HIGHLY RECOMMENDED!! Super-professional and hyper-kind - Charles was SO helpful and I'm fully appreciative of him being able to diagnose and fix the problem with both of my Canons (one an inkjet, the other a laserjet) - what a PRO!!! As an entrepreneur myself, I truly enjoy meeting and interacting with people who are in the business of serving others - and Charles absolutely fits that description. read more

Orange County Copier Repair - Canon TS6320 Inkjet + Canon LBP612cdw Laserjet - Office Equipment Near Me - Whittier, California

I have been meaning to write this review for some time. Called Charles for a printer repair because I dropped my printer during an office move. He came in, helped diagnose the problem, and got the printer to start working. Unfortunately, my drop ended up misaligning a bunch of the inner workings so he got us connected to a used printer purchase that was the exact same model! Overall we are super grateful for his customer service, gracious attitude, and attention to detail. He's been our only call for printer repair since we found him and he's been a godsend for our business. Thanks so much for all you do! read more

Charles was very nice and informative. Told me what the issues were and walled me through it. I was able to print immediately.

I had 2 broken printers, that have been broken for an extended period of time. Charles was able fix fix both and help me to order the correct part needed to fix my HP printer. They were both up and running in a very short time. I'm so happy to have found him! He is an expert at what he does! His price is reasonable too! read more

Just one phone call took my problem away! Charles is a very responsible man who took my call while he was on the other business line and promptly called me back. He listened to my problems of No Copies from my HP Envy 4500, he gave me a few suggestions for self check first, then we would go from there. Prompt! Done! - Self-checked! The problem was caused by "no black ink" - which didn't show on the machine - maybe the ink was from e-bay. read more

Emailed and received prompt, courteous, and knowledgeable assistance by email and phone from Charles. Look forward to working with again.

Charles has always been super helpful! I bought a refurbished printer from him a few years back and he still takes my calls. He is super knowledgeable and willing to help me solve my problems! I will buy my next printer from him as well. read more

Charles has been providing printer repair services and related supplies for my business since its founding in 2004. He has always been pleasant, responsive, honest and capable, but I am not one who generally writes reviews to let others know. However last weekend Charles went above and beyond the call of duty in helping me troubleshoot printer issues I was having right before a major deadline, and I felt compelled to broadcast how awesome he is! Charles responded to my call on a weekend, provided a cable free of charge that I was not able to find at MicroCenter and then spent over an hour on the phone with me attempting different driver downloads as workarounds to the issue at hand. I kept offering to compensate Charles for all of his assistance, but he would not accept payment. So the least I can do is let everyone know that you couldn't ask for a better guy to handle your printer/copier repair needs. He really has YOUR interest at heart when he provides services. Thank you Charles! read more

Charles did a great job servicing the copier and sourcing the error on the copier/printer. He saved us time and money which is crucial! Thank you CHARLES! We appreciate you! read more

Charles came to our rescue for our Canon copy machine! We called him right before closing and he was able to come in first thing the next day to fix our copier. He was incredibly friendly, and efficient. He also has equipment for purchase or renting which we plan to take advantage of. Thank you, Charles! read more

I just called and talked to Charles about the problem that I was having with my Xerox 8560. Before charging me a dime, he suggested a couple of quick fixes that I could do myself and Voila! I'm back in business. It sure is nice to find someone who operates is such a selfless way. You can bet I'll call him the next time I need service on my copier. Hip hip hooray for Charles! read more

Charles is the best person to contact for any kind of copier repairs and or sales. He is very honest and responsible and he comes out right away when you call him. Highly recommend this company for any repairs or sales services. read more

Charles is a great , he has been servicing my company's office equipment for 4 years. We have purchased equipment from him and have had him service equipment. He provides great service and fair prices and always looks out for our small business needs. We also purchase consumables from him at a great price and he stands behind all of his products and services. read more

Our office Konica Minolta needed servicing and Charles went above and beyond answering our questions and giving us a quote right away. He was very transparent with his pricing and services. He was incredibly knowledgeable and courteous. I should also add that his quote was extremely competitive. He arrived on time and always had a smile on his face. I had called many other places who would not give us a quote, they wanted to charge us just to come and look at our machine and they were going to bill us extra time for coming back to install parts. Charles was very honest with what he was going to include during his repair, he explained to me over the phone what parts were going to be needed and how much they were going to cost. Finally, once he came to the office, he charged us exactly what he had quoted. Excellent customer service and very professional, we highly recommend this company. read more

My Canon PIXMA printer stopped printing in color and when I put more ink I got error message. Since Canon customer service was not helpful at all when I contacted them, I decided to call Orange County Copier Repair instead and that was the right thing to do! I was ready to bring my printer to his office, but Charles gave me some advice over the phone to save my time. When I followed his advice the error message disappeared immediately! I still had a problem printing in color, but when I told him that the same thing happened a month earlier, he said that would fix itself. After doing deep cleaning it started printing in color again! I asked him how much I would owe him and he said "absolutely nothing". I'm deeply touched that nice people like Charles still exist in this world. The least thing I can do to appreciate his knowledgeable advice is to post on Yelp to let others know where to go when they have problems with their printers/copiers, because I'll definitely go to him next time that I have a problem with my printer. Thank you again, Charles! read more

Charles fixed our Toshiba copier in no time. Quick and reasonably priced service. We look forward to working with him again in the future. We're very happy we found him. read more

Charles responded to my service call the same day! He serviced our Ricoh copier and Lexmark printer quickly, efficiently, and at a reasonable price. Having used others in the past (who shall remain nameless), I would highly recommend him. read more

I work in a very fast paced sales office and when all of a sudden our printer went down we were all freekin out! I called OC Copier Repair and Charles was here with in a hour! He was very friendly and efficient and he charged exactly what he quoted over the phone which was very reasonable! I would highly recommend him to anyone!! Thank you Charles!! read more