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    Optum Primary Care-Carefree

    3.2 (15 reviews)
    Closed • Closed

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    Ask the Community - Optum Primary Care-Carefree

    Review Highlights - Optum Primary Care-Carefree

    “Chattman took one look at my X-ray and diagnosed me with pnuemonia; A condition brought on by my weakened immune system.”

    Mentioned in 3 reviews

    Read more highlights

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    NextCare Urgent Care, Cave Creek - Front

    NextCare Urgent Care, Cave Creek

    2.5(19 reviews)
    3.5 mi

    I had a very good experience at the carefree location. From the front desk to the MA and J Miller…read morewas great. Seeing J Miller was easy, super pleasant even while being sick. He was awesome and incredibly helpful and caring.

    My quality of care was great , the front desk and my billing not so much . I went into this…read morelocation Tuesday September 8th around 3pm. The women working the front desk and that billed me was extremely unprofessional. She was on a personal call and then blasting some Netflix true crime in the waiting room . When I go to check out she said you owe zero and then told me she needs to run it again . Then she told me I owe $256. I said don't you guys accept Cigna . She said we do but each insurance company has a rating and this location is privately owned . I was expecting to pay my co pay of $50. I should have refused to pay . She seemed like she didn't know what she was doing . Immediately after I called Cigna and they said that location is in network and that I should have only paid $50 my co pay . I then called NextCare Urgent care billing . The associate re ran my insurance and said she has no idea how that woman came up with the dollar amount $256 . She filled a billing complaint and said I will receive a phone call from a supervisor within 24-48 hours . I'm a little disappointed. I was expecting an immediate refund of the $206 that I am owed . Still waiting on a phone call. I will update my review once I receive the call . Beware of this location . The front desk at this location was the most unprofessional, incompetent experience that I have had at any nextcare

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    Primary Care Walk-in Medical Clinic - Front desk

    Primary Care Walk-in Medical Clinic

    3.8(24 reviews)
    8.6 mi

    I could not be happier with my first experience here Kind,…read moreprompt, knowledgeable and professional! Will definitely go back when needed

    If I could give less than one star, I would…read more I'll admit--I lost my cool this morning. And, I regret that....I was a patient here before this became a Primary Care Walk-In clinic, and the only reason I continued coming was because it was convenient. Over the past few years, though, I've dealt with issue after issue: appointment problems, prescription mistakes, blood draw issues, and constant miscommunication. It feels like there is little to no communication between the staff, and unfortunately, it shows. There have been multiple occasions where staff arrived late, appeared disheveled, and seemed completely unconcerned about the patients waiting to be seen. I've tried to be patient and understanding despite all of the repeated mishaps, but this morning was the final straw. Once again, I found myself dealing with an unorganized, time-wasting, and completely unnecessary situation that should never have happened. After years of giving this office chance after chance, I simply couldn't stay quiet anymore. Patients deserve better. We deserve a medical office that values our time, communicates effectively, and operates professionally. Unfortunately, that has not been my experience here, and I can no longer recommend this practice.

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    Primary Care Walk-in Medical Clinic - Waiting area

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    Edicine

    Edicine

    3.5(29 reviews)
    2.3 mi

    I'm very disappointed with my overall experience with Edicine…read more I called the front office to schedule an appointment yesterday for a lingering cough at 1:45pm and she said she didn't have anything available until after 3pm. After talking to her for a few minutes she told me to head over as she'd squeeze me in at 2pm. When I arrived, there were no patients waiting in the lobby which seemed weird that she made it seem like they were fully booked. Nonetheless, the check in process was fast and I was grateful to get in so quickly. The front office staff member took copies of my DL and insurance card, charged my card for payment and a few mins after I was taken back. The appointment was very brief; the doctor checked my vitals, throat and ears and wrote a prescription for antibiotics. The medical assistant asked for my preferred pharmacy and I gave her the cross roads. I received a voicemail this morning from THE WRONG PHARMACY 20 minutes away from where I live... stating the prescription needed prior authorization and had not been filled due to insurance issues. I called Edicine and left a voicemail as soon as their office opened explaining that I needed a different prescription sent out to the Walgreens by my house and stated the address in full, including my full name, DOB and call back number. I have called Edicine 6 times today and have not heard back from anyone. I'm going out of town tomorrow morning and it feels like a complete waste of time and money getting seen by their facility when they completely screwed up the most important part. I'm extremely frustrated to say the least.

    this facility is incredible but mostly Linda Lloyd She listens does not rush you and answers…read moreall your questions. Helped me tremendously and the staff from the receptionist and Medical assistants could not nice. Go here

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    Edicine - Lisa Lloyd FNP-C Board Certified Nurse Practitioner

    Lisa Lloyd FNP-C Board Certified Nurse Practitioner

    Edicine
    Edicine - Dr. Andrew Morrison, DO.,FACEP, FAAEM

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    MinuteClinic at CVS - Interior

    MinuteClinic at CVS

    1.0(4 reviews)
    6.5 mi

    Th nurse refused to treat me. Sent me packing after three minute conversation. My insurance paid…read moremajority of the invoice ~$70. I refused to pay the remaining balance of $40. MinuteClinic of Arizona sent a debt collector after me for the unpaid bill. I wish I could make $36/min or $2,160/hr just to tell you ...... sorry there i nothing I can do. A penicillin prescription I received the next day got me over whatever I caught!!!!! Think twice about using these facilities. What a scam!

    My wife and I went to the CVS MinuteClinic on North Tatum Blvd and Dynamite Rd. a month ago because…read morewe were both coughing and had chest congestion. The nurse did not offer any tests. She said "It is just allergies, everything is blooming now in the desert, so there is a lot of pollen in the air. Take anti-allergy OTC meds and you'll be fine. My wife and I are in our late 70s. Two days later with the symptoms getting worse and the OTC meds doing nothing, my wife passed out and fell. The paramedics took my wife to the hospital, and with a nasal swab was diagnosed with RSV. RSV is a serious viral infection especially for the old and the very young. There is no cure while the virus is active, but there is medicine to reduce the symptoms. If the nurse at CVS had considered our age and the potential for us having RSV (I told her I have never had and do not now have allergies to pollen) and offered the nasal swab we could have begun treatment for the RSV symptoms days earlier and my wife wouldn't have passed out and fallen. The result of the fall is a compression of the L1 vertebrae. Very painful. I would not recommend this facility for anything more severe than a sliver and only then if no other place else is available.

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    MinuteClinic at CVS - Services

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    Kenneth Ford Horowitz, MD

    Kenneth Ford Horowitz, MD

    5.0(1 review)
    1.6 mi

    Dr. Ken is a fantastic new addition to the Honor Healthcare FamiIy and is my new PCP. He is a…read morefairly recent transplant from Chicago. My brother found Dr H because he occupied a new Honor Healthcare building close to my brothers house in far north Scottsdale. Since both he and the facility are brand new, they have all the latest medical gadgetry and I've found I can always get in to see him within 24 hours if not the same day. His initial comprehensive examination did not leave a stone unturned and the precise note taking of my medical history(lengthly) made me feel like, by the end of our first appointment, that he had a solid grasp and understanding of my relatively complex medical history. My only concern was that I thought he wouldn't know all the best specialists since he's new here, should I need referrals. No worries! The other doc that practices with him has been here for many, many years, and knows all of the top notch docs to refer out to. The Doc and me bonded over our love of music and travel, along with our love of Arizona and all of it's wonders, amazing history and culture. While I'm just a music aficionado, Dr Ken ( and his wife)are actual first rate musicians, and have already immersed themselves in our local music scene and have been preforming all over town. Most importantly, it is apparent right off the bat that he loves his job and truly cares for all of his patients. Whether you want or need 10 minutes, or 60 minutes, he will carefully listen to all of your concerns and gripes, triumphs and disappointments. HE CARES! The empathy is genuine and I always leave his office feeling better both emotionally and physically. Presently I'm facing a lot of stressful challenges, be they in my life, my kids lives', and my entire family's lives. When you have someone in your life who genuinely cares, and wants to help you to help yourself better learn how to begin tackling the problems/ issues, offer you useful tools to help smooth out the rough patches that we all seem to hit at one time or another, when you have a Dr H.in your life, everything everywhere becomes immeasurably better, and easier to get through. Dr. Horowitz has become my my sons' , my moms' ,my brothers', and my sister in laws' PCP. I'm quite sure that you, your family, and friends will find him both a joy to know and to work with. Most Sincerely, Alan Klemow Pinnacle Peak

    From the owner: As a HonorHealth medical expert, I am focused on you - on your unique needs, on your valuable…read moreinput, and making it easy for you to get the personalized care you want.

    Optum Primary Care-Carefree - familydr - Updated September 2026

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