The mechanics definitely went above and beyond to help repair my wife's car. They could have easily…read moretaken advantage, but instead gave her a fair and honest assessment and price. Would definitely recommend.

I have had my last two cars maintained by 5-Star Auto and Tire. Their prices are fair. Their…read moreservices are reliable. They are honest. They deserve a FIVE Star Rating. Marc Dozier

Crooks!! Stay away!!…read more Went in to have a NEW tire patched "professionally" and the work appeared to be performed incorrectly. Had to return 1 hour later when the tire went flat. The recommended remedy was to plug the tire instead. Now, there's damage to my new tire from having to Pierce the steel belt. I asked for a refund of the price difference and was told "No, your good. You asked for a patch and are leaving with a patch and plug". I replied, that I could have plugged it myself at home but I did not want to pierce a new tire, I wanted it done with a patch from the inside. He repeated, "well, your good".

I took my vehicle into Tim's Tire & Auto, he ordered new Crager wheels. This shop did not tell me…read morethey were slotted for the wheel nuts, he used the wrong heavy duty socket to install them and scratched and damaged in the area of the wheel nut. I asked him why he used such heavy socket and he had no excuse except that he only impact sockets (which were too thick). Then he told me the wheels had to be torqued at 100 lbs which I knew was incorrect and called Crager customer service and they advised not to torque over 80 ft lbs. After damaging both wheels which were very expensive he offered me $150 which with two damaged from wheels worth $600 was offensive. I will never do business with this company again. Please beware and be careful.

This has been my mechanic for years. Always honest and great pricing. I recommend this shop to…read moreeveryone.

I have been going to Richard's for car repairs for 25 years. I have BMW's, Mercedes, and now a…read moreLexus and I would prefer to take my car to this shop than any where else in the whole Tampa bay area. This is one of the best mechanic's in the area and would highly recommend Richard's Import. As for the little girl Cilvia A. Don't hide who you are be proud, but I would bet you don't have a good education or job!

Long story short- I needed an AC repair that the dealer quoted $2400. Firestone quoted $1600…read more Pinellas Auto quoted $600. They did a great job and my AC blows cold. 2 weeks later I bent a tie rod hitting a curb hard. They repaired and aligned and did some other odds and ends for a fair price. I have a new mechanic in Tarpon Springs! So far, I'm super happy with this locally owned business.

Yesterday, I had an unprecedented experience of cruel, unprofessional behavior by Pinellas Auto. To…read morepreface this review: 1. I mistakenly chose this auto shop because of positive online reviews and a seemingly inviting dropbox. 2. I have never written a Yelp Review (observe blank history) and I don't like disparaging a small business. 3. The 5-star review conveniently posted right below me, right after I left, is from the manager, Shannan T. Please, these people are not worth your hard-earned cash. Last night, my car shut down while I was driving. I have not had any major issues with my vehicle, and I've owned it for 9 years. It has served me well, but of course, these things start to happen at higher mileage. My car was stranded on the side of Alderman, in the midst of moderate speed traffic, just off of US 19, for approximately 2 hours, while I waited for AAA. When they arrived, they were extremely helpful and I asked the driver to take it to Pinellas Auto because it was convenient. The driver told me he suspected it was the fuel pump and later, when I filled out the drop-off form, I mentioned this. At 8 AM, I received a call from the receptionist and she stated that the diagnostic would be $40. She said they would remove it with service, and I acquiesced. An hour later, she said the mechanic could not find the issue and it would be another $85. Later, they told me that they meant it would be a *total* of $85, not $125. Because she did not communicate that their diagnostic test is not a flat fee, like for example, Tires Plus lets you know up front, I was more than perturbed, I was livid. It sounded as if I were being penalized, baited-and-switched for their incompetence (It took Tires Plus one hour to find the problem following this incident). I left the drop-off note as a trail of bread crumbs for what should have been an easier diagnosis. So why should it take this mechanic longer? They apparently milk it and charge for a diagnosis by the hour; they might want to let the customer know that up front, instead of dropping the financial bomb on them after they were already uneasily biting their nails in the diagnostic stage. I admittedly yelled at the receptionist with an, "Are you f****** kidding me?" and she remained silent. I asked again. She still remained silent. I said, "You are silent right now because you KNOW this is wrong." She still remained silent. I said I was coming to get my key, I said god****you, and I hung up. I had a Lyft take me to the auto repair shop and when I arrived, I found my vehicle as is pictured: with the hood up, window open (I don't know why or how it was open because the car had no power to get it open and I couldn't close it afterward), a hose exposed and other assorted parts like my filter gathered into my passenger seat. The Lyft driver was appalled at the scene. I requested that the receptionist take a look at how my car was left and I asked her what kind of place it was. The manager, Shannan, followed her out. Shannan smiled the entire time I expressed distress over the situation. I asked her if she felt it funny, and while she said no, she continued to facially express it with an even bigger smile. She said, "Well, you were rude to my receptionist." Emotions can get high when you bait-and-switch a customer with something as serious as their vehicle, which for most of us, is the vessel for our livelihood: work. While I should not have yelled at the receptionist, she knew that not telling me their diagnostic fee could increase was wrong and at least looked and sounded as if she acknowledged this. We know when someone understands us and she did understand why I was upset. I actually want to apologize to her because I should have saved the full breadth of my insults for Shannan, who smiled smugly while exclaiming: "It's your problem because it's your car." Obviously, it IS my problem; however, I should not be told one fee and then another. Shannan stood there with a verbal shrug: "We've been in business for thirty years," while I asked her how they could be so unprofessional to leave parts of my car in literal pieces, IN my passenger seat, with the hood up and car open in the middle of their parking lot. Anyone could have robbed my car of parts while it sat there, open and abandoned. They never even took the car inside their garage. They may have been there for 30 years, but I've been here for 33 and this is not how you run a business. The mechanic never showed his face and he never spoke to me. He sent out his two receptionists to gloat at me while he cowered inside. I had to waste another AAA tow to move my vehicle. I would be saddened to hear this happen to someone else. Don't let it happen to you.

I recently had a small collision and got an estimate and repair done at Ferman Collision in Tarpon…read moreSprings. I was met with understanding and friendly staff. Mike Miller was courteous and professional in handling my estimate and repair details. He kept me up to date on the progress of the repair to my vehicle. It was completed in a very timely manner and I am more than satisfied with the finished job. I would highly recommend their business. Well done. Judy K Diede

Great service Excellent repairs all original parts…read moreCost was covered by insurance. I would recommend this company to anyone who needs auto repair services CLASS A WORK

Don't know happened today but I guess spending almost $2000 is not good enough for this guy to…read moreappreciate your business. Good mechanic, poor communicator. Don't ask him to explain anything to you.

Dain has worked on about 9 of my vehicles roughly, might actually be more. I drive over a hour to…read morehave him work on my cars/trucks. Honest, and reliable, does not try to sell me stuff I don't need.

Customer sevice with phone call. Aldo think place has change owners many times nothing really to…read morebad but better options out there

My BWW is out of warranty, And I've never taken it anywhere but the BMW dealership…read more.... I recently hit a pothole and did some major damage to my axle and tire. I called to get some over the phone pricing from the local BMW dealership, for just the tire! After they gave me a price I decided to call around to some other places. After speaking to Moe at Tampa Bay wholesale, I knew I had to take my car there. Moe was upfront, completely transparent, and took his time to talk to me. He treated me like an individual, like a friend. He answered my questions gave me guidance and let me make my own decision. It just felt so honest, open and Trustworthy. I am so happy to have found this local repair shop! What a comfort to know you can actually trust someone working on your car. Moe and his team did an awesome job on my Beamer. I'm never going anywhere else.

Amazing service. In and out extremely quickly. The service…read morewas very reasonable. The repair is still holding up.

They did my 13 Town and country van today and i got 4 almost brand new tires and 4 tpms sensors…read moreinstalled for only 340 awesome service van rides nice