I ordered 15 cigarette tubes and 6 bags tobacco unfortunately the boxes came all smashed i…read morecontacted them and their answer to me was they would send me some boxes on my next order well that doesn't work for me they should have sent the boxes out right away I've been buying from them for years thats not how you treat customers.i put a dispute in with my Credit card sent photos and they sided with them well guess I won't be using that cc any more as far as TED dont use them they dont stand behind the products

Too complicated to order, my billing address and shipping address are different and I can't place…read moremy order. I jumped through their Mickey Mouse age verification and even sent them a picture ID. It shouldn't make a row of BS as to where I reside and where I bank as long as they get paid by my card, I could bank in Bungfuct, Egypt if I wanted, but just because my residence address is different from my billing address they won't to sell me their product, well f**k 'em.

Samuel was unbelievably helpful. I have been vaping for about 2 years, I started vaping to quite…read moresmoking cigarettes. I was using a vape that required me to use an exuberant amount of coils. I went to pumpernickel pops to see it they could assist me in finding a better vape, I was assisted by a very knowledgeable gentleman named Samuel. He knew exactly what I needed and pointed me to a product that was exponentially better. My coils went from lasting 4 days to 40 days no exaggeration. So thank you from the bottom of my heart Samuel, you're the man!!!

The staff is always so nice and they pay attention to their customers as well. They know what you…read morewant when you come in also they have a very big nice selection at good prices

Nice selection, fairly priced. Small but comfortable seating area. Friendly service. Will be back…read morewhen I'm in town.

Great service and selection! we regularly get cigars from here as gifts for our clients.read more

These guys are new to town.. and I couldn't be more happier that they came !!! You guys have to…read morecheck this place out!!!! It smells so good!! And it's insanely clean. Rock on guys

I was in the Ormond Beach store, wanted to purchase a nectar pen. The associates convinced me to…read morepurchase an electric one. And up sold me to the more expensive $80 one. Upon taking it home, it would go through all of the electronic functions, but would lose heat and would not burn. I had several other people try with the same result. When I purchased the unit, it was the last one they had and was a display unit. I brought it back the next morning for a replacement or a refund and they said they don't do that. They would have someone look at it and get back with me. Later that day, the sales associate got a hold of me and told me that the unit was working perfectly. I went back and picked up the unit, took it back to the house and tried it again with the same result it would go through all of the lighting, but would not burn the distillate. I brought the unit back again with a video displaying that the unit would not stay hot when touching the oil. Ultimately, the sales associate told me every sale is final and they do not back their product. Even though this was a display unit, the sales associate made me feel as though I was either lying or ignorant. I would not recommend this shop because they do not back their product. You would think that selling me a display unit that was defective would be an obvious refund or replace replacement. The associate was irritated and short with me informing me that there is nothing that they can do. I was hoping that the owner would get a hold of me directly to address the situation. I can not use it at all! That was a display unit, was defective from purchase, and I was demeaned and rejected with prejudice. I have been going to the store for years, but that type of treatment and lack of Support will keep me from going back. I would love to speak to the owner about how I was treated and what suggestion he has for the defective display unit that I have .

Been in a lot of smoke shops by far my favorite! Super clean and very nice!! Lots of varieties to…read morechoose from!

I've never met more friendly and welcoming people in the area! They take care of their customers…read moreand make sure you have all you need! Love their point system! Compared to the local competitors, this place exceeds them by far! Love you guys! Thank you for caring about your customers!!

From the owner: We are a full vapor shop. Family owned and operating, We have a vast selection of starter kits,…read morevaporizers, Mod's, RTA's, RDA's, Atomizers, Tanks, Coils, Wire, Tools, and accessories.Also keep in mind all the new products that are coming out !!