I am just now 9 hours post op, I was a patient of Dr. Steehler for a full tonsillectomy w/adenoids…read morealso removed, cannot recall the full term he shared too groggy. However, I wanted to leave my review for new patients such as myself or even those preparing for their first upcoming surgery.
I did pay out of pocket and I won't lie and say that it was a hefty price!! Front desk staff will state they do NOT do payment plans if you are uninsured however Daisha (billing dept) was so incredibly sweet and made an arrangement with my finance, we split the cost in half so we paid a week pre op, and then I paid my remaining today!
My arrival time was 7:00AM, I checked in by 6:40am, and was called back not long after checking in, I want to say maybe 20 mins max! My pre op nurse(s) were Trish and Leah, omg they both really eased my anxiety, and had such wonderful bedside manner, they made me feel as if I was chatting with family, they promptly got me prepared for surgery by administering my IV, giving me Tylenol beforehand, explaining what I needed to do such as a provide a urine sample, get undressed, check my vitals etc. Leah provided additional comfort by setting the lights down as the beds are laid out in a row outside of the operating room, but curtains are all around to give privacy!
Dr. Steehler popped in not long after to go over my procedure, answer questions, as well as discussing medicine aftercare and providing overall reassurance
Anesthesiologist Dr. Dobson, did the same as well, asking my medical history, elaborating on the type of medicines I'd be actively given while under and what they do he was kind but more direct simply a doctor who has been doing this for quite a while I could tell, so easy work for him but nice nonetheless! I don't recall seeing him after he came by pre op but I believe he was in the op room.
My OR NURSE Shanta was very nice as well as she wheeled me into the operating room, I can't recall the name of the woman I just know she was the anesthesiologist nurse (Asian woman) OMG she was amazing she really made my experience so relaxing as she administered the anxiety medication pre op before I got wheeled in the op room, both she and Shanta were at either side of my bed next to my head. All I remember was Shanta providing oxygen, and the very pretty anesthesiologist nurse, complimenting my dumpling stuffed animal, and next thing I know we were talking about Labubu's which I collect and love as well, the irony of that was just great because she really helped me drift peacefully, and it just created a bond of trust being in her care!
After that next thing I know I'm awake in the observation room post op. I cried softly to myself as I woke up I wasn't in excruciating pain or anything I think just the nerves of having my first surgery and successfully doing it, everyone was right it really felt like the best nap, as if I slept on a cloud. Nurses Marlynn, and Susan were also very sweet and gentle with me, they monitored me for 15 min until I was discharged. Sorry ladies as I was out of it and processing going through my surgery.. but I appreciate your reassurance, and care as I was monitored and Susan for coming in clutch the extra banana ice pop!
If you reached up to this point, I hope I've reassured anyone who is nervous! The staff is excellent in care, and bedside manner. They made me feel safe, validated in my fears, and provided care ensuring I was comfortable and safe all throughout. The facility is well maintained and clean as well!
Thank you university surgical center, should I ever need another surgery I hope to be treated here.