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    Optum Primary Care

    2.3 (3 reviews)
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    Updated over 3 months ago

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    4 months ago

    Been going for years and Very happy..never have to wait more than a few minutes.Very happy with my health care team.

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    1 year ago

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    Jaggers Keene, MD

    Jaggers Keene, MD

    3.0(2 reviews)
    2.5 mi

    Never met Dr Keene but had a very poor experience with his staff and immediately changed primary…read morecare physician. Shoulder pre-op scheduled and confirmed. When I arrived, they were totally not prepared for the pre-op. I requested an appt within the next 3 days since my operation was 4 days away. They said they were too busy. I challenged them that they should fund a way since I did not want to cancel my operation. They made no effort. I had to go to Bayside and pay out of pocket for the pre-op tests. I then spent 6 hours on the phone over the next week attempting to get reimbursed by Humana and I planned to request the unreimbursed from Dr Keene's office. I met with their office mgr who said he would get back to me asap. He never got back to me. never returned my calls. I sent a letter certified mail to Dr Keene, who also never got back to me. I will take them to small claims court due to their total unequivocal ignorance. .

    Dr. Jaggers Keene has been my and my wife's primary doctor for the past 14 years. I'm 75 years old…read moreand he has been the best primary doctor I ever had. Not only is he an excellent diagnostician, but he is an excellent surgeon, as well. He is able to perform minor surgeries in his office, if necessary. He, also, performs yearly checks for any skin damage we may have from the Sun. If I am not feeling well, I can contact him immediately and he will call me back using Telehealth to see and talk to us and possibly prescribe any medication we may need. Dr. Keene is friendly, compassionate, very knowledgeable and thorough. So, if you are looking for an exemplary physician, call Choice Health Care today and make an appointment with Dr. Keene. Your health is your wealth. Let Dr. Keene show you how to be as healthy as you can be!

    Keene Jaggers MD

    Keene Jaggers MD

    2.9(11 reviews)
    3.0 mi

    He is the worst "doctor" I've ever had. He is a pompous, arrogant blowhard. He doesn't listen and…read moretalks over you, telling you it's "old age" and you just have to live with it, nothing you can do about it! He keeps you waiting then spends most of the visit talking about himself! He belittles your reason for making the appointment, even when requesting an overdue follow-up scan for lung cancer, saying it's not urgent and at the bottom of the list! He is a control freak who does not LISTEN to his patient. But the worst thing is his violation of HIPAA. The exam room doors are never closed and while waiting for him, you can hear EVERY word as he "treats" the patient in the room next door or across the hall. Even personal questions and answers are broadcast in his loud, booming voice. Someone (who should know better) recommended him to me, and after reading some glowing reviews online, all I can say is that those raving about this "doctor" don't know what a good, professional physician is! My advice is steer clear of him and the Largo Dedicated Senior Medical Center. The front desk Manager, Connor, did not even have the courtesy to follow up with my complaint, despite saying he would. Nor did Christopher Chen, the CEO of Chen Medical--who owns the Dedicated Senior Centers--return my call, so right there, that speaks volumes about this shady outfit! It's all about money at these controlling geriatric clinics. I guess my next call will be to Medicare re the violation of HIPAA.

    Very poor experience. They were totally unprepared for my shoulder pre-op tests that was scheduled,…read morediscussed and confirmed. They made zero effort to get me in over the next 3 days so I would not need to cancel my surgery. I had to visit Bayside and pet the pre-op don and pay out-of-pocket. Humana covers 100% if the primary care physician cdoes the per-op. Had to spend over 6 hour on phone with Humana. Called Dr Keene's office.....no return call. I went back tgo Dr Keen's office an net with the MGR who promised he would get back to me. Never did. I will be filing a small claims lawsuit .....so pissed off at their total ignorance.

    Optum Primary Care - familydr - Updated June 2026

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