Left me multiple agressive voicemails because I had sent his call to vm while I was in the middle…read moreof a presentation. I have never been on the receiving end of so much agression from a total stranger. We will not be proceeding with him for any work.

You really dont know the service your going to get until there is an issue. There was a…read moremisunderstanding on my order and was resolved quickly. 6 stars for customer service

Very helpful and friendly. Needed parts for bbq and got what was needed. Great local shop.read more

I walked in and did two laps around the store with no one welcoming me or coming to help. I went…read moreto the desk and after about five minutes someone came out from behind the computer to ask what i needed. when i asked about a traeger smoker they said they don't carry them, even though the website says they do. he said i can go directly through traeger--which defeats the purpose of buying from a local store. I asked him to show me what other options there were and there was only one, which was huge and too big for my space. when i asked for other options he said that was it.

The door bad business with poor customer service! They will have you waiting on your order when…read morethere late on having it ready then tell you hurry up and come get it because other people are ready to take it even though it's promised to you! Communication and business practice sucks and the don't do anything to make right what they did wrong! this company gets the middle finger for their bad business practice...

I bought a small pit from them about six years ago. I'm just waiting to get a bigger one since I'm…read morebetter at grilling now! Very good quality work.

I had a great experience. Albert was so helpful with helping me to choose all of my appliances and…read moregave me great advice regarding the perfect fireplace to suit my needs. The delivery for my fireplace was scheduled and delivered on time. Armen was also very helpful with additional recommendations. And the prices were very competitive.

Could not be more grateful for the Fireside family…read more From the moment we walked into Armen's beautifully appointed showroom to the time of our order, we knew we were in great hands. Love the convenient location and family-owned pride - far more than the corporate dealerships we shopped prior. If only everyone else was this genuinely attentive, well-stocked and knowledgeable.

Vilma was Very attentive, gave my daughter a coloring page and candy while we browse around for our…read morenew refrigerator. Approached us very nice. Great customer service from the male in the appliances, explained everything well detailed. Loved the experience on our first time here at plaza Mexico Curaçao. Thank you for all the staff that made us feel welcome. Me encanto el servicio de Vilma y todo Los demas Que nos hicieron sentir agusto cuando entramos à la tienda.

I have been a customer for over 5 years I have experienced nothing but a…read moreheartache after heartache.. My furniture broke twice I needed a replacement mind you I have a warranty this didn't make any difference at all they picked up my furniture over 4 months ago and never called to refund my money back! Beware of Jesus he is a tricky one! He hid from us in the store to avoid us asking questions!! The employees looked at us with a blank stare when asking about our refund, I spoke with a young lady better name of Carmen she told me that it was a process, but I never heard from this young lady again it's been months Fonzo, Jesus's sidekick said he would get right on it. It's been months later nothing happened so we are living in House a with no furniture and this is Curaçao's way of doing business. I am very disappointed in the way we were being treated we started to wonder if it was Our skin color yes, I said it Our skin color. We had to literally stand there and demand to speak with the management however, we were given Fonzo and to my surprise, nothing happened to this situation, we have no furniture in our home that was paid for and No one ever called us to see about our refund! By this time I am concerned about racial discrimination we were completely ignored as African Americans other customers of Latin descent were helped right away when we were ignored and had to make our way to a management. this store seriously needs to have a re-training in customer service!

Robert was fantastic. I've used this company several times and they never disappoint. On time, on…read morebudget and professional. Don't waste your time with the others. Call grill guru

Robert is a very personable young man, easy to talk to, arrives on time and immediately starts. His…read morework is very thorough. My oven was bad, real bad. To look at it now it looks like a brand new oven! The job was worth every penny. I would highly recommend Robert and Grill Guru!

Arnie is awesome. He did everything he said he would. Unfortunately I went there and told him what…read moreI wanted. He got it for me on time. But what I thought I wanted turned out to be horribly wrong. I ordered an Artisan BBQ. Unfortunately for me the people at Artisan didn't think people use BBQ's out doors. In the slightest breeze the knows get wicked hot. In a moderate breeze it burns out all the wiring. Self immolation. The people at Artisan had the the cahones to try and sell me a $600 wind deflector for a BBQ that cost over $4,000. Next BBQ I'll consult Arnie first.

Great selection and service. Fast install. Coyote Grill is amazing ! Crushed my old Viking…read moregrill .

Unfortunately, there are some workers who don't take their job seriously. The person who came to…read moreclean my grill absolutely fell short of the results I was expecting. First, I called for an appt and didn't get a callback for several days. Finally got a callback and an appt set up. Was told based on my pictures that the cleaning would be $250 plus additional costs for any parts that may need to be replaced. After several days of back and forth to give them a chance to find a broken part, I was told they could find it despite my giving them exact make and model number. Ok fine. The broken push button starter was agreed upon but was told the cleaning was now $400. Ok, I assume this cleaning is going to be really good so fine, I agreed. The appt date came and my grill was "cleaned". But when I got home from work, although I see see big improvements on the inside, there was no cleaning done to the single stove top just to the right of the grill, none done to the grease pan at the bottom, and none to the gas knobs. Upon closer look at the inside of the grill, there was still grease left on several places enough that when I moved the grill tops, my hands were black and greasy. Now, I admit the grill was much cleaner than it started but for $400 shouldn't the grill be darn near immaculate??!! When I asked why th rest of the grill wasn't cleaned or at least wiped down, I was told it would be additional costs! The owner did offer to come out and clean it again but at this point I refused. I can't believe they charge this much and only clean the inside of the grill to about an 80% level. Both Bob and Nancy are nice enough over the phone but maybe make sure your workers do a better job when charging those kinds of prices. Next time, I'll just buy some easy-off and a few sponges and save myself $380

Our HOA hired So Cal Grill Cleaning and Repair and REALLY appreciate their outstanding service,…read moreprofessionalism, and integrity. One BBQ company stated that we needed a new grill while So Cal Grill simply replaced the ground wire and a couple of other parts. They didn't upsell! Thanks, Rohan! Also, their deep clean was like a restoration. Here's feedback from one resident. 'BBQ LOOKS BRAND NEW. The operation is quick lighting and once right burner fully lite turning on the left burner just takes seconds to light. It's excellent work.' Our HOA looks forward to a long partnership with Southern California Grill Cleaning and Repair.

Jose did an amazing job cleaning my stainless steel Blaze bbq grill and flat top. He was very…read moreresponsive to my request. I'll have him out next year for an annual detail service.

From the owner: Jerry's BBQ Grill Outlet & Services is a Grill Store located in Ontario, CA. We offer Backyard…read moreGrill, Heaters, Smokers, BBQ Cleaning, BBQ Maintenance, BBQ Equipment, Fire Logs, and other Grill Store Services. We provide a wide variety of grills and smokers from top brands, as well as a full range of grilling accessories and supplies. We also offer professional grill installation and repair services, so you can be sure your grill is always in top condition. Whether you're a seasoned BBQ pro or just starting out, Jerry's BBQ Grill Outlet & Services has everything you need to grill up a delicious meal. Contact us today for more information and services!

Junior was my contact person at Sepulveda and he was great! Very knowledgeable about the products,…read moreso helpful and pleasant to deal with. I'm going to ask my builder to order from Sepulveda Building Materials - a nice family owned business in Gardena. And the employees are all so helpful!

Sepulvida has the best granite selection in San Bernadino and Redlands. We went to two others that…read morewere very limitied to whst they offered or has in stock. The customer experience was Super from beginning to end! We left paying a fair price with exactly what we were looking for.