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    Opulence Beauty

    5.0 (1 review)
    Open 9:00 am - 7:00 pm

    By appointment only

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    Services - Opulence Beauty

    Hair extension coloring

    Opulence Beauty Photos

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    4 years ago

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    Modern Salon & Spa

    Modern Salon & Spa

    3.3
    (59 reviews)
    0.6 mi
    $$$

    This salon needs some serious oversight by management. An owner from Charlotte needs to be in the…read moresalon more regularly to be sure customers are treated as paying clients. I made an appointment on October 23, 3025. I spent over 30 minutes on the phone going over the appointment- who was coming and what I needed. Not to mention my children have been clients at Modern since November 2024. When I arrived my appointment I was informed Hannah S doesn't honor kids rates. I replied that I'd had this appointment since October and this didn't seem like a problem for me to solve. She "agreed" to take my kids. She first took my 6 year old. I told her she needed a good trim to get off all the dead ends as she hadn't had a cut in a long time. She cut so little I could not even see hair on the floor. I asked (trying to be polite) if she thought she took enough. From wash to blow dry the cut took 25 minutes (someone else did the wash). She then took my 10 year old. She spent the appointment interrogating my 10 year old about her age and then had the nerve to tell her that the records were wrong. I went back during her hair cut -- if she had any questions -- those were for me the parent. My daughter said outside of asking about her age and incorrect records she didn't say a word to her otherwise. Again - my child has been a client at this salon for over one year - if they don't have correct records that's on Modern -- not me (or a 10 year old kid). At check out Hannah was pleasant and directed me to someone in my "price range." I still paid 45 bucks for hair cut that hardly even occurred. Really stellar customer service -- nice work Modern.

    My stylist lacked personality and figured nd her demeanor cold and aloof. I came in with photos of…read moreprevious color services and was told it wasn't able to be done with the two hour service. Please note it's a full head (shoulder length) foil bleach/toner highlight lifting 4 levels. I received same service but made darker and copper toner. My one request was not to go out orange. Guess what color I was given. Cost was higher than originally quoted. This doesn't cover the lack of check ins or offering any beverages which was offered to others.

    Photos
    Modern always helps me prepare for photos!
    Modern always helps me prepare for photos!
    Blowout for family photos
    Blowout for family photos
    Gorgeous hair by Val at Birkdale.

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    Gorgeous hair by Val at Birkdale.
    Elevate Beauty Lounge

    Elevate Beauty Lounge

    4.5
    (70 reviews)
    3.2 mi

    I had, unfortunately, experienced a bad cut, and was referred to elevate by a neighbor for…read morecorrective measures. Sarah inspected my hair and the color, she inquired about what products I use as well as any sensitivities or allergies. We discussed the style I wanted. She was very honest and open in saying we weren't going to get there in one cut due to previous cut at another salon. I knew going in it was going to be a process to get the hairstyle that I wanted given the condition of my hair. I was pleasantly surprised at the foot stools to make your dryer time and hair wash more comfortable. From my initial call to the salon through the entire process, everything was pleasant, relaxing, explained thoroughly, and ended well! Each individual has unique hair that responds and behaves in a unique manner . It takes time for a stylist to learn your growth rate of hair and the quirks of your hair. It is literally a process, that requires patience and the building of the relationship. If you're going in for a color, the initial cost, depending on the condition of your hair, may be more because more work and product may be needed. Regular maintenance reduces that issue for most. So, additional costs for extra product was not a problem. I now have the baseline to get my hair where I want it to be. I had a wonderful experience, a very peaceful and relaxing experience. I look forward to my next visit and working with Sarah and Hannah to get the dream hairstyle.

    I've been here about 2 times and essentially had great service every time! I have brought my mom…read moreand other nieces here. Hannah and Alex are amazing! They do a great job always!! But Today, I brought my nieces who are visiting to get their hair done. As I was getting ready to check out, my son, a one and a half year old, started screaming. The owner of the salon stated, "can they take him outside? He's stressing me out." I'm appalled at what I heard her say and can easily file an ADA claim. Never have I been treated like this. Im sorry to Hannah and Alex because I really like them but I will never come back here again.

    Photos
    Hair
    Hair
    My hubby and I at my Birthday Celebration with my new hair extensions!
    My hubby and I at my Birthday Celebration with my new hair extensions!
    Great experience

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    Great experience

    Opulence Beauty - eyelashservice - Updated July 2026

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