I work for a third party company that works in conjunction with this travel agency and the rudeness…read morefrom Terry was shocking. There was no need for her attitude with me when all I was trying to do was help her. She then hung up out of frustration and said she would find someone else to work with. Then she called back immediately and got another agent proceeding to tell them I was 'Useless'. Not a great attitude to have. Terry may appear super friendly and ever so nice to you customers but if you want to book with someone who is kind to the people that actually book the tours for you I would highly suggest going elsewhere.

I had never used a travel agent before meeting Terry, but she has demonstrated on several occasions…read moreover the years as to why you should ALWAYS use a travel agent (especially her)! To name just a few of the things she has helped us with in the past 2 years: Booking a multi-resort honeymoon in St Lucia & Barbados Modifying a a multi-resort honeymoon in St Lucia & Barbados (thanks COVID!) Rebooking and re-modifying a multi-resort honeymoon in St Lucia & Barbados (thanks again COVID!) Very recently - recommending an amazing resort that neither my wife or I would have ever found on our own that served as a destination for both my 40th birthday as well as a post-vaccination getaway. In addition to the recommendation, Terry also did price comparison, optimized our value add-ons for the trip, negotiated the to/from airport transfers, and really just managed all of the logistical components so that all we really had to do was show up and enjoy! We highly recommend working with Terry for any travel needs. She will take good care of you! Thank you, Terry!

Dear Jen,…read more We cannot thank you enough for coordinating a perfect trip to Disneyland during February vacation week! Our family had a terrific time, and we were truly able to enjoy all aspects of our experience because you guided, advised and organized us so well before leaving. All of your recommendations were spot on. We loved the hotel you chose for its ease of access to the parks and because it provided the perfect space for all of us. Advising us to make dinner reservations in advance was critical after long days and lots of walking in the parks! Explaining how the Fast Pass system worked allowed us to fit in all the highlighted rides and attractions at least once, if not more. Your tip sheets and itinerary listings of parades, etc. proved most helpful as they were filled with details that made the parks more easily manageable. We truly felt like our trip mattered to you and we are forever appreciative of your time and energy spent booking. Despite knowing we could call Disney directly to book this trip, we are so glad we instead called you. It didn't cost us anything extra, yet you provided us with more than we could have imagined! Thank you for making this a memorable experience!! Best, The Kaye Family

My family spent our Thanksgiving holiday at Disney World this year. There were eight of us, six…read moreadults and two children, ages 5 and 7. We went for five days. The last time any of us had been in Disney World was over 10 years ago. Disney has changed a lot since then. Everyone who heard we were going to Disney gave us advice, the best rides, restaurants, shows, and hotels. It was all very much appreciated, but also completely overwhelming. We heard about meal plans, fast passes, snack points, and photopacks. We needed some guidance. A friend of mine recommended we talk to Jen Zinno from Mickey Adventures. What is Mickey Adventures? Well if it is anything to make the magical world of Disney easier to navigate... sign us up! Jen Zinno is the Jedi Knight of Disney World. You might think I am embellishing a bit here, and for those of you Star Wars fans, I am not taking the Jedi name in vain. Seriously though, Jen made our trip to Disney the most perfect, stress-free, fantastic vacation we could have imagined. To start Jen booked everything, and I mean everything, for us; hotels, meals, transportation, and shows. There are certain activities you need reservations for, and the park, I believe, allows you to make these reservations 180 days in advance. Before our 180 days to Disney hit, Jen was consulting with us as to what we want to see, what shows not to miss, and how to coordinate them into our trip. On the 180th day before Disney hit, Jen reserved and planned everything that needed to be done. She handled everything with ease, sending us confirmations, and any other information we may need about the activities. A few weeks before our trip, Jen sent us, both in email and hard copy, our itinerary and all reservations. Now I have seen itineraries before. A list of where you go each day, what to do, blah blah blah.... This itinerary was so amazing and detailed, it not only blows all other itineraries out of the water, it may in fact need a name greater than just "itinerary". We received a list, day by day of which park to do which day, Magic Kingdom, Animal Kingdom, Hollywood Studios, and Epcot. Then for each day, depending on the park, Jen listed how to actually work our way through the park, ensuring we did every ride we wanted to do, saw every show we wanted to, and even repeat some of the amazing rides. She guided us through when and where to use our fast passes and good places to stop for meals and snacks. Now you may be thinking, really do you really need to follow this list. Well let me tell you from personal experience FOLLOW THE LIST. Here is where the Jedi comes in. If we stuck to our list, we did everything, we did not wait in lines, and we missed nothing. Keep in mind we were at Disney over Thanksgiving, a pretty busy time. With Jen's directions as to how to fast pass which rides and what rides to do while waiting for your fast pass reservation time, we hit them all! We walked by people waiting in line for Thunder Mountain for 85 minutes! We got on in 5. The same thing happened all week long. When your list says "If the line at Pirates of the Caribbean splits, stay left, it is faster" YOU STAY LEFT! This woman knows what she is taking about. So in closing, thank you thank you thank you Jen Zinno and Mickey Adventures. You made our trip to Disney all that and more. Disney is still that magical place you thought it was when you were a kid, and Jen, with her magic, will be able to keep it that way. Just STICK TO THE LIST.

I searched on line for a ride to Logan Airport. Dennis responded immediately with a quote. He…read moreanswered all of my questions and was so easy to talked to. He was at my house at the time quoted. His vehicle was beautiful and clean. He was professional and so nice. Dennis also picked us up at the airport. Because my husband is disabled Dennis stopped and picked up a special tag so he could pick us up at the curb right in front of the door in baggage pick up. I highly recommend DMS Traspotation.

Professional in every way. Dennis arrived early for pickup at home and was waiting for us when our…read moreflight arrived at Logan. Great communication prior to our trip to confirm dates, times and flight numbers. Very pleasant, immaculate vehicles, a wonderful experience all around and we will definitely use Dennis for our future transportation needs.

Be aware that you are on your own, it's easier and more efficient to book your own travels. This…read moreagency does not provide you with all the information you need to properly visit all the attractions and may ruin your vacation, as ours was. The follow up response from Ted was defensive and left us with no resolution. I will not utilize his agency again.

Stayed one night and would most definitely recommend. Felt very comfortable and safe.read more

Lynda and Ryan , chefs kiss! 5 stars, should be more, alas…read morethis is the top of the heap. my only other experience at a 4 points was in newburg, you can read that yelp, its kinda scary/funny, none of that here at all. loved every moment, thanks for the purity suite! the pool/hot tub was great, (you need wristbands!) and the facilities were also top notch. the restaurant on site could use a push, ill yelp that later, but for my vacancy needs, look no further then four points! i know if i am back in the area, they are continuing to get my loyalty. rest up and never miss a sunday show

I love On Time Taxi, they're so kind, professional, and always punctual. They go above and beyond…read moreand are able to ease my pre travel anxiety with two littles ones by being completely reliable every single time. I've used them for 3 years multiple times a year and will continue to. The service is so helpful and worth every penny.

I would highly recommend On Time Taxi Service. I flew in to Logan with two elderly relatives and On…read moreTime Taxi Service was great about communicating with us and very patient with allowing us time to get out. They were very accommodating. We had a great experience using On Time Taxi Service to get from Logan to Sharon and back again.