and came up with a care plan for us that enabled us to keep our family member at home. The quality of care that was provided was top notch and I cannot recommend it enough. I gave them 5 stars, as the top rating on this site but I would gladly give them 10. If you want to get top notch quality care for your loved one, please contact Josie and be assured that you are getting them the best care available.

I was put in touch with Josie by a social worker in a nursing home in Woodbridge Va. with regards…read moreas to caring for my mother. I can't express enough the overall care and compassion Josie had for my mother and I when we met. She was so incredibly helpful in getting everything set up for mom's home care. Her amazing staff of nurses are absolute angels in my opinion. They were so kind and gentle in caring for my mother, Especially Sally. Josie was so easy to reach and when I had a last minute change in nursing needs for mom, She and her staff made it happen seamlessly and immediately. If you ever find yourself in need for in home care, and if I ever require it again, Josie will definitely be my absolute first call. I believe there are some people in this world that are the best at what they do and Josie and her staff are exactly that!

We've been through different home healthcare providers/agencies, so I can compare and, with…read moreconfidence, say that Grace Home Healthcare (Grace HHC) is a great company that's dedicated to connecting patients and family with professional personal care aids (PCA). On occasions when we need a new or temporary PCAs, Grace HHC went extra miles to find and provide us with people who meet my mother's and our family's needs and values. This is a critical element for good healthcare providers. My mother's been with Grace HHC since its opening. Prior to her connection with the company, she has developed Alzheimer's disease and other symptoms, which many people develop as we age. Grace HHC has been finding good senior daycares, worked with her insurance company to provide the right service and hours, and various things to help improve my mom's conditions and provide all her needs, including medical and personal hygiene products. Very pleasant staff at Grace HHC works closely with the family, communicating on a daily bases, as needed. They can do that because Grace HHC is well-staffed with professional nurses and administrators that care about their patients/clients. I highly recommend Grace HHC for anyone and everyone that need special care.

Grace Home Health care provides excellent services. Every time a PCA comes to evaluate and provide…read moretheir services, they are responsible to check all of my mother's vitals, and ensures my mother makes it to her regular doctor checkups. They also provide great cleaning and meals. I would highly recommend Grace Home Health care.