Outstanding customer service .. Great quality and value is good…read moreGreat Facility, well done. They help to get the death certificate, preparation ... They are phenomenal. People interacted most, who were incredibly helpful iscustomers.na ...have a magnificent work ethic. It always states, we are there for you...you are my customers. What a great attitude... They had a Hindu connection in the funeral is Sujata. Customers. E first one, I reached out. Cremation took place on March 8th, 2026, for my mother-in-law. I wanted to thank Christy, Maddy, Susan... and Outstanding owner Todd- met him during one of my friends' cremations. Thanks again. Susan is a great asset to the Organization. From the start to the end, process was really smooth, consistent, and well organized.. .Thanks to Margie Bundy the funeral director as well. Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: 5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit." "Honesty is the Best Policy "Be Truthful, Honest and Fair"

DeGusipe handled the funeral arrangements for my father four years ago and most recently my mother…read more The staff are incredibly kind, and my family and I appreciated their support and services during such difficult times. I'd like to especially thank Frank for being there for both of my parent's services, and Margie for helping us with being so on top of arrangements.

I cannot recommend this service enough…read more I had been in Orlando only a few months when my spouse unexpectedly passed They were amazing and so kind. Took care of everything for me as o needed I was so impressed that I pre-paid my needs to be sure my loved ones get the best. And a small instance fee assures that if I'm traveling around the country or move. The local business will take care of my needs All of the stars

My father passed away and we knew he wanted to be cremated. While he was ill for some time, we…read moreweren't totally prepared when his death happened. The rehab needed his body taken ASAP--they were indifferent to our circumstances. The staff at Citrus Grove rode in and helped get everything done!! They were one of the few organizations that posted their prices, and they stuck to it-- never attempting to upsell. Every member worked diligently to get the proper certification for VA issues, get the cremation done properly, guided us the whole way. If I could give them 6 stars I would!! Thank you Erik and Chistine- you made a difficult situation less stressful. I will recommend them to everyone I know!​​

Cover all concerns during a sad time. Took good care of my mothers remains. Respectful and…read morecompassionate.

I don't have the words to express the care, compassion and kindness my family received during the…read morepassing of my dear brother. Connie and Josey were very detailed and patient throughout the process of getting him shipped to another state. Connie was in constant communication and showed genuine concern for me during and after. I don't know that I could have navigated this process without them. First rate service showing dignity and class. Thank you

Had my husband "C" today and Tiffany Sesenton is such compassionat, kind and sympathetic. Such a…read morewonderful person who assisted my husband. She really took care of my husband , very gently. Thank you so much, Tiffany! I appreciate you!

I have been to Newcomer many times during the past 10 years. While not the happiest place to be,…read moreNewcomer offered excellent support and service. The viewings and cremations have all been respectfully performed in a very peaceful and comforting manner.

I cannot express enough gratitude and appreciation for the Neptune Society team in Summerfield,…read moreespecially Alexis. During one of the most difficult times for our family, Alexis went completely above and beyond to take care of my mother with the utmost dignity, respect, and gentleness. Her compassion and dedication provided our entire family with immense peace of mind. While the whole business was incredibly supportive, Alexis truly stands out for her exceptional care and kindness. I highly recommend them to anyone needing comfort and professionalism during a loss.

went in to grab death certificates and ashes for my family. the attitude in this office from…read morereceptionist to management was sad, condescending, unhelpful, and very rude. Lurch the guy who helped, explained how import ant he was and I should have known not to just stop by. Really. My advice, find an office that cares about your feelings... not theirs. Solid NO.

If your thinking of trusting your loved one to Tri-County funeral home..:DO NOT"" MY 54 yr old son…read moredied of cancer on June 7,2025 and he was cremated on July 1,2025.WHY??? they used the excuse the Dr. didn't sign off yet BULL COCKY When I called inquiring when I could pick him up to come home I was told it wasn't done yet My son was in the refrigerator for 30th days decomposing.What a vision for a mother and loved ones.I got with the Dr and had it signed and faxed the same day .Because that's what a mother does,they had no respect for him or us.They took his final dignity away..This is unacceptable As a mother I have nightmares on top of grief...SAVE YOURSELF THE PAIN.

My father died unexpectedly, and we needed to make plans quickly. We reached out to many places and…read morethey were the best price, in a situation like ours, the least expensive usually gets the first call. That said, their service was top of the line. They were empathetic, and helpful, offering discounts where possible. We asked for many changes and they responded positively to every request. They made everything easy. We even went over 45min for the service, which was changed to our church, and Jeremy and the gentlemen with him served and stood by without a question. I cannot say THANK YOU enough. Diane and Jeremy, and the other guy (lol-sorry I didn't get your name), you made this most difficult time more bearable! While I do not pray that any family has to experience an unexpected death, I do pray that you guys are found by many more folks. God bless you!

We purchased an urn. It is a black marble two person urn. But when our daughter saw it she hated…read moreit. Over the course of 4 weeks we spoke with 4 different people. The first 3 said there should be no problem with returning or exchanging it. Then the manager said we could not. We spoke with someone at another cremation business, who called and spoke with someone at Baldwin. Who said she would speak with the general manager. A week later she was surprised that no one had called us. I sent a letter to the general manage requesting he reconsider his decision. He never responded. Baldwin has been uncooperative. We are left with a $595 urn we will not use.

I was looking for a way to preplan for my funeral. I met with Laura Griffith, Planning Counselor,…read moreand I was able to plan for what I need at a very affordable price. I highly recommend Baldwin Brothers for your end of life needs. I can rest in peace knowing I will not be a burden on my children when I pass on.