Dear Spectrum, Wow…read more Thank you so much for your unwavering reliability... at having outages exactly when everyone gets off work. Truly remarkable timing. It takes real talent to wait until the moment people need internet the most and then just--poof--disappear. Your consistency in these perfectly inconvenient outages is honestly inspiring. We never have to wonder when it'll happen. Right when life requires Wi-Fi? Boom. You're there for us... by not being there at all. Keep up the great work. Really. We're all just thrilled.

Absolute worst customer service ever. No one can ever answer my questions nor are any options…read moreprovided. Finally went to Brownsville and Weslaco locations and both places have so much better customer service by just providing clarification on questions or providing alternatives. Staff needs to be re-trained.

We deliver fast and affordable internet using breakthrough technology. We serve most of the McAllen…read morearea as well as the Edinburg area. Established in 2019

From the owner: We specialize in providing you with the service you expect at the pricing that fits your budget…read more With a variety of pricing options and the ability to customize for specific needs (i.e. 1Gbps speeds or faster, static IP addresses, etc.) for businesses and residential customers alike, we have structured our business in a way that enables us to work to find a solution for you at a fair price.

I've only had G5 Internet for a few days, and I'm already a very happy camper. The whole experience…read morewas perfectly smooth. Setting up the install date was convenient, and our installation technician arrived right on time with a heads up call. Very professional, and personable. I look forward to seeing what this baby can do! So far, so really really good!!!

Ok, I admit... I did a stupid thing. The installers told me to reboot the modem and router, but I…read morewent and pressed the reset button on my router. My Internet went down after that, but Ricardo did a great job helping me reconfigure my router. I couldn't be happier with the speeds, and quick response. Thanks G5!

At Isla Blanca Park...Worst internet experience since about 1996. Yeah...these clowns seem to never…read morehave upgraded to 2015. They charge an obscene amount for such a limited time; you would think they would get their shit together. Why in the hell is Sprint LTE faster than their "Broadband" services? SPRINT!!! For Gods sake Sprint has arguably the worst internet service for a mobile carrier and it all but obliterates Orbit all day any day. Maybe this is a symptom of business in the Rio Grande Valley? Maybe people down here just don't know what or how the internet works. "¿que es?" "Pues no se." "Creo que es electrico." "¿que es electrico?" Customer service is a joke...those jackasses probably think they work for a company that sells men's underwear on EBay or something.

I've also used their wireless service and it is very poor. Latency is bad and today it was so…read morehorrible it took me 10 minutes to sign up for Yelp and confirm my account! Customer service is abysmal, they don't return your calls, and they take a long time to show up to do repairs. When they do show up to do repairs the employees acted rude and weird, telling me one reason for the repair and then another. When I demanded an explanation I was told there was no point explaining it to me and to pay them anyway! AVOID!!! PS - If they think you're downloading movies they will send you extortion letters and demand hundreds of dollars to reconnect.

We have Spectrum Internet Services in our home and have been pretty happy with them. There are some…read moretimes where the service might lag a little, but overall, the speed is really great. I work remotely and it's never caused me to lose my connection while I'm session with clients or in a meeting. This is extremely important to me. We don't have cable and rely on our internet services for streaming as well. We have never had any issues here either. The only place where Spectrum fails is providing mobile phone service. We tried that and they didn't have a passing grade there. But they have really shined in the Internet Provider service. This is definitely their strong position in the market.

I would strongly suggest keeping an eye on these guys if they do any outside work around your…read moreproperty! I live in Rancho Viejo. They came out last Friday and left a mess and broken sprinkler heads. They Came in with a backhoe, didn't replace plugs of grass on top or even rake out the dirt to level the clumps! The last time they were out punched a hole in my sewer line and we had raw sewage back up in 2 showers! Took over 1/2 hour to talk to someone who said I may get a call back in a few days! Filed a police report with (CPL#2183), called Town Hall (Antonio) only to find out that Spectrum is supposed to notify them of any diggings which they apparently failed to do.