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Organ Mountain Organizers

5.0 (1 review)
Closed 8:00 am - 2:00 pm

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Response time

2 days

Response rate

100%

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3 years ago

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Simple Clean

Simple Clean

3.2
(5 reviews)

The two young ladies did a great job in deep cleaning our home. They didn't have to be told what…read moreto do, except during the intro moment. Got rid of stains in our bathtub, jacuzzi and sinks. The stainless steel fridge and microwave were sparkling clean again.

Beware! Kayla's crew damaged items in our home while cleaning, and Kayla would not accept…read moreresponsibility for the damaged items. Her employee scraped the kitchen cabinets above our stove with a scraping implement that removed the finish, and they also poured or squirted some sort of liquid in our sink that stained the metal. Kayla's "solution" to damaging our cabinets was to send to our home the father of one of her employees, who is some sort of handyman but does not know how to finish cabinets. He said that there was no way he could repair the damage properly and match the color of our custom cabinets. Instead, we ended up having to hire a cabinet company to sand and refinish our cabinets, and when we tried to discuss with Kayla that her company was responsible for covering the cost of the cabinet repair, she refused. She actually told me that we could afford to pay for the repair, and she couldn't, so we should be the ones to pay. She also said that I should sue her employee to try to recoup our cost. Then she hung up on me. We also haven't been able to remove the stain from our sink and are just hoping it will fade over time. In addition, she bills by the hour, and her crew did not stick to the list of cleaning priorities that I provided. They instead did unnecessary and unrequested things first, such as organize our 10-year-old son's desk, rather than prioritizing cleaning the floors first as requested. This resulted in the cleaning taking more time than we agreed to pay for, and we were billed for the extra time.

Erika Ceballos - Saenz and Smith Real Estate

Erika Ceballos - Saenz and Smith Real Estate

5.0
(4 reviews)

Excellent Agent - House Sold on First Offer…read more We found Erika Ceballos to be professional and competent, but with a few caveats. She met us and immediately we realized she was the right person to help sell our house quickly. She was organized, timely, and energetic. She understands the market and has the tools for sharp decision-making. However, we encouraged Erika to be more assertive. It was our suggestion that we have an open house when the sale started off slowly. She quickly set it up and passed out flyers in the neighborhood. We suggested that Erika communicate with us more often on what was happening amongst realtors inquiring about the house, how many people attended the open house, etc. She upped her flow of updates. When the offer came in, she was on top of that. But we felt in limbo waiting to hear back from her about how the buyers were reacting to our counteroffer. We'd prefer more responsiveness. During the sale process, we needed a few resources for minor repairs and moving. Erika was quick to suggest reputable contractors in the area, who were all very responsive and capable of doing the work without delay. She also provided us with weekly snapshots of the housing market in our area. We did have to ask for that content the first time. Afterward, she was on it. Importantly, we found it essential to go through the comps carefully ourselves to land an optimal selling price. Once we worked that out with Erika, we made only one price adjustment to sell the house. After the offer was confirmed, Erika handled all transactions smoothly using online tools and apps. She texted us when there were new documents to sign and submit. Our buyers had some complications toward the end that delayed the sale, but Erika powered through and got the deal done. We highly recommend Erika Ceballos for all your real estate agent needs. In a rapidly changing market, you need someone who is reliable and dependable to get a deal done. You'll be ecstatic to work with Erika and get your property moving on the market.

Erika is an angel. What I appreciate about her approach is that she brings the caring,…read moreunderstanding, and service - what you expect from people who grew here in the Southwest. She practices what I believe -- good old fashion business value - super person - Erika makes life easy for you.

Organ Mountain Organizers - home_organization - Updated July 2026

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