Aurora is amazing!! I needed my shoulders worked on and she did a great job getting my muscles…read morerelaxed and I feel so much better. If you need a strong but relaxing massage, go see Aurora.

From the owner: Aurora Spa in Kelowna offers a peaceful, relaxing retreat where your well-being comes first. We…read morespecialize in a variety of massage services, including Oriental massage, deep tissue massage, foot massage, Lomi Lomi, and hot stone massage, all designed to ease tension and restore balance. Looking for the best massage in Kelowna? Our experienced team provides high-quality, therapeutic treatments in a clean, calming environment. We also offer custom facials using techniques and products that leave your skin refreshed and glowing. At Aurora Spa, we’re dedicated to helping you relax, recharge, and feel your best through skilled and respectful wellness services. Whether you're recovering from stress, looking to improve circulation, or simply taking time for yourself, we’re here for you. Discover why Aurora Spa is a top choice for Kelowna massage and facial treatments.

Great customer service, they will listen to any feedback you have and try their best to make sure…read moreyou have a great experience.

From the owner: Amora Day Spa is an beautiful and relaxing day spa that specializes in; massage, facials,…read moremanicures, pedicures, wraps, waxing and more, all at affordable prices!

DO NOT BOOK FACIAL HERE - BURNED FACE. TERRIBLE CUSTOMER SERVICE RESPONSE…read more I went to Bella on January 16, 2024 at 3:15pm for a facial. I took a picture before so I could compare to the after (which time stamped). During the facial, she held the LED light on one spot on my forehead for too long and it caused a burn. When I winced she took it off and I believe cooled it down in water, my eyes were closed so it may have been something different. Immediately after the facial, I took another picture ( time stamped) and had discomfort to the area. I thought it might resolve overnight, however it was still present the next day and I took another picture. I understand that many small businesses are struggling and I reached out to the team directly with the pictures and what happened. I requested an apology and a refund. Despite this, they did not believe me and wanted me to come in person. I live in a surrounding community and was unable too. They asked to meet over Skype and I was unable to at that time and provided an alternative time. They then told me they did not see it in person the day after it happened and would not refund me. They stated I needed a lawyers letter and they would process it through their insurance and see. It is very unreasonable for me to pay $500 for a lawyers letter to get a $120 refund. I understand that complications happen and I tried to deal with Bella Spa directly for an apology and a refund and they should extremely unprofessional behaviour. Save your face, go to one of the many beautiful spas in the Okanagan!

Love getting my eye lash extensions here!! Nice and clean everyone is super friendly.read more

A professional environment with excellent staff. Discreet professionalism and a very clean clinic…read morewith great clinicians. 5 stars!

From the owner: Dermapure Kelowna Central City offers a comprehensive medical aesthetic approach that supports skin…read morehealth at every stage. By combining injectable treatments, energy-based technologies and medical-grade skincare, the clinic delivers a 360° approach tailored to each patient. Injectables include botox, dermal fillers, sculptra, belkyra and platelet-rich plasma (PRP). Energy-based treatments feature advanced laser technologies, RF microneedling, coolsculpting, ultherapy and laser hair removal. Medical-grade facials and professional peels support ongoing skin care, while services such as private aesthetic dermatology, sclerotherapy and endovenous laser treatments address specific medical and vascular concerns.

I ordered a groupon for this company and when I asked to book my appointment, at first I was put…read morethrough to an answering service, then, once I finally reached a person I was told that the business had sold and my groupon was no longer valid and I would not be given my money back (nearly $200!!!) only to later find out that the company never was sold!?! This company stole my money!! All I wanted was the service. I'm so disgusted!

Business was closed permanently during covid in 2019 as our landlord sold the building,…read more Thank you for the customer support and patronage over the 11 years we were open on Bernard Avenue

Saw Tam for a hydrafacial and my face has never been the same. I broke out, redness, constant…read moreitching and feeling hot. I tried to reach out multiple times and received no response. I tried many many times to give the benefit of the doubt but unfortunately will never be back.

From the owner: Full-service Medical Spa and Certified Aestheticians offering Facials, Dermaplaning, Microneedling.read more

I just got my haircut by Loyal and he did an excellent job. I am very picky but he was meticulous…read moreso I'm really happy with it! I highly recommend him!

I went into loyal hair therapy for an extension reapplication as I've done many times before…read more Expecting the usual bill when my service was finished it was a whopping $800. When I asked the manager what the huge price was for, they custom overcharged me on my application by $250 with no explanation. Any salon in Kelowna charges $200 max for this service, loyal somehow charges $450. When I asked to resolve the issue they were unwilling to speak about it.