Before coming to this hospital in person for a PET Scan, I first scheduled an appointment through…read morethe imaging department. This hospital is located in Altamonte Springs, FL, which is a 54 minute drive from my house. When I left to go to this appointment on July 16th, 2026, I was not aware that this was an appointment that I needed to fast for. I'm certain that they must have told me that I needed to fast for appointment when they initially called me for scheduling, but I just didn't remember. I do remembered them telling me that the PET Scan would take 90 minutes to complete, but I did not remember them telling me anything about needing to fast for PET Scan. I was using a driving service to take me to this appointment, and when we arrived at this hospital, we were several hours early. We decided to get something to eat while we were waiting. My driver is a friend of mine by now, because we've already taken so many trips together since we first met, around February of 2026, and she even double checked with me to see if I needed to be fasting for this PET Scan. I looked at my notes, and I couldn't find anything that indicated I needed to be fasting. In hindsight, I should have called the Imaging department at the hospital and asked them if I needed to fast, just to be certain that I didn't need to be fasting. We ended up going to a great local restaurant, and we had a delicious lunch. We ate our lunch quickly, and then headed back to AdventHealth hospital. Upon entering the hospital I headed to the right where I saw a desk area with staff working behind it. I was immediately greeted by two of the staff members behind the desk. I gave them my name, and I told them that I was here for a PET Scan. They checked their computer system, and then they directed me to a check in window, at the left hand side of the hospital lobby. After I arrived at the window, I was greeted by a friendly gentleman staff member, who checked me in, gave me a hospital wrist band, and then directed me over to the waiting area for the imaging department of the hospital, which was just ahead of his window. I had just enough time to snap some pictures of this breathtakingly beautiful AdventHealth hospital. Once I was finished, I sat down in a seat near a tall window with a view of a reflecting pool, and a nearby water fountain that was located outside of the building, near the outside seating area. Once I sat down, a few moments passed before staff member named Stephanie called my name. I walked over to her and greeted her. Right away Stephanie asked me if I was fasting, and I told her that I just had lunch. She said that unfortunately I need to be fasting for at least 4 hours before having a PET scan, and so she said that we could go to the back and she would help me reschedule my appointment. After we went to the back, Stephanie had me take a seat and she left momentarily to go make a list of potential days and times, so that we could reschedule my appointment. I called my driver to find a day and time that worked for her, and we were able to schedule a new appointment. Stephanie then escorted me out to the lobby of the gorgeous hospital. Stephanie was a very kind and understanding staff member, and she treated me so well. Despite not being able to get my PET Scan, I had a great experience, from the time that I walked into the hospital, to the point that I left the hospital.

Check-in Wed 6pm My…read moresister came from urgent care with lung edema (fluid in her lungs) turns out she has congestive heart failure. It's Sunday and she's been here without her HEART medicine and without a doctor that can care for her for days. this is the third incident where this facility seems understaffed and or the staff seems disengaged until they realize it's serious... originally I was going to complain about how uncomfortable the fold out bed was, how none of the chargers worked or went to phones from this decade, or how there was no microwave or fridge for me to store my food in, or how when we first got here there a a " respiratory risk" for my sister and the sign on her door said we should be wearing masks / gowns and yet I had to go find someone to get me a mask before entering and once I was inside there was my nephew visiting his mom, maskless... The communication has been absolute worst between staff and us. I had to OVERHEAR her dietary restrictions between changing crew, although ppl saw me bringing her food. and then I was told I couldn't heat the food I brought us in the microwave bc of said risk... but it wasn't serious enough to follow the mask protocol... and she was here for her HEART not her lungs... The cafeteria is the absolute worst I've ever seen and yeah, I wish I'd trusted my gut and driven her to winter park or ORMC. I have never had a good experience at this place. please don't bring your loved ones here if it's serious ****update Still no echocardiogram. And the hospital is under a code red. No communication on how soon we can expect one, how many more days she'll be here ... AND they forgot to feed her this morning. Again the diagnosis was congestive heart failure and her RESTING HEART RATE is 167-175!!!! I'm begging them, if you don't have the staff/ ability to treat her just say that so we can go elsewhere. I'm literally packing up to head to Winnie Palmer now fingers crossed they're able to see her as quickly as they were my partner who I also had to pull out of advent health SOUTH and head to Winnie Palmer where they promptly saw and treated her . Update 10:28 am Sunday Someone, idk who this time, walked in, didn't introduce themselves say why they were there or anything and just rolled a machine in an said Amanda our nurse who has been very helpful would be in shortly.... This is a review of the administration of the hospital and how they are severely understaffed and undertrained on bedside manner and at least a SENSE of perceived urgency. That last part is nonexistent

A great hospital that provides excellent care and quality resources…read more We have utilized this hospital a few different times over the years, and continue to come back when we are sick or hurt. Something that stands out to us about this particular facility is the resources available here. We know that this hospital is prepared for any situation that may arise which we find comfort in.

I had the unfortunate experience of being a patient in Advent Health (Orlando) just a few weeks…read moreapart in June and July of 2026. In both cases, I suspect my hospitalization could have been avoided. Advent Health is good for "Thoughts & Prayers". My "journey" began in July of 2025. That's when I noticed a sharp increase in fatigue after minor physical activity. After an EKG which suggested a possible heart block, my PCP referred me to a cardiologist. I chose one at Advent Health that I had seen 7 years earlier and knew my history. The cardiologist ordered a stress test in January of 2026. I'm not uneducated, and reviewed those results myself. They indicated a heart block with substantially restricted blood flow in the lower chambers. The follow-up visit with the cardiologist wasn't until April, so I called the cardiologist. He said the stress test came out fine, and the indication of a heart block was merely a test error. When April came, I found out that he would not attend, but a nurse would explain the result of the stress test to me. I needed no further explanation. I should have found a new health care provider immediately. I was still very fatigued after minor efforts, but trusted the doctor. I was pushing 79 years of age, after all. Perhaps this is all I should expect. On June 13, 2026, I woke up and felt extremely weak and dizzy. I took my blood pressure: normal EXCEPT that my heart rate was 30 beats per minute. Google said I was barely alive. I had my husband take me to the Advent Health ER in Lake Mary, which jumped into action and had me in a helicopter to the hospital in Orlando within minutes. I had a Third Degree Heart Block. At the hospital, I had a temporary pacemaker implanted. Two days later, a permanent pacemaker was installed. Everyone involved was responsive, professional, and pleasant. I spent most of my time in the ICU. My cardiologist, however, never saw me. Instead, he sent an associate from his office to the hospital ICU to ask how I was doing. Once out of the hospital, I was to resume my normal activities and medications. But my previous meds to reduce high blood pressure were now keeping it so low that I felt sick. I called my PCP, who said follow directions given by the cardiologist. So I called the cardiologist and the surgeon who performed the implant. The next day, a nurse responded that I should eliminate one and take the other "as needed". I ended up taking NOTHING, and still my blood pressure was no higher than 110/60, even after my heart rate was up to 104 beats per minute. I made more calls. No one ever called back. On July 5, 2026, I woke up and could NOT catch my breath. I was gasping for air, but to no avail. Another trip to the ER. Another helicopter ride. I had an acute pulmonary embolism - blood clot(s) in the lungs, undoubtedly caused by the surgery. Indeed that was about the only possible explanation for the symptoms I had recorded. But despite my many calls to supposed medical experts, no one at Advent Health thought to even mention that possibility. At least I woke up. After a few hours on supplemental oxygen, I had an emergency catheter-directed embolectomy. I.e., they sucked out the blood clots blocking the arteries. I could breath again. Once again, the staff in the hospital were mostly fine. Some of the night shift in the ICU seemed like they might be trainees. One spent 30 minutes and MANY painful attempts to draw blood. I should mention somewhere that the hospital food was inedible. Moreover, they put me on a low salt diet for no reason, then concluded that I had a sodium deficiency and gave me an IV drip. They did a test for glucose immediately after serving French Toast and syrup for breakfast, then decided I was hyperglycemic and put my on a restricted calorie diet. These things aside, they made heavy use of microwaves, turning even the best attempts at 'food' into rubber. The staff did all they could to remedy the situation. Kudos to them. Arrest the chef. But food is a trivial matter compared to important health issues. My primary complaint about Advent Health is that THEY DO NOT TAKE CALLS SERIOUSLY AND THEY DO NOT CALL BACK. My gut tells me the cardiologist should never have dismissed the results of the stress test as an error - especially since a prior test indicated the same thing. Surely, someone with medical training in cardiology should have acted on the indications of blood clots after surgery, which are hardly uncommon. Yet my many calls resulted in slight interest. They give a 24x7 "hot line" for issues after discharge. In my case, the wound reopened, bled a lot, and we wondered if I should still take the blood thinner. They would call back with answer. They never did. They weren't slow with the bills. About a quarter million for each visit to the ICU. To that they added $48,000 for "air transport" I didn't ask for and which they said I would NOT be billed for. There is an Orlando Health hospital next door. GO THERE.

Everything he is a great Dr He is caring he has a great…read morebedside manner I have referred several people to his practice

I think, Doctor Cangiano is a very good Doctor. However the staff is a total disaster they send…read moreprescription to the wrong places. They also seen to be very confused.

On May 21-22nd I went into the Orlando Health Longwood ER seeking treatment for my parasite…read moreinfection I had been seen for this issues at another ER ,PCP & My Complaint were dismissed. I met Dr. Mayfield Who Was Very Concerned Compassionate,KnowledgeableCaring & Patient . He Listened to My complaints, view photos & video .Did A thorough Assessment Of My Skin ,Scalp,Eyes Ears,Nose Heart,Lungs & Abdomen . Dr Mayfield expressed he had seen toxoplasmosis & tape worm but Nothing Like I was presenting .He was also concerned about me being on steroids for too long . I had also mentioned I was experiencing brain fog , headaches, dizziness & unsteady gain along with issues of My bulging Cervical Disc .The Plan of Care was to get a CT scan R/O Stroke , Battery of Lab tests & blood cultures also plans to Admit me for further treatment. My Dtr & I was in agreement with Dr. Mayfield Plans. He did voice although He will admit with a plan of care & that admitting Dr can change the admit treatment plans & Thats exactly what occurred when I was transferred to Orlando Health Lake Mary Hospital Under The Care Of Dr Neal Shah & Dr Ewa Szczypinska . Instead of Treating My Parasitic & Other Presenting complaint.I was admitted for Victim Of Traumatic Event UNBELIEVABLE. Thanks You Dr. Mayfield for making a thorough Assessment Of My Condition & Listening To Me. Who better Knows Their Body Than The Patient. Instead of Listening & Reading My Electronic Records Share Among Hospital You Did Your Own Medical Assessment With A Treatment That Aligned Up With My Chief Complaints. Thanks So Much For The Care That You Provided & Keep Up The Great Work. Glad To Know That Your Are In My Community & At Orlando Health Longwood Location. I would definitely recommend My Family, Friends, Colleagues & seek treatment for My Health Care Needs .

Do not trust this place they put me in a girly hospital gown made fun of me and what the doctor…read morepissed me off and I want this place demolished

I came in here after hurting my ankle. They did X-rays and found it was broken. The doctor said I…read moreneeded crutches which I've never used in my life. Bless the nurse who tried to give me a crash course. Pun intended. I really did try but panicked when I could not move around on them. After convincing them crutches weren't a safe option since I broke my ankle standing up, they offered me an ankle support brace. Two nurses tried to put it on and even the doctor came to help. It didn't feel right after and I referenced the instructions pamphlet that was laying on the bed numerous times before I was taken seriously. Turns out after the doctor read it, the boot was on upside down. Finally it was fixed. Then I was discharged with paperwork and anti inflammatory medication. This is where they lose stars- I then was told I was good to go and leave. I had no assistance with a broken ankle. My foot was bare and I had to hobble to my car. I made it to the exit door which I was opening when the kind woman at the desk asked if I needed a wheelchair. At that point I had already made it and my car was right there so I declined and quite frankly was tired, in pain, and over it. Walking on the floor of urgent care barefoot was very unsanitary. I get I was the last patient of the day but they were still open so the quality of care and attention to detail shouldn't have diminished. Also, I overhead the nurses talking about the grossest things they'd seen while working. I'll spare you those stories.

I've been to this place a couple of times, so this review is an overall review of the times I've…read morebeen. The first few times, I've had to wait for ever to get seen. Other than the waiting though, the nurses/doctors I've dealt with have all been nice. My last visit which was very recent, I had to get sutures. When I got there, I didn't have to wait which to me was a surprise. Everything was great, they were quick in getting to my situation and again everyone was friendly. I was told to do a follow up check before getting the sutures off but I didn't go because I didn't want to pay another copay just so they can tell me it's fine and healing. When I called to check on this, I was given very short answers as though she were in a hurry to get off the phone.

Advent Health, Winter Park, is a big hospital with a lot of ER docs and nurses. My last hospital…read moretrip this week, I got to see Dr. Mills, the Senior ER Resident who saved my life on the night of April 9th, as I went in with septic shock vs severe sepsis, the latter I had three times in the last three years. I reminded Dr. Mills of his accomplishment this past Tuesday night. He didn't remember and was very busy with other patients. Hours later, as the ER had a moment of respite, Dr. Mills took time to review his April 9th notes and remembered me as someone he believed would depart from this earth when he sent me upstairs on the night of the April night discussed. He came into my room Tuesday night, before sending me upstairs for admission, gave me a fist bump, and thanked me for reminding him of why he's an ER Resident. For those who don't know about Septic Shock, most die. Those who don't die, often have arms, legs, or all amputated, and somehow, Dr. Mills and his team prevented all of the aforementioned nightmare scenarios.

Due to the findings from a recent medical check, I had to have an outpatient surgery done…read more Everything was set up, I received updates from my appointments and the surgery via both calls from the scheduling team, the doctor's office and also via Epic MyChart which is the helpful tool where you can track all medical care, notes and such easily via the phone app or your computer. I arrived at 630a the day of my surgery, was taken back into the prepping area where nurse Gemma got me all ready for my procedure, took my readings, checked up on me to ensure everything was ready to go and to ensure I was feeling at ease. There was also nurse Amy who came in, prepping me and another whose name I cannot recall but each one of them truly were wonderful. The level of care I was provided helped ease any anxiety or worries which could have gotten a hold of me. Dr. Sefton, the anesthesiologist came by to introduce himself, explain how he was going to provide his skills towards my care, informed me of what exactly he would monitor me for to ensure I was not feeling nauseous after the anesthesia I would be provided. A short bit after, Dr. Kemp came in to also go through how she was going to assist my health with the surgery I was going to have. My loved ones were brought in to sit with me for a bit before I was moved into the operating room, given some good drugs and I don't recall anything until I was moved into PACU for recovery. While in the PACU, my loved ones were able to come in as a nurse monitored me to make sure there were no aftereffects happening, I was dressed up once everything was clear that I was feeling well enough to head home, and my visit to the Outpatient was pleasantly done. I was given clear instructions on how to treat my procedure area and what to expect. I arrived home by noon time, shortly after took a nap and have not felt any nausea or pain at all. I was able to sleep well in my own bed, woke up today in great spirits and feeling wonderful considering all that has happened a short while ago. I went onto MyChart and read through all the clinical notes posted by Dr. Kemp where everything is clearly outlined so I can easily track my care.

I don't usually take the time to write a review... but I have never felt so unwelcome walking to a…read morebusiness and waiting in their lobby. As we waited, my sick son and I had to listen the 3 female employees complain and gossip about the other nurse who works there. It was so catty, I felt like they were back in HS. India, at the front desk/receptionist, and Lindsey, and the other female nurse (Alyssa?) It was so awkward and unprofessional. My son was sitting there sick and no one takes any urgency to get us checked in or back to a room. They just ignore us and continue with their bitch session without any business courtesy. I don't need to hear the office gossip- take it to the break room! They obviously hate their job and it shows. Worst customer service/basic human interaction ever. The actual nurse once in the sick room Jasmine Jones was great.

Outstanding care and highly skilled Dr. Wendy! Should be recognized as the best carespot doctorread more

The front desk receptionist was so unfriendly and had no customer service skills. She asked me what…read morewas wrong, but then wouldn't even listen to me when I tried to explain to her the problem. She ended up telling me to go someplace else for care. New place, but already going in the wrong direction.

Quick and easy service. Friendly staff. Judy and Danielle made everything easy and simple…read moreprocess. No wait and being able to just walk in with them being new is something to take advantage of. And they offer you a cookie with every visit! Something nice for the kids.

I have gone to 2 other urgent care in longwood and altamonte springs and they were totally…read moreincompetent. One even put my wrist brace made for the left hand on the right hand. Didnt even see mistake when I questioned it. Express Care PA Robert Walther (hope I have spelling correct) was truly amazing. He examined me heart, ear, nose and throat thoroughly. Requested xray done on premises. He called me following day with doctors diagnosis after reviewing my xray with Acute Bronchitis and they ruled out Pneumonia. The cough medicated Robert prescribed was fantastic controlling my constant cough and I was finally able to sleep. Waiting time was minimal as I was seen within 10 minutes. I HIGHLY RECOMMED THIS FACILITY OVER ALL OTHERS. Negative reviews are from years ago, they must have different staff. Thank you to staff for the wonderful service.

P.A Walther has been extremely helpful throughout the last…read morefew years! He's helped out considerably through my bouts of Upper Respiratory infection. This week he treated me for the symptoms of Covid! He follows up when he needs to, and I really feel well taken care of every time! The front desk has also been EXTREMELY helpful! Thanks for being there when I've needed you most!

I have a wondeful experience at Advent health delivering my baby. All the nurses were wonderful…read moreand the attending physician was the BEST.

I had to take a moment to share what a fantastic experience our family had in Labor & Delivery…read moreward. My daughter delivered her first child here May 4th. Her birth plan was ALL natural. The whole staff was fantastic but we want to especially give a Special thank you & recognition to Nurses Robyn & Colleen!! Both super special women! They were informative, kind, patient, encouraging & alwaysssss available through the process. Together we were a TEAM- we are forever grateful for the love they showed during my daughters 2 & 1/2 days of labor. The hospital is clean, lots of birthing options, kind & respectful nurses who put YOUR needs first & never try to push anything on you that's not in your plan. Highly recommend Altamonte baby center for birthing