Dr Lewis is awesome, followed him from his old practice, medical assistant lythia is very rude,…read moreasked if she could send my order to Mayo Clinic and she said "if I had known that I wouldn't have printed it", I thanked her for printing anyways and she said she doesn't know a fax number, part of staff job is finding fax numbers and I'm sure other patients have asked this. Hope they can find nicer supporting staff for this amazing doctor.

Awful customer service! Try getting through, no one ever answers! Try the chat feature and they…read moreleave the conversation before I was finished explaining the situation. Oh then send a message via my chart and I get " would you like to make an appt". By the way it would be 6 months out!

I had a very good experience at the carefree location. From the front desk to the MA and J Miller…read morewas great. Seeing J Miller was easy, super pleasant even while being sick. He was awesome and incredibly helpful and caring.

My quality of care was great , the front desk and my billing not so much . I went into this…read morelocation Tuesday September 8th around 3pm. The women working the front desk and that billed me was extremely unprofessional. She was on a personal call and then blasting some Netflix true crime in the waiting room . When I go to check out she said you owe zero and then told me she needs to run it again . Then she told me I owe $256. I said don't you guys accept Cigna . She said we do but each insurance company has a rating and this location is privately owned . I was expecting to pay my co pay of $50. I should have refused to pay . She seemed like she didn't know what she was doing . Immediately after I called Cigna and they said that location is in network and that I should have only paid $50 my co pay . I then called NextCare Urgent care billing . The associate re ran my insurance and said she has no idea how that woman came up with the dollar amount $256 . She filled a billing complaint and said I will receive a phone call from a supervisor within 24-48 hours . I'm a little disappointed. I was expecting an immediate refund of the $206 that I am owed . Still waiting on a phone call. I will update my review once I receive the call . Beware of this location . The front desk at this location was the most unprofessional, incompetent experience that I have had at any nextcare

I could not be happier with my first experience here Kind,…read moreprompt, knowledgeable and professional! Will definitely go back when needed

If I could give less than one star, I would…read more I'll admit--I lost my cool this morning. And, I regret that....I was a patient here before this became a Primary Care Walk-In clinic, and the only reason I continued coming was because it was convenient. Over the past few years, though, I've dealt with issue after issue: appointment problems, prescription mistakes, blood draw issues, and constant miscommunication. It feels like there is little to no communication between the staff, and unfortunately, it shows. There have been multiple occasions where staff arrived late, appeared disheveled, and seemed completely unconcerned about the patients waiting to be seen. I've tried to be patient and understanding despite all of the repeated mishaps, but this morning was the final straw. Once again, I found myself dealing with an unorganized, time-wasting, and completely unnecessary situation that should never have happened. After years of giving this office chance after chance, I simply couldn't stay quiet anymore. Patients deserve better. We deserve a medical office that values our time, communicates effectively, and operates professionally. Unfortunately, that has not been my experience here, and I can no longer recommend this practice.

Bedside manner has gone completely down. I called to make the appointment, I was asked if I…read morewanted to come in that same day as she had a cancellation. I said yes, thank you. When I saw the Dr, she said "you were squeezed in to my schedule" today. Huh?!? I bet I was in the exam room with her for a total of 5-7 minutes. I felt rushed and she couldn't even say goodbye, hope you feel better, nothing. I didn't say that her receptionist said she had a cancellation and could put me in, but she probably already knew that. I left with tears in my eyes.

Front office (whoever answers the phone) are downright rude everytime. I will be switching doctors,…read moreas every call is unpleasant. Someone needs to give the front desk people some communication skills. Just had a follow up and they wanted me to fill out all the forms AGAIN! I'm done with them! If you want a pleasant office experience, you are NOT going to get it at their practice.

I'm very disappointed with my overall experience with Edicine…read more I called the front office to schedule an appointment yesterday for a lingering cough at 1:45pm and she said she didn't have anything available until after 3pm. After talking to her for a few minutes she told me to head over as she'd squeeze me in at 2pm. When I arrived, there were no patients waiting in the lobby which seemed weird that she made it seem like they were fully booked. Nonetheless, the check in process was fast and I was grateful to get in so quickly. The front office staff member took copies of my DL and insurance card, charged my card for payment and a few mins after I was taken back. The appointment was very brief; the doctor checked my vitals, throat and ears and wrote a prescription for antibiotics. The medical assistant asked for my preferred pharmacy and I gave her the cross roads. I received a voicemail this morning from THE WRONG PHARMACY 20 minutes away from where I live... stating the prescription needed prior authorization and had not been filled due to insurance issues. I called Edicine and left a voicemail as soon as their office opened explaining that I needed a different prescription sent out to the Walgreens by my house and stated the address in full, including my full name, DOB and call back number. I have called Edicine 6 times today and have not heard back from anyone. I'm going out of town tomorrow morning and it feels like a complete waste of time and money getting seen by their facility when they completely screwed up the most important part. I'm extremely frustrated to say the least.

this facility is incredible but mostly Linda Lloyd She listens does not rush you and answers…read moreall your questions. Helped me tremendously and the staff from the receptionist and Medical assistants could not nice. Go here

Th nurse refused to treat me. Sent me packing after three minute conversation. My insurance paid…read moremajority of the invoice ~$70. I refused to pay the remaining balance of $40. MinuteClinic of Arizona sent a debt collector after me for the unpaid bill. I wish I could make $36/min or $2,160/hr just to tell you ...... sorry there i nothing I can do. A penicillin prescription I received the next day got me over whatever I caught!!!!! Think twice about using these facilities. What a scam!

My wife and I went to the CVS MinuteClinic on North Tatum Blvd and Dynamite Rd. a month ago because…read morewe were both coughing and had chest congestion. The nurse did not offer any tests. She said "It is just allergies, everything is blooming now in the desert, so there is a lot of pollen in the air. Take anti-allergy OTC meds and you'll be fine. My wife and I are in our late 70s. Two days later with the symptoms getting worse and the OTC meds doing nothing, my wife passed out and fell. The paramedics took my wife to the hospital, and with a nasal swab was diagnosed with RSV. RSV is a serious viral infection especially for the old and the very young. There is no cure while the virus is active, but there is medicine to reduce the symptoms. If the nurse at CVS had considered our age and the potential for us having RSV (I told her I have never had and do not now have allergies to pollen) and offered the nasal swab we could have begun treatment for the RSV symptoms days earlier and my wife wouldn't have passed out and fallen. The result of the fall is a compression of the L1 vertebrae. Very painful. I would not recommend this facility for anything more severe than a sliver and only then if no other place else is available.

The doctors gave me and my wife the feeling that they didn't have time to give us answers or even…read moresuggestions on what we could use to stop a cough. I wouldn't recommend anyone going here Having people come in to you seeking help and turning people away because you don't feel it's important enough is just sad.

What a waste of time Dr Chung? Didn't give a care of my ailment. Lost out on 6 weeks of treatment…read morefrom a miss diagnosis. Now dealing with life long case. Wife had a similar experience, not as severe, but same non issue for her. Horrible

Dr. Ken is a fantastic new addition to the Honor Healthcare FamiIy and is my new PCP. He is a…read morefairly recent transplant from Chicago. My brother found Dr H because he occupied a new Honor Healthcare building close to my brothers house in far north Scottsdale. Since both he and the facility are brand new, they have all the latest medical gadgetry and I've found I can always get in to see him within 24 hours if not the same day. His initial comprehensive examination did not leave a stone unturned and the precise note taking of my medical history(lengthly) made me feel like, by the end of our first appointment, that he had a solid grasp and understanding of my relatively complex medical history. My only concern was that I thought he wouldn't know all the best specialists since he's new here, should I need referrals. No worries! The other doc that practices with him has been here for many, many years, and knows all of the top notch docs to refer out to. The Doc and me bonded over our love of music and travel, along with our love of Arizona and all of it's wonders, amazing history and culture. While I'm just a music aficionado, Dr Ken ( and his wife)are actual first rate musicians, and have already immersed themselves in our local music scene and have been preforming all over town. Most importantly, it is apparent right off the bat that he loves his job and truly cares for all of his patients. Whether you want or need 10 minutes, or 60 minutes, he will carefully listen to all of your concerns and gripes, triumphs and disappointments. HE CARES! The empathy is genuine and I always leave his office feeling better both emotionally and physically. Presently I'm facing a lot of stressful challenges, be they in my life, my kids lives', and my entire family's lives. When you have someone in your life who genuinely cares, and wants to help you to help yourself better learn how to begin tackling the problems/ issues, offer you useful tools to help smooth out the rough patches that we all seem to hit at one time or another, when you have a Dr H.in your life, everything everywhere becomes immeasurably better, and easier to get through. Dr. Horowitz has become my my sons' , my moms' ,my brothers', and my sister in laws' PCP. I'm quite sure that you, your family, and friends will find him both a joy to know and to work with. Most Sincerely, Alan Klemow Pinnacle Peak

From the owner: As a HonorHealth medical expert, I am focused on you - on your unique needs, on your valuable…read moreinput, and making it easy for you to get the personalized care you want.

Doctor Cupic really listens and cares about my wellbeing. Since visiting her and following her…read moresuggestions, my health has improved.

Dr. Victoria Cupic deserves a million stars! She is the best family practice dr I have ever had!…read moreShe is extraordinary in her field! I continue to be in awe of her at every appt. I learn so much from our visits and she gives me the best care! She is a brilliant, compassionate, knowledgeable Dr. who always goes above and beyond for her patients! I am so blessed to have her! I am her #1 fan! Emma and McKayla are incredible medical assistants! I am grateful for them! Linda does a fabulous job drawing blood! I never knew she had even taken it! The front desk people are always helpful, greet with a smile and keep things moving swiftly! Absolutely love this practice and all of the staff! x a million!