Best waxing experience ever! My first time trying sugar wax and it was wonderful. I will never go…read moreback. They offer traditional waxing as well.

From the owner: Here at Hello Sugar, we are the leading Brazilian Wax & Sugaring salon in Chattanooga! Our staff…read moregoes through a rigorous Hello Sugar wax & sugar training program and monthly continued education to ensure we are the very best at Brazilian and full body waxing and sugaring. Our expectation is that our clients feel comfortable and have an experience that is second to none!

I have been a loyal client at Honey Bunny for over three years, consistently scheduling waxing…read moreappointments every five weeks. Over that time, I have spent between $2,250 and $2,475 on services. Unfortunately, a recent experience has made it clear that continued loyalty holds little value at this business. Due to an unforeseen work emergency, I was unable to make a 5:30 PM appointment. I am fully aware of their cancellation policy, but I had no control over the situation and made an effort to communicate and reschedule. Despite this, I was charged a 35% cancellation fee, which came to $18.25. What made this more frustrating is the fact that the same technician had other availability that day, and the time could have easily been rebooked with another client. Rather than choosing to work with a dependable and long-standing customer, the business chose to enforce a fee without consideration of the context. Ironically, that small fee turned out to be a turning point. I have since switched to sugar waxing, and the improvement in service is undeniable. No more burns from wax that's too hot, no skin trauma from wax that's too cold, and absolutely no redness or irritation. The difference in quality and care speaks for itself. It's also important to note that over the course of three years, I experienced significant turnover among estheticians, making it difficult to maintain consistent quality and rapport. While policies are important, so is discretion -- and in this case, the lack of flexibility cost them far more than the $18 they collected. They may have followed their policy, but in doing so, they made it clear that customer loyalty is not a priority. A small fee was gained, but a loyal client -- and future revenue -- was lost.

After careful consideration, improvements: the expectation to complete new person information while…read moredriving to the business and the attitude received when you state that fact. (B) As a first time customer, receiving option 1 or 2, however not mentioned by current staff ( attitudes) (3) acquire the service requested/not modified by "the specialist" " because they think", instead of performing, utilizing her own method instead of proper technique, only to return home using OTC wax to complete a service you already paid for. (4) Poor professionalism, wait until the customer has left before congregating to talk about them. This is not the place for coarse hair or women of color.

Sadia always does an excellent job! I usually get my eyebrows threaded and darkened. I have also…read morehad eyelashes put on. She always does a great job.

I've been a few times and Its not really worth it.. the service is absolutely horrible…read more First, they don't wash or sanitize hands between clients. Second, they don't listen to what you want, I had asked for my eyebrows to be waxed and she ignored me and proceed to thread my eyebrows. There was one time when she didn't let the wax cool a bit before applying and it left a scar on my eyebrow and upper lip for a month, WHEN I HAD TOLD HER IT WAS TOO HOT INITIALLY. Anyway, I tried giving this place a shot since it's so close to where I live but it's not worth the poor service.

Galinea makes you feel beautiful, cared for and the most important liner she has. Galinea is the…read morefirst slim care professional I have believed in. If you have any issues with your skin like rosacea, brown spots, skin tags. You will feel so pampered and cared for after you session and you will know you have been pampered by an angel.

From the owner: Professional and affordable skin care services in a safe environment. No crowds, no risk. Over…read morefifteen years of experience. Flexible hours for your busy schedule.

Wow, they know nails and how to pamper you. The owner and nail techs here have 25 years of…read moreexperience and it shows. Found out more about my nail care today than in my entire life. Very friendly people. Very delicate care. Walking on air when I left

Lee did my pedicure while Judy did my daughter's custom manicure. They were awesome! You could tell…read moretheir business is very personal to them and they care about their clients. We will definitely go back to them

Great , friendly place , very clean . Owner is…read moreknowledgeable and makes sure you are getting the best service . Tammy is my technician and she takes her time and explains and new treatment we are doing . I drive from East Ridge, to go there .

I was in there with my 88 yr aunt to get her a pedicure. I was just there several days prior to…read morebringing my aunt. I was charged an extra 5 to have gel polish removed. She charged me 10 to have my aunts gel polish removed. Be consistent in your pricing. This was a 5 difference to have gel polish removed however its a big deal when your on social security. Ask before you reciever your service.

Today was my first visit to Sola Salons! I received services from Brittany in suite 3! She was very…read morepolite and down to earth and provided great services!!! I only got color and it was just the color that i wanted!!! The studio was decorated so perfectly and she had pictures of her family which added a great touch to her shop! I'll def be back!

Ellen gave me an 'amazing' deep tissue massage and oxygen facial! Her many years of experience…read moreshows through her work! There's not many people that can do both skills so well! I can't wait to see her again!

Rebecca is the real deal! She approaches her craft with an expertise and skill that's not…read moreavailable anywhere else in Chattanooga. My acne-prone, aging skin actually garners compliments, and I owe it all to her! So don't waste any time - treat yourself to a spa blue treatment TODAY!

Made an appointment on Thursday for Saturday because there were no appointment available for…read moreFriday. Got on waiting list because I've had a huge knot in my shoulder causing a lot of pain. Called on Friday to confirm appointment since the young lady first booked an hour appointment and wanted a 90 minute. The young lady confirmed my 2:09PM appt for 90 minutes. Today I called on my way due to traffic on I-75 and would arrive a few minutes after 2PM. To my surprise the man on the phone told me I didn't have an appointment!!! I explained the calls I made and when yet he told me I should have known I didn't have an appointment if I didn't receive a text message. What??? First I don't have an appointment I made AND confirmed yet no responsibility for their employees incompetence. Will not be back! Horrible customer service

If you have a point of comparison, you may find "A Better You" merely average…read more On the plus side, the staff is by-and-large friendly, and Erin is a competent manager who aims to please. My daughter and I ended the day feeling relaxed -- which may be the bottom line -- but the experience itself wasn't knock-your-socks-off wonderful. My facial was basically a series of applications -- serums, masks, tonics -- with no extractions. (The facialist I've seen at home, finds plenty to extract!) My daughter on the other hand, had some blackheads removed. The body glow was a total waste of time and money. (Again, my spa in Marietta has a special water bed devoted to this, and you walk out feeling refreshed and tingly.) Here, the massage therapist rubbed a sugar solution on my back, wiped it off with a warm cloth .... and that was pretty much it. The day spas that I go to give patrons a robe and a drape (for the facial), plus a locker with key. Erin said that because of the structure of our day, they didn't do that. (My daughter and I each had four services.) My favorite spa at home offers serene sitting rooms with fruit, cheese, crackers and reading matter. The sitting rooms here are simply low-lit holding rooms, with strangers sitting awkwardly across from each other, pulling out phones to avoid eye contact. A plus, for those who live in Chattanooga, are the last minute discount deals. But for visitors planning a special spa outing, this place may leave you disappointed. Something also a bit odd: I asked one of the practitioners who the owner of "A Better You Spa" is. She replied, "I'm not allowed to tell you. The owner doesn't want anyone to know who she is." Interesting.....