I had shoulder surgery Dr Mirrer was awesome did a great job very professional would definitely…read morerecommend to others the only one thing that I have to say is the receptionist is horrible every time I come in I dread coming in just because I have to face her and know that she's going to give me an attitude she's so rude receptionists are supposed to be receptive towards the patient this one on the other hand was very snappy and confrontational she asks me can I help you three times wouldn't let me get a word edgewise asked me if I was a patient two times knowing full well Iwas a patient she seen many a times when a patient walks in you ask him can I help you you should give him a chance to speak I can explain the way she comes off it's crazy ! every time it's the same thing very rude her demeanor , attitude and face expressions are very Unprofessional I had to walk out one time that's how rude she I wasn't going to deal with it was please learn how to talk to people I'm not going to say her name but she's the one with the glasses that is always behind the window but they need to consider how they treat us the patients making us feel very uncomfortable when iwalk in to the office I mean every time I come in it's the same thing I'm already expecting an attitude before she slides her window open never fails. If I was the doctor I would consider maybe getting somebody nicer other than that great doctor if you don't like your job or people get another job you're in the wrong profession.. would get five stars if it wasn't for the bad experiences coming in to the office

Dr. Mirrer is great. I've had both knees repaired and both shoulders repaired ove r the last 20…read moreyears. He listens and gives honest answers. He has earned my respect and confidence. A man of few words but is a fantastic talented surgeon. Highly recommend for both knee and shoulder issues.

Been going to this particular orthopedic center, probably too many times too mention. I have had…read moremultiple procedures done with Dr Mechefre, Dr Brennan and most recently Dr Alford. The doctors themselves are not only outstanding in their own skills they're even better with their bed side manner and willingness to answer any questions. In addition the PAs they each have from Arlene and Kim and Kelly I apologize I'm sure I'm forgetting names. They truly care about the patients needs. I dont wish surgery on anyone, but you'll never be disappointed here

awful, would never come here again. called express but waiting ovwe two hours to be seen. better…read moreoff going to an urgent care or walk in, there is nothing express about this!!! save your time and go elsewhere!!!

My husband had 2 knee procedures performed by Dr. Moss in the outpatient surgical unit here…read more Dr.Moss was responsive, warm, informative, and quite reassuring through the whole diagnosis process. He helped my husband make treatment decisions and was thorough in explaining what to expect day of, and following up. In addition, all of the staff in the facility were prompt, professional, and caring. We were so pleased with the service he received, so when I developed an issue with my hands and my PCO suggested seeing an orthopedic specialist, I called this practice. They were able to access my x-rays directly from RIMI, which I appreciated (no one wants to have to repeat tests). I saw a Fellow, who came in first to examine my hands and diagnose the problem (trigger finger - in both hands - that was causing pain, swelling, and lack of movement). Dr. Gil came in, confirmed the diagnosis - and let me know the treatment (steroid shot), and next line treatment (minor surgical procedure) if the steroid didn't cure the problem. He administered the shots in the exam room that day, letting me know that it might take a few days for reaction to be fully noticeable. Throughout my treatment too, the staff were helpful and offered great service. The Kettle Point facility is brand new, very clean, and a welcoming place to receive service. I'm mystified by the low ratings from others!

Today I saw Olivia Perry PA, I should have been a cockroach she was cold, wouldn't prescribe…read moreibuprofen or a muscle relaxer. Lied and said they don't prescribe medicine. And told me to take Tylenol. She could do nothing for me today. And it was obvious she didn't care about helping me. I will be calling tomorrow to change physician assistance. Hopefully this helps.

Ive been going to dr goldstein for years best bedside manner did both my hips have had no problem…read morehave been back to him many times best orthopedic and ive seen a few highly recommend him .

**** Before going any further, I want to make it very known that my scoring is a medium combined…read moreaverage between both the surgeon (Dr. Hubbard), their physical therapy department and their billing department. If you're considering becoming one of his patients, there are numerous factors to consider as reviewing a specialist/surgeon isn't as easy or cookie-butter as reviewing a coffee shop. In May of 2014, after much searching for a good hand specialist, I stumbled upon RI Hand & Orthopaedic Center and read very positive things regarding Dr. Hubbard. I've suffered from terrible pain in both my hands, wrists and arms for many years and finally was ready to take care of things. I also had a ganglion cyst on my left wrist that appeared around 10 years ago but wasn't actually causing pain and discomfort until recently. The process of diagnosing my problems was fairly quick: the usual route of xrays, seeing a neurologist for a nerve conduction study & EMG, followed by short term physical therapy. Needless to say, physical therapy didn't work and I was off for surgery over at Blackstone Valley Surgicare (see other review for the facility). Dr. Hubbard did a great job in the OR and during the subsequent follow-ups for all three procedures. The receptionist staff as well as the original physical therapist I had seen prior to surgery were absolutely wonderful. Both carpal tunnel releases went extremely well and even at this point, the pain is all but gone. However the cyst removal didn't quite go as well. By December the cyst had grown back and causes excruciating pain. Here's where everything took a nose dive. After surgery I was scheduled for weekly physical therapy sessions. The original PT who had been taking care of me was always prompt, friendly and had me in and out without waiting. Shortly after she went on maternity leave and a new woman took over for a while. Unfortunately the wait time became excessive. Several times she left myself and several other patients in the waiting room for over an hour (even though the PT room is ample in space). On more than one occasion I actually had to leave before she could see me. Later in winter around Christmas, my husband was fired from his job and we temporarily lost insurance. Thankfully we were eligible for coverage through the state and I happily called in February to make a follow up regarding the new cyst and terrible pain. Which is where I had a very unfortunate encounter with the billing department. Unfortunately my prior insurance had left me with a bill around $500 which, back when we had income, was no sweat to pay. But at this point, we were completely broke. When I called to make an appointment the receptionist scheduled me in right away since the pain was intolerable. A few minutes later the billing department called to inform she had cancelled my appointment tentatively unless I paid the bill. I was more than happy to offer a payment plan of weekly payments but to my surprise, she refused me outright. Didn't make a single effort to assist me or work with what I had to offer. Rude, unfriendly and curt, she told me outright no appointments unless I paid in full. And that was that. To be quite honest, I was a little shocked. I've always kept a great record as a patient: paid my deductible and any subsequent bills, kept my appointments, was friendly with the staff and yet when it came to actually having an outstanding bill for the first time, I was immediately treated like the scum of the earth. Would I recommend Dr. Hubbard as a doctor and surgeon? Yes. However as a whole (including his affiliation with Blackstone Surgicare), especially when the billing department is involved, I would consider going elsewhere. Dr. Hubbard is a skilled, amicable surgeon as is his immediate staff. But the woman in billing seriously needs to learn how to treat patients.

Stay away! I made an appointment with dr Hubbard to have my…read morehands checked for carpal tunnel syndrome. I step into the office and I was immediately reminded of Walmart or "people of Walmart". The lady at the desk didn't speak English, the place was packed with people, there were kids climbing on furniture, it's just like Walmart lol. I had to wait an hour to be seen even though I had an appointment. When I finally do get seen, Doctor Hubbard seemed nice and professional. As he's looking my hands over we have small talk and my son comes up in conversation. That's when he tells me he beat his son every day to help him stay in line! I thought he was joking and just had a weird sense of humor but no he was serious and really beat his kid every day. Fuck doctor Hubbard. It's been about ten months since I've been there and I got a bill in the mail saying I owe $50 for X-rays and it's going to collections. This is the first time I've seen this bill.

Their appointment scheduling system is the worst I have ever encountered. 45 minutes or more to…read moreschedule an appointment. You can't call the provider's office directly- one main number to reach all providers part of University Orthopedics. Absolutely terrible!!!

this place ruined my life and most days I can barely walk or bend up and down. Dr Tian esp. they…read moreignore the paperwork you fill out. care even less that you're in pain and only push procedures that only waste money. to top it all off even though my condition has worsened they screwed up my assistance I was receiving. its 2025...at some point a person is going to snap and everyone's gonna end up on the news.

If I could give zero stars, I would. This man has no bedside manner and seems to be more interested…read morein having patients make appointments at his own pt office than getting to the root of the problem. I was DX with a pinched nerve in the neck, and my symptoms did not coincide with a "muscle sprain". He literally spent no more than two minutes with me, did an X-ray (you cannot find nerve damage on an X-ray, you need an mri) , the pain I have travels along the nerve path from the back of my head, into mastoids, jaw, shoulder, and down my arm. That is not indicative of a "sprain", it is indicative of nerve damage. However, all he cares about was getting me into HIS physical therapy clinic. He did not listen or care about my concerns and definitely did not take any time to get to know me or how I was feeling. Made formal complaint with my insurance carrier. I was still required to pay a $30 copay. If you receive bad service in a retail store or restaurant, you're refunded. If it is a doctor, though, you're expected to pay even if you weren't satisfied with the service. Doctors should be held at the same standards as any other service industry. I recommend, if you're thinking about going here, find someone else first.

I had to have an appointment with this "physician" not by choice. I had read the reviews and knew I…read morewouldn't connect with him. My appointment was for 10:30. I arrived 15 minutes early as requested. At 11 am I asked how much longer it would be. At 11:10 I was brought to an exam room. A nurse interviewed me and told me, "it won't be as long as it was in the waiting room." No it wasn't as long, it WAS LONGER!!!!! At 12:10, yes you read that right, he walked into the room and never introduced himself, apologized for his lateness, nor offer a hand to shake; announced and pointed "you need to be on that table, and remove your socks and shoes." I was beyond angry. I have never ever been treated so rudely by a physician in my life. He turned around, finished with another patient, and came back in at 12:20. He saw me for all of 5 minutes. Forgot that he asked me to remove my socks and shoes, until I reminded him of it, and then left. He is such an arrogant P&&k!!! Two and a half hour wait for 5 minutes. Uncalled for, unconscionable, ridiculous. They triple book appointments. And, the women behind the desk are used to this based on their reaction to my inquiries. I wouldn't go to him again, if my life depended on it.

Best doctor anywhere for knees!!!! I had double knee replacement in June of 2012. Received…read moreexcellent care, great followup and my scares are almost invisible. I can move like I did when I was 25 years old. I cannot thank this fine orthopedic surgeon enough.