There were so many different grills to choose from, and I love the green egg one, and it is so…read morecool, and the people are very nice, friendly, and helpful. There is a good selection, and great value too.

I'm happy to give them a 5 star review!! Jim & Tony were incredibly helpful throughout the whole…read moreprocess of purchasing our prefab fireplace and having it delivered. When our contractor was putting it together, we thought there might have been some damage with the fireplace. As opposed to taking their time and putting us off, they were really on top of it, communicating with all the right people to make sure everything was OK. In the end, it all worked out and we are very happy with our beautiful fireplace. I would recommend barbecue outlet!

Phenomenal service and experience. Worked around my schedule flawlessly. We went in on Saturday at…read more5:30 and had our new fireplace logs/grate/burner installed by 3 the following day. Rate was extremely reasonable after being over quoted by multiple other places. 10/10 experience and I'll be sending any referrals I have over!

Tried to call on a Saturday before we drove there. No answer. Drive there. Walked in. Told a…read moreyounger guy we were there to look at fireplaces. He motioned to the showroom. Look around, I'll be right with you. Stood there and watched him rearrange and stack brochures for a few minutes. I then walked over to him and told him specifically what we were looking for. Oh we don't sell those. Ok. So we left. I sat in the parking lot in front of the store. Call him and went to voicemail. No one in store. Don't bother. A waste of an hour drive. Perhaps the service is better on the weekdays when the "owner" is there.

Residential Project scope: residential Fireplace maintenance and new log install. Later purchase…read moreand install of fireplace doors. There was a great initial response with scheduling to come visit us as the show room has been closed earlier in the year. The owner-installer was bit late for that appointment, but we could easily accommodate the shifted time. The initial visit went well and was very positive. Good product knowledge and install capabilities were demonstrated. An initial quote was provided shortly after the visit around the 1st of December 2025. The pricing was competitive in many areas and I had some follow up questions on others. Unfortunately I had a difficult time getting responses to my follow on calls to discuss the quote and more precise schedule timing. I finally got ahold of someone at the phone number who takes calls. She was able to answer some questions, the rest were to be answered with a return call by the owner-installer who had visited. Again, no response. After the holidays I did try again and left a voice mail. I got a text telling me that I would get a callback later in the day when he freed up. No followup. So now I have been pursuing other options. Two stars for initial engagement and quote. No additional stars for responsiveness and timeliness.

Came to look at my fireplace and they never followed up on their end. I even called and left a…read moremessage after his visit about a week later and no response.

Mike came out to inspect our gas fireplace, which had only been lighting halfway. He took the time…read moreto explain how our fireplace works, what we could realistically expect from the unit we have, and what options we might consider if we ever decided to upgrade. What I appreciated most was how honest he was. After looking everything over, he told me the issue was likely just a buildup that needed a thorough cleaning and possibly some new sand. He even mentioned that my husband could probably handle it himself if we wanted to go that route. That level of honesty is rare. In the end, we chose to have Mike take care of it. While he was here, he also installed a damper clamp that we didn't realize was missing, which brought the fireplace up to code. Before calling Fireplace Doctor, we had another company come out. They made the situation sound much more serious and tried to convince us we needed a completely new fireplace unit because they claimed our setup was dangerous. Mike calmly explained why that wasn't the case and helped put our minds at ease. We really appreciated his knowledge, integrity, and the time he spent walking us through everything.

Had old fireplace turned to fire glass (instead of old school fake logs)! They returned my call the…read moreday i called, gave me complimentary estimate! Arrived in time. The tech was professional, respectful of our home, and very knowledgeable . A month later the gas fireplace was transformed. He made it look so modern and fresh ! I am super excited with the results and their professionalism! No mess or anything ! Highly recommend .

BJ was great to work with. I had a very old Viking Grill that needed replacing. Dimensions of new…read moreViking grills have changed and would not fit the existing stone enclosure. BJ receommended a PGS grill matched with stainless steel drawers from a different manufacturer. He made everything fit and the new BBQ looks amazing!

Really thankful for the work I received. Been dreaming about this setup for a long time and it came…read moreout beautifully. Thank you so much for the hard work.

I've been living in my home for about two years now and had not used my outdoor BBQ because I was…read moreso disgusted with how gross the previous owners left it. I finally had enough and decided to get both the side burners and the main BBQ appliances professionally cleaned. I stumbled across BBQ Renew through a Google search. I liked that they were upfront about their pricing and that they were a family owned business. I decided to contact them through their text message platform and quickly received a response. We were able to schedule a cleaning for the next week. The technician (I believe his name was Chris) arrived and quickly got to work. I appreciated that he brought and used all of his own tools, including a hose and vaccum cleaner, rather than using my hose which he could have easily accessed. Chris worked for over 3 hours and transformed my once horrifying grill into something beautiful. He even took the time to polish the exterior and the doors below. Chris also went the extra mile and vacuumed out the space below the grill as well. He definitely didn't need to take that extra step and I appreciate him so much for helping me out there. I highly recommend this company for anyone needing a little help with their BBQ appliances! Thank you Chris for making me want to use my grill!

The website is very misleading. The services is more than three times what the website shows. Less…read morethan $300 in parts were replaced but I was told the grill would work and look new. Not true. I was charged an excessive amount just to have a cleaning. DO NOT USE THIS COMPANY. I have several neighbors who wanted to see the work and are shocked at the work and price. Not only will they never get my business, but they lost two customers in my neighborhood. Do yourself a favor and go with another company. Don't make the same mistake I made.

Great place for firewood! Huge selection, nice people, and decent pricing. They provide plastic…read moreif you are putting wood inside your vehicle as well. They have regular wood and aromatic wood, and the wood burns clean. I use it in my solo stove without issues.

World famous Harry Soo was here demonstrating some BBQ and giving out samples. Harry broke in the…read moresmoker he likes to call Bob. Monk balls were first to be looked. While cooking Harry showed us how to prepare pork, and brisket for the pit. Everything from selection of the meat, trimming, and seasoning. The pork butt, and brisket were put on the smoker. We got to eat the Monk Balls along with brisket, pulled pork sliders, chicken, ribs, and Biirria. All this BBQ was delicious. Most of us went in the store to buy some of Harry's products and other items. I can't believe how big this place is and how many people were buying truck loads of wood. This is a fun place to come and I can't wait for future events.

They are amazing. Great customer service. We had Joa to come and take care of a grill. Great…read morepersonality and attention to detail. Definitely recommend.

Our grill was ling overdue for a cleaning. I put it a request to Yelp. I chose Pro Grill (aka OC…read moreGrill) because they reached out and seemed to really want our business. Great reviews and a good price made my decision. Their technician Nick came early and spent 4 hours doing a good deep cleaning of our grill and his hard work shows as you can see. Highly recommend them!

Grill Masters was excellent. They came and cleaned our grill and pointed out things that needed…read morefixing. Sure beats doing it yourself. Especially since I can clean a grill but can't fix it.

Great service. Adjusted the gas regulator and spent 5 hours cleaning the grill - price was as…read moreestimated. Nick was fantastic.

Although Trey The owner of shop was not offering the Service I'm looking for- But he guided me the…read moreright duration As a contractor being my self His shop deserves five star x

I called looking for fireplace servicing but they unfortunately don't do that. I'm leaving a…read morereview because he could have quickly gotten me off the phone, but instead provided several good recommendations for my specific situation and two contacts he recommended for the servicing. Thank you!