I placed an online order with Lighting Specialists in Utah and received an automated receipt…read more Then--nothing. No shipping notice, no follow-up for ten days. I emailed them and got no response. When I called, I reached someone who repeatedly said, "I only work in the showroom," but was able to check the order and told me, "It hasn't been processed yet" (read: nobody even looked at it for ten days). When I asked to be connected to the right department, I was told that person was "out of town." But the showroom person was able to cancel the order. Thankfully, this was a small purchase and not a critical part of my home remodeling project--but that's beside the point. Tip for Lighting Specialists in Utah: If you accept people's orders and money online, be prepared to process or respond to those orders within a couple of days--not 10 or more. It's not just bad service--it's irresponsible.

This past month working with Lighting Specialists has been a rock bottom one star experience…read more Years ago I have had many very good experiences and feel somewhat obligated to leave 3 stars because of that. I hope I just had a rare situation this time My bedroom celing fan had an integral part go bad. I had no light, no fan, nothing. I identified the problem part and we sought a replacement at Lighting Specialists. They took our money and said the part would be in around two weeks. A little over two weeks later we call asking about the status of our replacement part. Turns out they just charged us and never placed the order. No part was on its way for over two weeks. They said they were sorry and would order the part for real this time. Said it would be a couple weeks. This is when I got a bit angry and explained I had no light in my bedroom and why, since this was your mistake you couldn't overnight the part. Another week and a half later the part came in. Went to go pick it up and they wanted to charge us again, saying we didn't pay the first time. Another mistake on thier part. Finally a month later we are up and going again. I may have to look elsewhere for my next purchase.

Kirk was referred to me by a friend and neighbor who had recessed lighting installed all throughout…read morethe first floor of his home. I texted Kirk and told him what fixtures we were wanting to replace and where we wanted new fixtures installed. He was very responsive and provided me with a formal written quote and scheduled a date and time to come out. Kirk was very punctual when he showed up and took great care in ensuring that both our downstairs and upstairs remained clean throughout the process. The installation went very quick and the end result was very clean and professional from the installation to the patch-back of dry wall. I feel that Kirk offers high quality and professional service to his customers. I would have no doubts referring other people to him for recessed lighting. I hope to utilize his services down the road to have our three bedrooms done as well! Thanks for brightening up our home!

Moving to a new old house is a lot of work. Dealing with contractors and repair people can be a…read morecrap shoot. But not this time!! Recessed Light Guy experience was wonderful. My father in law found him some how and we both had our kitchens done. He arrived early on both occasions. Super prompt even more professional. We raved so much that one of our other neighbors will be getting hers done next week. The work speaks for itself so I've attached a picture.

Momentum recently installed an EV charger at my house. They were upfront, reasonably priced, and…read moredid great work. After getting bids from a few other companies, it was clear Momentum was the most honest - other companies included line items for things that were not related to or required for this job. Momentum was also very reasonably priced. As for the work itself, the installation was done thoughtfully, making sure to incorporate my special requests. I'm thrilled with the work they did. My only (very small) complaint is that their schedule can get full, so book your jobs early

They did a great job! The price was very reasonable ! Came on time and finished fast !read more

Everything from the estimate to install has been great. I've had the lights for a month now, so…read moretime will tell, but the lights look amazing. They did a great job on the install, hiding wires and matching the track to my house color. Rally happy with the experience so far.

We reached out to get a quote for permanent lighting and had a very negative experience. The…read morerepresentative, Alex, was rude and dismissive from the beginning. When we mentioned we were gathering multiple quotes, he immediately responded by saying they were not cheap and implied that if we were looking for the cheapest option, they weren't for us. This felt unprofessional and based on assumptions about our budget. Comparing quotes is a normal part of making an informed decision--not just for price, but for customer service and product knowledge as well. Unfortunately, neither was demonstrated here. To make matters worse, the quote we received afterward was for the wrong house, showing a lack of attention to detail. Because of this experience, we will not be moving forward with this company.

My Mom's treasured table lamp was broken and needed repair. I came to the Lamp Company because they…read morewere local and I couldn't have been made more satisfied. They immediately fixed the lamp to my mother's delight and did so at a price far lower than my expectations. They have an amazing selection of lamps that you will not find anywhere else. I highly recommend them.

Remodeled and installed vaulted roof so several of my light fixtures were too short or were made…read morefor flat ceilings. They fixed them up so we could reinstall.

Love this place! Great selection and Josh V helped every step along the way. We would work with him…read moreagain and again!

Professional, detail-oriented, and a pleasure to work with. They offered an impressive selection of…read moreproducts at great prices, and even matched items I had found at Home Depot, which made the process seamless and cost-effective. Their expertise and customer service made the entire experience stress-free. I highly recommend them for anyone looking for quality lighting.

I invested in the Trimlight Raleigh LED home outdoor lighting system, and we love it. The sales…read moreteam was very informative, and installation team did a great job. The app is super easy to use, has tons of ability to customize light colors and patterns, and they provided me "how to" videos to further help me. We tried out a few Christmas modes last night (see in picture/video) - so fun! They have presets for every major holiday to get you started. Definitely recommend.

Anyone considering Trimlight needs to rethink it. Ours lasted a year and a half. There is only one…read moreservice provider now in the our area and our light have been out now a few weeks and all were completely non-responsive - we had to hound them to even get a response. Know there is no real backing with the company- they franchise these independent contractors and then do nothing else. Its been 3 weeks no one has called and HQ sent diodes and basically sent directions like we are expected to do the work ourselves so we can void their warrant too. So, good luck getting any help on their so called lifetime warranty. we are on our own our original contractor out of St Joe was a real winner who took a 2k deposit and then never showed up to the appointment. It took a month and a BBB appointment before HQ did anything and still wouldn't get us a refund so we had to install with the guy who then (shockingly) went out of business. We loved them when they worked but a year and a half and out over 4k every interaction with this company and their local contractors has been extremely bad and I would never recommend the company to anyone.

Not only is Trent an excellent electrician, he's also an excellent person who goes the extra mile…read moreto do the right thing. Living out of state I needed help for my 85 year old mother in law. While his job was to make sure the electrical work was done well, he made sure that job was completed and did things beyond the normal scope of his work. He saw a person who needed help and he pitched in Admirable. And he knows his stuff...so Smart and Admirable! Great work and a great guy.

The Black Goose Design is stunning! I always want everything in this store. The design team is so…read moretalented and kind. I love the elevated and timeless style at The Black Goose and really appreciate the high-quality pieces. I have only used the team for small project help, but I know they do full-service residential and commercial design work. I couldn't recommend them more.

This place is amazing! I love the layout of the Store and could spend hours browsing it. This is…read moregreat quality stuff and reasonable prices. They've got it all, big and small! I dig this over-sized mirror I got for my small living room space, and they've got fun, smaller items, like candles, matches and accessories, that make great gifts.

Beautiful showroom with all the lights, bathtubs, sinks, faucets, toilets, kitchen designs, and so…read moremuch more than you could ever dream of! This showroom is massive and has so many choices to look through. Great place to come search if you're looking for great inspiration for your home!

My Bosch stove died..I went to Mountainland, and the guy there couldn't really care less about…read morehelping me. Went to check out Ferguson, and Joani Jordan really took the time to help me through the showroom, went through what was available and really, really..actually "helped" me. She didn't push any single item on me, but helped me see what was available, what I was looking for, what eventually wasn't suitable for me etc. In the space of about six hours I made a decision, went and got a loan at Mountain America and my new stove is ordered and awaiting shipping. If you think customer service is dead, go to Ferguson and experience it firsthand!