First time patient. Very happy with everything from check in to hearing test and discussion with…read morethe doctor. Glad I found them!

I had been putting off seeing an ENT for quite some time now, but 2024 is the year of healing and…read moreso I made an appointment. I've had 2 appointments so far, initial and follow up. Adam at the front is hilarious, Chief really takes the time to listen and Dr. Nora is super comforting and knowledgeable! I felt good and relieved leaving my first appointment. And the follow up was great too because the treatment plan worked!

Dr. Arenstein has been my ENT doctor since the late 1990's. Dr. Arenstein successfully diagnosed my…read moredebilitating inner-ear condition after several other physicians were unable to figure it out! I have always admired Dr. Arenstein's unflappable demeanor and clear spoken communications style. Dr. Arenstein is a patient attentive listener!

This is not a knock on the Dr directly but rather his procedures and staff. Went to get my ears…read moretested and the technician found an ear problem that she said I needed to see a Dr about urgently. Called this office and as a new patient I was not able to make an appointment sooner than a month. They do not have any process for emergencies and demonstrated no concern for the situation.

First of all they are located very close to my office- which is a win! Walking in seemed a little…read morehectic, they are busy! Lots of people waiting - but don't be discouraged if you are on time for your appointment... checking in and then being called back is quick! Nervous having never been to an ENT specialist I was a little perplexed and did not know what to expect. The "support", "assistant" went over what they would do after asking a few questions once you were in the exam room. I came in due to a slight sore throat and cold congestion/ sinus issues. They explained they would administer lidocaine and Afrin into my nostrils to prepare me for the nasal endoscopy. Everything went smooth! They tell you what to expect and how you'll feel (I appreciate this so much). Then Dr. Sorensen came in and introduced himself, asked what I was in for. He did a quick nasal endoscopy (when I say quick- less than 60 seconds in each nostril. He has wonderful bedside manners.. gave me my diagnosis which I assumed already, how we can treat and I went on my way. Wonderful practice! Highly recommend! I went back for a follow up visit and I was nice and clear. They do have to do another nasal endoscopy- I knew what to expect so second time was a breeze.

This has been a highly unprofessional and disorganized experience. My personal information was…read moreentered incorrectly, including my name and date of birth, and my account was mistakenly linked to another individual's insurance. As a result, I was improperly charged. Despite multiple requests over the past two months, I have not received a refund. I have repeatedly followed up and have been told the issue is being handled with my insurance, yet no resolution has been provided. Additionally, I was diagnosed with mild sleep apnea and informed that my insurance provider would contact me regarding a sleep therapy device. However, given the errors in my insurance information, it is unlikely that any outreach was properly initiated. Funny enough, no one contacted me at all during this time about it. I highly do not recommend this practice - they do not care about their patients.

The Hopkins staff is always knowledgeable and professional. The quality of their care is…read moreoutstanding. Office staff is good although sometimes seems a bit stressed. So glad they take my insurance. Always try to use Hopkins when possible.

Shoutout to our local community heroes! Dr Carrie Nieman and staff here in the Bethesda location…read moreare a beautifully orchestrated office! The doctor has so much knowledge and accomplishments ! A credit to this establishment. I was able to go on the website, YouTube, etc to learn how awesome the body works and how hard specialists work and train.

My primary care physician referred me to Dr. Rhee…read more I was on a short vacation in upstate Michigan to visit a relative and I developed a sore throat and a cold while I was there. The two flights back wreaked havoc on my ears - during the second flight descending into Dulles - I could not equalize the pressure in my ears through the normal methods (yawning, swallowing, etc.). The insides of my ears felt like they were going to literally explode and I could barely hear anything. Dr. Rhee looked inside my ears, nose - and asked me a few questions, and reviewed the information from the ER doctor from the night before. We had a discussion about the underlying cause - and I asked a lot of questions - all of which he answered. I was very much relieved when I left his office.

Got in quickly. Listened and took his time. Answered my questions. Office…read more staff very friendly. Offered me Manassas or Haymarket location. Definitely will go back if needed.

I just started with this practice and I love Dr. Sharma! He's very easy to talk to, down to earth…read moreand makes you feel comfortable. I usually go with female docs but sticking with him.

Johns Hopkins Community Physicians in Germantown has terrible customer service. Saw the doctor for…read morea sinus infection after having the flu 10 days earlier. The doctor recommended a flu and covid test. I asked if it was free and he said yes. Ended up receiving a bill for over $100 for the covid test. After disputing it with the office and billing, I was told there was nothing they could do. The doctor even said he didn't say it was free. I felt let down. Someone who is supposed to be in charge of my health lying. The office could have easily taken care of this. Instead, I am left with a lack of trust in my provider.