We love the chandelier we bought here for our entryway, and we picked up a lovely star shaped light…read morefor our daughter's bedroom that's also quite nice. That said, the process was miserable and we wouldn't recommend working with them. Initially the communication was great. My wife works in sales and was really impressed with their follow-up. They required payment up-front, and after they had the money it suddenly became really difficult to get hold of anyone. We would ask for an update and at best get a reply that they would get back to us (which only happened once or twice), and often not hear from them at all. It look months to get all the lights we ordered. We ended up returning a handful of them because with all of the communication being over text we hadn't realized they were so cheap looking (plastic and fabric) until we unboxed one at our house. It took well over another month to get our money back, amid more poor communication. We ended up calling our credit card provider to file a claim, and a refund came through the same day. Honestly the communication was bad enough for us to wonder if the storefront and show room was all for show and this place was just a scam. It's not. But I don't blame anyone with a similar experience for wondering.

Like Kate Lee (from another Google Review), I am not one to post negatively about someone's…read morebusiness - unless it is unethical and fraudulent - in which case I feel obligated to save others from the same nightmare. My first visit to Aurora Lighting & Design (ALD) was about a year ago when I happened to be in the area. Their showroom had a beautiful display of diverse lighting, with more of a *hip* feel compared to other lighting showrooms I've visited. Candice was prompt and friendly in her approach, and I was quite pleased with the overall experience. I placed an order in May '24 for roughly $5000 worth of lighting. Candice was originally informed that our installation date would be the first of September, but unbeknownst to Candice, that date got pushed by several months. She never inquired, of course (because she didn't have our lighting and welcomed the delay), but I reached out to her with some requests over the next several months; wanting to see the metal finish on a custom light that I ordered, needing to pick up two sets of sconces so we could determine their height in our cabinets, etc. Candice was serially avoidant of my requests, often times not responding altogether. When pressed, she would find ways to placate me and briefly satisfy my need for answers. However, when her promises started not panning out, but excuses were instead piling up, I decided to do a little digging. I read several reviews, and also called Hubardton Forge (a custom lighting manufacturer located in VT) to see if an order was placed by ALD (or Arizona Lighting, as she was previously known). No order was found - under any relevant contact information. I also inquired with another local lighting company about the availability of some pendants that I had ordered, revealing that Candice didn't place that particular order back in May either. Luckily, I was able to file a dispute with my cc company to receive my money back, but it wasn't without Candice blatantly lying to the cc company, saying she had shipped our items (with zero proof), in order to try and buy herself more time. I've attached the notification letter we received from Chase. I'd like to point out the date of the transaction vs. the date of the credit. ALD had our money for 9 months - but definitely did NOT use it to purchase OUR lighting! I have several texts and emails revealing Candice's evasive, avoidant, and dishonest business conduct. She had several key opportunities to fall on the sword and admit that our lighting was not in her warehouse, but she opted to keep up the ruse. Disappointing to say the least! I hope this review can save someone the trouble of having to get their money back AND reorder lighting in the 11th hour!

Momentum recently installed an EV charger at my house. They were upfront, reasonably priced, and…read moredid great work. After getting bids from a few other companies, it was clear Momentum was the most honest - other companies included line items for things that were not related to or required for this job. Momentum was also very reasonably priced. As for the work itself, the installation was done thoughtfully, making sure to incorporate my special requests. I'm thrilled with the work they did. My only (very small) complaint is that their schedule can get full, so book your jobs early

Never in my life have I worked with a company that had integrity in their word and work. They took…read morecare of everything soup to nuts! They pulled the permit, I had Rocky Mountain Power already scheduled to come out Aug 20th, they scheduled the inspection, and resolved all issues quickly, and professionally. Dealing with other electricians in the past hasn't been very pleasant and I had to be the one to make constant contact and press for updates. Kevin had it all under control. Brandon and Todd showed up exactly on time, explained all work that was to be performed and got it done ahead of schedule. They didn't waste any time at all as both working as a team. In my line of work building out data centers across the globe I am a stickler and perfectionist when it comes to exceptional quality that reflects our values and pride as a company. Momentum Electric has the same vision and couldn't be happier with them. Can't wait to use them on future projects!

On time to complete the work. Was competitive price, and got the work done in one day..read more

Evolve was fairly priced, did good work, responsive and on time. They installed new Ethernet…read moreoutlet, took out old lights and installed flush mount, added an outlet did it all in an efficient way. Would recommend.

After many years with a highly advertised and expensive company, we decided to try a coupon from…read moreAny Hour Services to check our heating and cooling system. I fully expected to be told we needed a new furnace (something the other company had told us many times.) Not only did they honor the low price coupon, they checked everything, and said that though our unit was old, it was in good working condition, and they hoped to keep it that way for awhile, because some of the newer furnaces made then tended to fail. That was about six years ago, and we're still going strong with our original heating setup. We travel a lot, and wanted to get on a regular maintenance program, where Any Hour comes twice per year, and keeps everything clean and working, We can call "any hour" with any trouble or questions. It has worked well. Last month, we decided our contractor may never get around to repairing the tub that he failed to seal or finding where all the leaks were coming from, causing a roof to rain on us downstairs in the garage. We also needed to replace a brand new water heater he'd installed in our new apartment above the new garage. It constantly smelled like sulfur, and the only way to stop it was to run all 50 gallons of water out of it whenever we used it. In Mapleton, that's very expensive. We decided to get a tankless water heater, because we wouldn't have to deal with water just sitting in the tank, growing bacteria and smelling to high heaven whenever we turned on the hot water upstairs in the apartment. Any Hour fixed all the issues, including black mold on the lower floor and cracks that let black widows into the basement. They found and tackled all the problems. No more leaks or spiders! No more smelly water, and no more $300/year to keep water hot when we may not even use it for months. Andrew had discussed all the options, so we decided on a gas tankless, which would require digging a long, deep trench all the way around the house to avoid tearing up concrete. (Our neighbor's was much closer, but that wasn't going to work, either. Ha!) The project began on July 10th, and the city guy finally got here July 31st, but it didn't pass. There was a gas leak and we had to call the gas company, and then the fire department. Ugg. It was due to a faulty part, which Any Hour quickly replaced. Everything is great now, and we just need to keep leveling the trench, adjust the sprinklers, then plant grass and get the lawn to hopefully grow again. We had to repair the drywall, sprinklers and pipe, but we knew that going in, and were okay with it, because if Any Hour had hired someone, it would have been much more expensive. It was something we can do ourselves for less money, so we're glad Any Hour know that, and didn't just assume we'd go for a less hassle but more expensive option. Any Hour is now advertising a lot. I'm hoping it won't change their good prices. Communication is key. Ask, and they'll tell you! Any Hour Services also worked with us on financing this very large and detailed project, which has been very helpful. When everything hits at once, it's great to work with a business that has our backs. Eric and I highly recommend Any Hour, and we weren't paid or offered any discounts to write reviews. We want others to know we've had a great experience.

We had been loyal Any Hour customers for more than 20 years, so this review is particularly…read moredisappointing to write. When our HVAC system failed in November 2024, we turned to Any Hour and purchased a new system through them. Unfortunately, the installation experience immediately raised concerns. The installers initially arrived with a substantially inferior unit--not the equipment we had contracted and paid to receive. We had to stop the installation and insist that Any Hour provide the specific unit listed in our contract. Because of the significant cost of the HVAC system, we accepted the financing option recommended through Any Hour and entered into a 12-month interest-free agreement with GoodLeap, LLC. We believed that, because this lender was presented as part of the purchasing process, we could reasonably trust the financing arrangement. Unfortunately, during that 12-month period, we experienced a serious medical emergency that resulted in a two-week hospitalization, and we inadvertently missed the deadline to pay the balance in full. We immediately paid the principal balance in full and contacted GoodLeap regarding the situation. Despite this, GoodLeap began withdrawing nearly $938 in deferred interest directly from our bank account via ACH. What was even more alarming was discovering that after their withdrawals exceeded the original $938 interest amount, we were told we still owed an additional $400--because they were now charging interest on top of the interest. We ultimately felt we had no choice but to file complaints with the Utah Department of Financial Institutions and Utah Consumer Protection. After more than two decades of doing business with Any Hour, this experience has completely changed our opinion of the company. We understand that Any Hour is not GoodLeap, but Any Hour recommended and facilitated a relationship with a lending partner we believed had been appropriately vetted and was reputable. Between receiving the wrong HVAC equipment initially and the deeply troubling financing experience that followed, our trust has been lost. Because of this experience, we will no longer call Any Hour for service at any of our homes or rental properties. Twenty years of loyalty should have counted for something.

Got us scheduled ASAP. Communicative and efficient. Or HVAC went out and they were quick to get it…read morefixed. Thank you so much!

We called to have them replace our garbage disposal. They were supposed to come between 8:00 am and…read morenoon. The guy arrived at 1:45. Wanted to charge us over $800 and didn't even come with a disposal. He was going to run to Home Depot to get one. We said no thanks. To say we are disappointed in this company is an understatement. We wouldn't even give them one star, but the system won't let you post without giving at the very least one star. They don't even deserve that.

I recently had the pleasure of working with Mr. Electric, and I couldn't be more satisfied with…read moretheir outstanding service. From the moment I contacted them, their professionalism and attention to detail were evident. I received four quotes and shared my situation in the same way with all of them. Mr. Electric was the first one to respond, and I liked their quote so much that I almost canceled the appointments with the other companies. Sure enough, Mr. Electric offered the best quote out of the four. I received a grant for $5,000 to fix the power in my 110-year-old home. I always felt my house was not wired safely, and after my dishwasher started smoking and the fires in California, my anxiety doubled. Mr. Electric's quote was originally a little over $9,000, while the other three were between $11,000 to $13,000 and did not offer any assistance. The quotes happened after Christmas, and I felt this was my Christmas miracle because I thought it wouldn't be possible with the amount of money I had available. Here is what they wrote on the quote I received from them, which really touched my heart: "The price reduction is Mr. Electric's effort to support the community, especially during the holiday season. We offer reduced prices to demonstrate our commitment to helping those in need and strengthening our reputation as an honest service company. Community support initiatives can make a significant difference in people's lives, and it's our duty to ensure the safety of our customers and their homes." Just this statement alone is enough to show how incredible they are. The technicians, Kacey, Austin, Zac, and Chris (the owner), arrived promptly and were incredibly knowledgeable and courteous. They took the time to explain the work that needed to be done and provided a clear and fair estimate. Throughout the entire process, they displayed a high level of expertise and skill, ensuring that everything was completed to the highest standards. What truly stood out was the quality of the work. The technicians were meticulous in their approach, ensuring that every detail was perfect. They went above and beyond to make sure that I was happy with the results and even provided helpful tips for maintaining the electrical systems in my home. Mr. Electric's commitment to customer satisfaction is truly commendable. They delivered on their promises and exceeded my expectations in every way. I highly recommend Mr. Electric for anyone in need of reliable and professional electrical services. Their exceptional work and dedication to their customers are truly unmatched. Thank you, Mr. Electric, for a job well done!

had some work done with them lets say i will not repeat with them, for the price that was payed i…read morewould of expeded the job to of been complete to satisfaction, in lue i got excuses and they wanted to re-charge me to finish it correctly

I met Mitch through his son, a friend of mine, and I requested his services to inspect the…read moreelectrical system of a home I was buying. The owner of the home was so impressed with Mitch that he wanted all the needed electrical repairs to be done only by him. Mitch is deeply knowledgeable but simple and easy to talk with. Something he stressed was how important it is to do things right the first time, although he doesn't take an inordinate amount of time to complete the tasks nor does he overcharge. I have continued to work with him on my home after purchasing it, and not once have I ever felt cheated in any way. This is important to me because I know very little about home repairs or electrical work. I put my full trust and confidence in Mitch and see no need to ever look for another electrician in the greater Salt Lake area. I want him to succeed in his business because I feel there is a great need for contractors and technicians who can be trusted.

From the owner: Kelly Electric is known for honesty and quality workmanship. We specialize in electrical work. We…read morealso specialize in heating and air conditioning installation and repair, HVAC.

We have had JP Electrical come and do two huge jobs for us (on my mother-in-law's house last year,…read moreand now on our own house) and we could not be happier. They have been friendly and professional, and have made sure to communicate every step of the way. Their prices are reasonable, and their work is top notch! Highly recommend!

We had JP change out a bunch of outlets, upgrade and move our electrical panel, run wires for new…read morelighting, run a new power line to a detached garage, and upgrade some wall outlets for new appliances. Price wise they were above average which I generally do becasue I don't want to have to babysit or double check everything. We had to upgrade the power from the city to the house so we had to wait on RMP to get that done which was about a three week timeline. For some reason JP didn't want to do any work until RMP was done. It took them 3-4 days of labor to check all the line items and so the delayed other work being done because for some reason they diddn't want to work before the line was upgraded..... made no sense to me. They could have done all the work but the panel upgrade. Next they didn't pull permitting for their work. So on the day RMP shows up, they are also there and so is the city inspector and he slaps a stop work order on the house because electrial permitting wasn't pulled. Another week long delay and I had to go pull permits. So they finish their work permit is pulled all is kosher EXCEPT they didn't put the power line to the garage high enough so it wasn't UP TO CODE! Inspector flagged it. It took JP over a month to get back out to fix that power line. Basically my partner wrote a bad review and then someone finally called me this morning and go figure they had time TODAY to get it done. Between my partner, GC and myself we called or text them (office, techs, any number we could find) at least 25 times and only got their attention with a bad review. So if you use them start off by posting a bad review then maybe someone will get back to you! Services: Installation, Electrical panel replacement or upgrading, Electrical outlet & switch repair, Electrical wiring installation

*UPDATE - After posting this review I did receive a call back and they sent someone out to look at…read moreand address the issue. The technician they sent, Gary, was very professional and did a great job of explaining the system and the issue. If I could give less than one star I would. I just purchased my furnace less than a year ago and it quit working on one of the hottest days in Salt Lake. I called for service on Friday and was told that the soonest they would be able to get someone out would be Monday. Leaving me to either have to spend additional money that should be covered under warranty or wait until Monday with temperatures expected to be over 100 all weekend. Incredibly horrible customer service. I would definitely not recommend them to anyone as they will leave you to fend for yourself after giving them thousands of dollars for a new unit.

Daniel was extremely friendly and helpful! Will only have him do any work on our home from now on!read more