They are great there! Isabella was really nice and helpful and she saved me with a quick alteration to pants I ripped during a wedding. Awesome place I'll be back. read more

Isabella was so helpful. This is my second time using Original Hems and they have gone above and beyond my expectations. If you need alterations, with excellent service all at a fantastic value look no further. read more

We've used Original Hems for three years now and have never been disappointed in their work. They are so honest that they would not rebuild an expensive Burberry blazer for me. We are customers for life read more

Stephanie was amazing. Everyone is so helpful and professional and they do a great job. I have been going to the Santa Ana location for years and Stephanie and Isabel are THE BEST! I highly recommend them. A perfect 10+ score. Thank you Stephanie and Isabel. Babar read more

Original Hems is truly exceptional! Isabella was incredibly kind and patient--a true joy to work with. The prices were amazing, and the customer service was absolutely impeccable. The shop was clean, professional, and welcoming. Having worked in customer service myself, I can confidently say this was one of the best experiences I've ever had. I will never go anywhere else for my alterations again!" read more

Original Hems - Sewing & Alterations Near Me - Santa Ana, California

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They are so professional and knowledgeable. Their prices are reasonable and explain what is always best and recommended. They have the work done quickly and if you need something earlier they work with you. Everyone is so polite. Isabel always has a smile on her face, she is the best to work with. Usually get hems, but I have gotten my kids costumes fixed and help come up with ideas for anything. read more

Highly recommend for garment alterations. The seamstress Isabel, is the kindest person! She will give you the best quality service. Their location is a hidden gem- Good Vibes Only!! Love this place! Reminds me of LA or NY! They care about you and your garments! Top notch! Credit Card only! The service is worth the money! read more

I have been going to Original Hems for about 6 years now & they have always been the best. The turnaround time, quality, & customer service never fails to be superior. Special thank you to Isabel who is always so kind & always helps me in a pinch! 12/10 recommend for great prices & quality!!! There truly is not a better hemming studio in OC. read more

Wonderful experience here! Quick turn around on an alteration of the waist of my new jeans. The price was reasonable. I love the environment...sparkling clean and fancy decor read more

I love original hems in Santa Ana, i don't even think it is owned by the same person in Laguna. For anything other than hemming they can be a bit expensive but i always leave the tag on for that discount and when i remember i go on the first day of the month for that discount. Isabel and Stephanie are great. There was only once that i had to have something redone and still did not like it, but it was trying to make a dress fit that was not meant to be any smaller than it was. But they are still my go to for all my alterations work they are amazing. I recently bought my granddaughter a cheap red velvet pantsuit for holidays off of Temu, that's what she wanted. The alteration cost more than the outfit, but it came out beautifully, and she got so many compliments. read more

Super friendly and honest. Great work on my trousers . Got me in and out right before they closed for the day. If you need any alterations on your clothes this is the place to be. The price and service is top notch. read more

Original Hems - Pant hem. - Sewing & Alterations Near Me - Santa Ana, California

I love this place so much, even though I moved away, I'm bringing pants with me to be hemmed here while I'm back for a visit.

I'll start by saying the young girls who work at the fitting area are super kind and efficient. They originally helped me with my alterations. I left about $250 worth of alterations with a very generous time frame of outfits I need for a trip. Today i had the worst experience with the older Asian lady with glasses. I came to pick up my stuff and I tried things on just to make sure they fit right. 2 items were forgotten to be done and one bikini bottom was altered so poorly it was hanging off my body exposing parts instead of laying flat. I brought it to her attention and it took 1 hour and 45 minutes of waiting in a hot stuff room in my underwear for her to fit me and fix items that took less than a couple seconds for them to repair. I understand they should help others between helping me but this lady helped about 20 other people while I sat waiting. I exited the room at the 20 minute mark, 45 minute mark and 1 hour to remind her I've been waiting a very long time and asked if someone can assist me. She said no body can help it's only her. I heard other people complaining asking if she's the only person available to help cause she was soooo slow at her job and focusing on the line at the window while neglecting the people standing around inside the fitting rooms. All in all I am a paying customer also. I left generous ample time to complete my alterations. I had 3 super quick and easy fixes that total took 5-8 minutes to fix all 3. But she did not fit me for almost an hour!!!! On top of that she was arguing the repair cannot be done but it ended up being such a quick and easy fix but taking in the bottom of the bikini instead. I found her rude. I sat for 1 hour 45 mins in a hot room and was brushed off everytime I asked for help. That service is completely unreasonable. If there was time to serve 20 other people she could have taken 5 minutes to prevent me from waiting almost 2 hours for her to finishing helping EVERYONE ELSE FIRST. Super upset about the entire experience and how I was treated. I've included a photo of the repair that took forever to get fitted for and she even tried to make me come back for it when my flight was tomorrow. I insisted I won't come back again cause I've been here over an hour and a half and that I was going to wait for the fix not going out my way to come back. And it was finished in a couple of minutes. Pathetic service. I paid $25 for this alteration by the way to sew up the bottom of a bikini. read more

Original Hems - Sewing & Alterations Near Me - Santa Ana, California

The service here was incredible! I went with a gown for a wedding that needed to have extra fabric added to size up and I wasn't even able to tell where it was added the hem job was beautiful and they were so quick. I will be taking my alteration needs here from now on! read more

I bring my vintage wrestling shirts here to get hemmed and they do an amazing job every time. They make sure the shirt maintains its integrity even though they are altering the measurements. The girl at the front counter is also very nice. Overall, I would recommend this place to anyone who is looking to get their clothes hemmed read more

I have been using Original Hems now for many years. Isabel is truly a Gem! They are fast, professional and everything is always perfect. When Isabel hems my pants, and puts the pins in to mark the length, & says " What do think"? I don't have to look, because I know the length & break will be perfect. There are many places closer to where I live, but I never think twice about driving to Original Hems. I hope they close on July 4TH - the staff work so hard and they deserve the day off :-) read more

I definitely recommend Original Hems. I have come here for several dresses and also sent friends here and they are all happy customers. The staff are friendly. The prices are reasonable and they have quick turnaround. I even used them for my wedding dress. Great experience. read more

I have been coming here for about 8 years and have always received great service. Their pricing is reasonable and they get it done in a timely matter. The staff is always nice and patient. They will always be my go to spot to get anything done. read more

So we had a wedding on a budget My daughter in law bought a dress on Amazon that needed some serious altering. These ladies knew what to do! The dress came out beautiful! read more

It's with great pleasure that I recognize Shana, her Attention to Detail is second to none. She exhibits meticulous attention to detail in every piece of clothing she has altered for my family & I. She customized this complex dress for a special occasion and her execution was flawless. It even has pockets! She made it 3 sizes larger. She will exceed your expectations every time! You will come back to her every time! She is a master in her trade. A true perfectionist. Thank you Original Hems and Shana! read more

Original Hems - Custom formal dress with gold embroidery. Custom tailored from a size 6 to a confident 14 women's. - Sewing & Alterations Near Me - Santa Ana, California

It's too bad this once great place cares so little about good customer service. I was a long-term customer here for many years but will never go back. I have been beyond patient with waiting in extremely long lines because there aren't enough people there to wait on you in a timely manner. read more

Friendly, quick service!!! Our to go spot! Quality and value in the same place. The garment was perfect after alterations

Always receive great service and does a good job on all my alterations. Love the special on basic hem.

I came in last week to get my wedding pants hemmed and a hole fixed. I came in this morning to get the pants for my brothers wedding today. THE WORK wasn't done. There are still holes and my pants don't fit. The worst part is the worker wouldn't let me into the business to try it on. When I called in they blamed me for not trying my pants on. The store door is locked and they have a tiny window to hand you your items. When I called, and must have spoke to the manager, she blamed me for this. They offered for me to bring the cloths in, why I can't because I'm leaving to.... A wedding. Lmao. Horrible business and customer service. read more

Original Hems - Pant tear wasn't fixed. They marked in and I showed them the area. Very frustrating - Sewing & Alterations Near Me - Santa Ana, California

Friendly team members. Fast service. Decently priced. Great work. Can't ask for more when looking for a seamstress! Would recommend again for sure. read more

Sung was amazing! This place is so rad and we will always be back. Crazy good deals and absolutely worth checking out for all needs. read more

Original Hems - Sewing & Alterations Near Me - Santa Ana, California

I have gotten several items altered here. From a simple hem to a major overhaul. They are quick and efficient. I highly recommend this business. read more

Great customer service and turn around time! Hems have held up so far. No complaints!

Great service! Been coming here for years. Good quality and quick turnaround for basic hems.

Shana is amazing, she tailored my really difficult gowns for Cannes film festival . I drive from La to see her read more

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They are so quick and reliable! This is always my go to place. Great service. Quality work. Friendly staff

I'm not sure what happened, use to be a great place, prices are now through the roof and craftsmanship has drastically declined... This is the 3rd time I've been disappointed in price/quality of work. Granted they have fixed my complaints each time but it should not even come to this. I am not sure I will be returning, likely will try a few other tailors and see if their work is more detailed. I paid 40 dollars for a few patches on pair of jeans, definitely not impressed, stitching was an incoherent hack job with corners adhered with glue or something else. They need to get a better technician and go back to quality work especially for the high price they are charging. read more

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OK. So I now have been to both locations and Santa Ana is my favorite. Same great prices ($4 hem!!) and great staff but at Santa Ana, if you get in by 1 pm and its a basic easy peasy shortening of pants, they guarantee same day service by 5 pm. This is on the way to work/on the way home and near the mall. Parking is a little wonky because it's on the first floor of a mixed use real estate flanked by other businesses, offices, and apartments but its adjacent to a large parking lot if you don't get anything immediately in the front. Staff is professional and friendly. They have a great system going for drop off and pick up. Fitting rooms are clean. read more

Erik is pleasant and kind. I needed a pair of pants hemmed that day and he was able to accommodate that as part of his promotional offer. The hemming was done well. I am pleased withe the value of the work. I'd recommend Original Hems to everyone. read more

Like many who take the time to review this almost hidden gem, my wife and I have been coming here for years. We're both in the hotel / hospitality business, so whether we're dropping off our own garments for a bespoke fit or getting a guest request done à la (last) minute, Original Hems is THE go-to spot. Prices are reasonable for the high-quality work; when they're not excessively busy, they'll hem your pants on the fly, so little to no waiting...sometimes! read more

Came here a while ago back to get a dress shortened and to be tighter in some areas. Got a call back a week later saying my dress was ready. When I got home and tried on the dress I was poked by pins and needles that were left in the dress. This dress was not finished. I took it to another place to finish the work. definitely do NOT recommend this place. read more

Horrible horrible place, I took my pants to get hemmed, simple right? Nope, not here. I picked up my pants the hem was not even and I told the person older man, he said if I fix you will have to pay again. What!!!! Crazy!!! Now my pants are shorts , lesson learned. Just fyi. read more

I've been here twice in the last week to have a couple pairs of pants hemmed. Both times I've sat and waited over 20 minutes. On today's visit, they decided to let other people go ahead of me that arrived there after me. I've used them in the past, but now there customer service seems lost, and they just aren't taking care of their customers. read more

Had 24 hours last minute alteration on a suit jacket. The storefront itself is beautiful and the staff are friendly and efficient,. They completed the alteration within 24 hours as we are on a time crunch. Turned out beautiful very cost effective . read more

The owner here is the rudest person I've ever dealt with in a customer service setting. Not only that, the store regularly deal in fraud, charging people more than they quote. Expecting you to come back to the store to fight them, or they keep your money. I had was quoted $6 to hem pants, came in to do it and was told $20, spoke to the owner who told me a story about pizza, then said he'd do it for $14, and once I had them on for measurement he threw me out of the store. He literally asked me to leave. This place should be out of business. What a disgusting human being. read more