Moving from the Lake. Stayed down here our last night. Really good space to park a 26' Truck. Staff…read moregoes out of their way to make sure that you are comfortable and have all you need. I would stay here again.

It appears the owners have a vision for this place to be a family focused stop with ample fun…read moreactivities. They absolutely succeeded. We enjoyed the indoor and outdoor water slides, something you won't find hardly ever. We played putt putt golf after. The entire perimeter of the property is dedicated to fun activities for kids. You can tell it is family owned and they take pride in it. From the fully stocked pool towels, the spotless rooms, the clean fresh scent everywhere, and the well maintained facilities and amenities - nothing here has been allowed to slide. Everything is open longer than other hotels, the service is fast and friendly, outside is well lit and spotless. Chain hotels around here charge more, and offer much less. I highly recommend!

Long established high end hotel on the lake offering many amenities and fantastic service…read moreespecially from Robert who helped us so well with our check in. They have a gift shop, 2 restaurants, a wonderful indoor pool and hot tub, conference rooms , outdoor pool and a marina. Rooms were clean bit the bed was a little to soft for me.

We showed up to check in. There was a sign that said they had stepped away and would be "right…read moreback". We waited 15 minutes then finally called. Someone answered and said they'd be right there. They were but when she showed up, with a naked lady tat on her arm, she asked "how can I help you?" Ummmm figure it out we're here to check in. That was a precursor to the whole stay. Outdated decor. Carpet so old it's rippling in the hallways. Staff poorly trained at the bar. This place absolutely sucks.

I booked one room with 2 queen beds on line and when I got there they told me I booked 2 rooms. I…read moreadvised them I booked one as there were only 2 of us and I only needed one room. The older lady was rude and continued to state I booked 2. Another young lady came over and stated it was an on line glitch and cancelled the second room but the Manager Mel would only refund me half of the room fee for a second room I never booked. Now I have to dispute the charge. Don't book on line. The room stunk, the door doesn't seal when fully shut. You can hear everyone around you because it's poorly insulated and just a dirty property. I would never stay again, very disappointing for the 1st time at Lake of the Ozarks.

The rooms were not what was described or pictures on the website. We were completely shocked to see…read morethe awful conditions the room was in.

The nicest people, the cleanest and updated cabins! This place was AMAZING! We will be coming back,…read morehighly recommend!

Our family reunion was held here, the owner Joy and Kathleen in the office are so nice and…read moreaccommodating to our big group. Nice, tidy and clean rooms! We had a great time. I only took away a star because of the hilly terrain which is no fault of the owners, obviously. Just a bit difficult for grandmas with babies to get around. I could see this was a favored spot for many visitors and fishermen!

Updated resort with lots of lodging options and amenities! Family owned, great location by land and…read morewater. Perfect for family reunions, romantic getaways, fishing tournaments and golf groups. Clean units, full kitchens.

We've been coming here for 13 years and always have a wonderful time. The resort has everything you…read moreneed for a fun time at the lake. It is perfectly located. Over the years they have thoughtfully updated and improved the property. Mike and Paulette make us feel like family, even delivering medicine and tea bags for one of our kids so we wouldn't have to run into town. Can't wait to come back again!

A wasp on our balcony ruined our vacation. My mother wanted the balcony we saw in the online info…read more What we got was a tiny balcony with a wasp that was determined to get into our room. The hotel sent up maintenance with a can of something and he sprayed the door. After he left the wasp came back. They moved us to another room. This balcony also had a wasp. The walls of the room are shockingly thin. There are a lot of children at tbe hotel and next door to us was a little boy, maybe 5, with his parents. They were very loud. We heard sounds, screams we should never hear in a $350+ room. Also there's problems with the air conditioning. It turns on or off and u can keep it at 67 degrees for the air or it switches to heat! The TV doesn't change channels and the volume is preset.

Arrived for a conference to be told "good luck" by the outside parking attendants. Essentially both…read moreparking garages were full outside parking was full, and they wanted to wish me luck in my truck to find parking of which they had no suggestions. By the grace of God, I found a spot and luggage all of my luggage up the hill by myself sweating all the way. Arrived in the lobby to be greeted with no air air-conditioning and a 45 minute wait in the lobby to check in. I have waited in more enjoyable lines in Disney and Silver Dollar City. The only positive part was getting to know other people in line as we all remarked at what a disaster the situation was. It was a bit of a trauma bond situation as we exchanged parking trauma, as well as our current predicament, waiting forever to get to the front of the check-in line. I finally got to the front of the line only to be told that my credit card on file could not be charged and I needed another credit card in order to get my room key. Deep breath. I really needed a change in latitude and a change in attitude right about then as well as a stiff margarita. I was advised by the front door clerk that a gentleman was going to take me to my room after the check-in process. This was a bit misleading because all the check-in clerk did was hand me off to another rep for Margaritaville that simply drew on a map instructions on how to get to my room. There are many buildings and very odd ways of getting places that are quite confusing. They had moved our welcome reception to the JB deck, which was a bit difficult to get to, but I was able to run into a very helpful employee that took pity on me as I loved my luggage even further to another destination. I was told the next morning the coffee line was an hour long and people didn't know which was worse their wait for the coffee in the morning or their weight in the lobby the day before with no air-conditioning. The rooms were quite nice. I did like the large beds and the living room. The convention food was also well done as well as the amenities, including the shopping in the bowling on property. Adding stuff would have alleviated many of the issues that I experienced at this property and I am positive that they would be able to turn around most of their issues by just hiring more employees.

What a nice hotel. Stopped overnight to look. At a boat here and was greeted at registration by…read moreSedona. She was friendly and the check in was quick and easy. The room was spotless as well. A/C worked great, shower pressure was high, What else could I ask for. Sedona then provided directions to what I was looking for. Management needs to recognize the team for an excellent experience. I will be back in Osage Beach next week and will be returning for sure.

Zelda, frontline manager, was outstanding! She accommodated all of our requests. Breakfast buffet…read morewas very good.

I was shocked by how gross the room was at $300 per night. We actually requested a new room as soon…read moreas we walked into the first room. Unfortunately, the second room was just as bad. It's really too bad because we were excited thinking it was going to be nice based on the photos in the website. Those photos are very deceiving. I would never stay in a room like this as it was worse than most roadside motels, but it was $300 per night!

Fun fact!-- I've stayed at this resort before, during and after the renovations. This is the first…read moreyear I've been here with all the work complete. I must say, the final product is quite a beauty! Check-in was a little challenging because of misinformation, but that was the only bump in the road. My room was extremely spacious and clean. (Minus a little stain on the shower curtain). The housekeeping staff did a fantastic job preparing the room. (The water gets nice and hot, and there are a couple of settings on the shower head.) I was here for a conference, so I was all over the building! Some of the rooms were a little chilly, so make sure you have a light jacket on hand! The conference center was extremely accessible, as there was a skywalk to get from my room to the main building. I had three meals provided by the hotel (there are other eateries inside), and they were all delicious, and versatile. The hotel has a little snack shop that I purchased an ice cream cone from, it was a nice treat that I didn't know I needed. All in all, the facility was extremely clean, and most of the staff will speak in passing. -- I hope to come back to Margaritaville when it is warmer so I can take advantage of the beautiful lake, and other outdoor activities on the grounds. --Parking is kinda spread out, but there's plenty. This place is perfect for a nice in-state staycation. It's only 3 hours from Kansas City, and definitely worth the drive.

I came down with a group to the car show the first weekend of May. The facility is very nice…read more Staff was seemingly untrained and had little idea of what was going on. Our reservation for next year was written on a note pad. We had three rooms in our group. All of us were double charged or had an additional charge of something on our cards when we received our statements when we check our credit card statements.

The mildew and mold smell will make your absolutely sick to your stomach. We asked the front desk…read moreif they had complaints before and all they did was have someone come with Febreeze to make it smell better. I am not a picky person at all but this place was gross. No offer to change rooms but we later learned EVERYONE on the bottom floor had a room that smelled like pure mildew. We all started coughing the next morning so we decided to cut our vacation short and leave that place. Do not stay here!

When booking the hotel, the alert from IHG stated the pool was closed for construction. However,…read morewhen we pulled up, the whole hotel was under construction. The one side had scaffolding over the whole building. I also saw empty six packs of beer under construction workers vehicles. Thankfully the construction was not taking place on floor. The front desk staff was nice. A solid just ok.

I was very impressed with the service and room I had Sunday 4/3. I had car trouble and over an hour…read morefrom home and ended up stalled/dead in the parking lot. I got a room for the night to deal with my car trouble the following day. The 2 ladies I dealt with at the front desk were amazing. The first one gave me great recommendations for a tow shop as well as a mechanic. The evening employee went above and beyond for me in regards to what I needed to get through my night. I will recommend you to anyone I know coming through that area. Well done! Thanks so much!