There were so many different grills to choose from, and I love the green egg one, and it is so…read morecool, and the people are very nice, friendly, and helpful. There is a good selection, and great value too.

I'm happy to give them a 5 star review!! Jim & Tony were incredibly helpful throughout the whole…read moreprocess of purchasing our prefab fireplace and having it delivered. When our contractor was putting it together, we thought there might have been some damage with the fireplace. As opposed to taking their time and putting us off, they were really on top of it, communicating with all the right people to make sure everything was OK. In the end, it all worked out and we are very happy with our beautiful fireplace. I would recommend barbecue outlet!

Jacob was very helpful. Came in for help with a fireplace and he took care of us. Check them outread more

Phenomenal service and experience. Worked around my schedule flawlessly. We went in on Saturday at…read more5:30 and had our new fireplace logs/grate/burner installed by 3 the following day. Rate was extremely reasonable after being over quoted by multiple other places. 10/10 experience and I'll be sending any referrals I have over!

Wow, Luke has been nothing but exceptional in our interactions with him! Very professional and…read moreknowledgeable. We're new home owners and we got our house only to find out our fireplace wasn't working. Luke came out and removed the difficult to use "electronic ignition pilot system" so we can just use the natural gas line. Later that day, we started smelling gas throughout the second floor. He offered to come out again free of charge to check on it for us. Turns out the valve for the fireplace is faulty and we have to get it replaced and the seller must have just put the electronic ignition pilot system on as a "bandaid" fix to stop the leaking (sketch). Luke helped us identify the leak and really went above and beyond to help us out as new home owners (steps to take, referral to a plumber, etc). We'll definitely be back if we need any fireplace help in the future and would refer him out to anyone that needs him!

Beware of this company!…read more I ordered a fire table from this company's website because it clearly states 2-5 business days for shipping. Before placing my order, I even called to confirm that the fireplace was in stock, and I was told it was. It has now been three weeks, and my order still hasn't shipped. I have called over and over, with my calls repeatedly being ignored. I finally managed to get someone on the phone, and they apologized, admitted that the fireplace had not shipped, and told me it should ship the following week. I explained that this delay was causing me additional costs because I had contractors scheduled to install it, and now I would have to pay to have them come back out. They told me they would discuss what they could do to help offset those additional costs and would get back to me. Of course, they never called me back. And now they are once again avoiding my calls. I completely understand that delays happen, but what is unacceptable is advertising 2-5 business day shipping, confirming an item is in stock before purchase, failing to ship it for three weeks, and then refusing to communicate with the customer. Save yourself the headache and think twice before ordering from this company. I wish I had.

Mike came out to inspect our gas fireplace, which had only been lighting halfway. He took the time…read moreto explain how our fireplace works, what we could realistically expect from the unit we have, and what options we might consider if we ever decided to upgrade. What I appreciated most was how honest he was. After looking everything over, he told me the issue was likely just a buildup that needed a thorough cleaning and possibly some new sand. He even mentioned that my husband could probably handle it himself if we wanted to go that route. That level of honesty is rare. In the end, we chose to have Mike take care of it. While he was here, he also installed a damper clamp that we didn't realize was missing, which brought the fireplace up to code. Before calling Fireplace Doctor, we had another company come out. They made the situation sound much more serious and tried to convince us we needed a completely new fireplace unit because they claimed our setup was dangerous. Mike calmly explained why that wasn't the case and helped put our minds at ease. We really appreciated his knowledge, integrity, and the time he spent walking us through everything.

Had old fireplace turned to fire glass (instead of old school fake logs)! They returned my call the…read moreday i called, gave me complimentary estimate! Arrived in time. The tech was professional, respectful of our home, and very knowledgeable . A month later the gas fireplace was transformed. He made it look so modern and fresh ! I am super excited with the results and their professionalism! No mess or anything ! Highly recommend .

Not sure why there are bad reviews- I had an issue with my grill and BJ was exceptional and very…read morequick to respond and help me. By far the best results I have gotten for a cleaning on top of what was needed to be fixed. - and BBQ REPAIR PROS is by FAR the best BBQ Repair Service I've ever used on my 20+ years of owning a big Viking Builtin Grill. Not only were they able to fix a valve issue that prevented me from using my grill for almost a year, but did it immediately and at the best price I found out of four different places. Quick responses and a genuine guy I can also have a great conversation with. I was going back n forth with two other BBQ services that couldn't send someone who actually knew how to repair my grill. All I can say is BBQ Repair Pros are the best! They identified the chronic problem that others could not, but fixed it so my Viking BBQ Grill works almost better than new!!! BBQ REPAIR PROS really are the pros when it comes to BBQ Grill repairs.

I honestly can't say enough good things about this company! As a woman with a disability, I really…read moreappreciated how kind, patient, and understanding everyone was. I wasn't sure which BBQ would work best for me, and they took the time to actually listen to what I needed and helped me choose the perfect one. They made the entire process so easy, from the quote , to choosing the BBQ , to the installation.Their prices were also cheaper than anywhere else I looked, which was such a huge bonus! But what really stood out to me was the quality of service and patience with me. The workers were exceptional on the phone. Everyone I dealt with was so genuine, kind, and whole-hearted. You can tell they truly care about their customers and aren't just trying to make a sale. I felt very comfortable and taken care of throughout the whole experience. My BBQ looks amazing, and I couldn't be happier with the service. I would absolutely recommend them to anyone looking for BBQ cleaning or installation!

I've been living in my home for about two years now and had not used my outdoor BBQ because I was…read moreso disgusted with how gross the previous owners left it. I finally had enough and decided to get both the side burners and the main BBQ appliances professionally cleaned. I stumbled across BBQ Renew through a Google search. I liked that they were upfront about their pricing and that they were a family owned business. I decided to contact them through their text message platform and quickly received a response. We were able to schedule a cleaning for the next week. The technician (I believe his name was Chris) arrived and quickly got to work. I appreciated that he brought and used all of his own tools, including a hose and vaccum cleaner, rather than using my hose which he could have easily accessed. Chris worked for over 3 hours and transformed my once horrifying grill into something beautiful. He even took the time to polish the exterior and the doors below. Chris also went the extra mile and vacuumed out the space below the grill as well. He definitely didn't need to take that extra step and I appreciate him so much for helping me out there. I highly recommend this company for anyone needing a little help with their BBQ appliances! Thank you Chris for making me want to use my grill!

This company is an absolute DO NOT USE! They give you an estimate and then the final bill is…read morehundreds of dollars more! I spent $2300.00 with them and the issues is NOT resolved! When I asked them to stand behind what they did and warranty the work, they claimed anything could have happened, water, spiders and on and on! Horrible experience and horrible dishonest people!

No other place the buy Wood for Smoking and BBQing. Name a Wood and they have it all packaged up…read moreand ready to go. They even load it for you. If I'm doing Brisket Post Oak and Pecan is a must. They have those as well as others by the Ton. They also have at least 100 different Seasonings and Rubs for Sale as well as BBQ Accessories. No better place to shop.

World famous Harry Soo was here demonstrating some BBQ and giving out samples. Harry broke in the…read moresmoker he likes to call Bob. Monk balls were first to be looked. While cooking Harry showed us how to prepare pork, and brisket for the pit. Everything from selection of the meat, trimming, and seasoning. The pork butt, and brisket were put on the smoker. We got to eat the Monk Balls along with brisket, pulled pork sliders, chicken, ribs, and Biirria. All this BBQ was delicious. Most of us went in the store to buy some of Harry's products and other items. I can't believe how big this place is and how many people were buying truck loads of wood. This is a fun place to come and I can't wait for future events.

Great service and cleaning. We have used Pro Grill with our Traeger and never disappointed…read more Edgar is wonderful as are the other technicians

I regret hiring this company. I spent well over $1,000.00 on repair of my grill including a new LED…read morelight harness, switches, burners, etc. Everything they recommended and told me I needed. About a year after install of the parts from pro grill, the LED lights begin to fail and then stop working completely after a year and a half. I used the grill less than 5 times since their work so noticing wasn't highest on my agenda. When I realized the lights were completely out, it was a year and a half time from date of repair. I reach out to pro grill for help. The first person (didn't get his name) wanted and tried to help and said they'd be getting back to me. No one ever did. I had to reach out 3 different times over the span of a month. They'd respond after a week or so to each email or voicemail left. I felt back burnered, no pun intended. If it's not a new sale, they don't care. It's as simple as that, that's how I feel. They finally emailed me back saying it would cost around $200 for them to come look at my grill and then give me a price on what's wrong and what it will cost to fix. My blood boiled reading that. After spending this kind of money with them on a bbq repair and they don't have the decency to come look and see what failed in their install? LED lights are meant to last a VERY long time. Not a year or year and a half and only using them less than a handful of times. I called them immediately after receiving that email and talked with someone that said, my issue is above his pay grade and told me he'll let the manager know. I asked when I can expect that call and he didn't know. The manager calls me shortly after the call. We speak about the issue, and how I feel. He tells me they don't warranty anything they sell or install. Huh? You charge people thousands of dollars and have no stand behind on the work or the parts you install? Why would anyone use you after learning that? You don't learn that they don't cover it until you need their help though, that's the deal. I tell the manager how displeased I am with the whole experience. Taking weeks if not a month to get back to me, no responsibility taken, making me pay even after a month of trying to just speak with someone at your company, just to have your guy come back and look at their install and parts you sold me, and sell me the same service and part again? No thanks. He finally says, ok, we'll have someone come by and look at it for free for you but if it needs new parts we will not cover that or install. Great thanks, when can I expect that? Our office will call you to schedule. Great thanks a lot. Never heard from them again. That was over a week ago. To the ownership: listen to your customers frustrations. Try and help or solve the issue. Don't shut them down. Improve your communication. Why is it taking weeks to respond to an email or voicemail when a customer has an issue with your service? I bet if I needed a new service of some sort, you'd be Johnny on the spot. Improve manager training, and if who I spoke to is the owner, that's a shame because you failed on every aspect of customer service. Your staff failed in properly communicating and responding, then when it got escalated to management, you did nothing to help solve the issue and what you said you would do, you didn't do and I never heard back from you forcing me to express my experience. To new customers, there's lots of great companies out there, make sure you do your research and choose the right one.

Grill Masters was excellent. They came and cleaned our grill and pointed out things that needed…read morefixing. Sure beats doing it yourself. Especially since I can clean a grill but can't fix it.

Great service. Adjusted the gas regulator and spent 5 hours cleaning the grill - price was as…read moreestimated. Nick was fantastic.

Everyone has their happy place. For me, its Armstrong and any where I can be with flowers. Today I…read morevisited Armstrong to take a look at what they had in stock. Between here, homedepot garden, and Rogers Garden I love the options here. The fruit trees, the decor, the fountains and everything in between. Customer service is friendly, and classes here are fun and informative. Parking is easy and the sounds of the fountains are like ASMR for me. 5/5

Another great visit to Armstrong Garden Center. Very comparable to the big box stores, but I think…read morethe selection is better and obviously service is fantastic. I am doing a landscape refresh in my backyard so a lot of plants were needed. I took various growth stages, including those tiny little pallet plants as well as someone and 5 gallon plants. So far all the plants have taken well. Very sturdy and healthy. Service is quite outstanding to be honest. Plenty of parking out front. I'll probably be back soon. Great selection of accessories and pots as well.