I've been going to Dr. Judah Minkove at Clinical Associates for many years now and I am always SO…read morewell taken care of. Debbie is always so helpful on the phone and the rest of the staff here is top notch! They are all friendly and the cleanliness in the building is well kept up with. I'm proud to say I am a patient of this practice!

Their billing department is completely incompetent. They repeatedly billed BCBS with a code that…read morepaid them nothing and tried to collect from me even though every explanation of benefits or explanation of payment clearly states that the patient is not responsible for anything that the insurance company doesn't pay (other than the patient's co-pay.) BCBS and I had many phone calls with them trying to get them to submit the claim with the correct code. They continually use the wrong code and didn't get paid and kept trying to collect the money from me. Eventually, with Blue Cross Blue Shield giving them a special exception so that they could file their form even though it was past the deadline, they were able to collect some money from Blue Cross Blue Shield and I paid my co-pay. My visit was in March 2023, and they didn't get things straight with Blue Cross Blue Shield until July 2025. Here it is August 2026, and I got a notice that they sent me to a collection agency for the entire amount that they tried to bill Blue Cross Blue Shield! I again got Blue Cross Blue Shield on the phone with their billing agent, who says oh no, they pulled it back from collections after they received payment in July 2025. Yet the collection agency took 13 months to find me, since I moved out of state in April 2025. If indeed clinical associates had canceled the collection on me, the collection agency had 13 months to take me off their list yet they didn't. If you receive any bills from this practice, I suggest you look very carefully to make sure that you or your insurance company haven't already paid them.

I've never had Therapy here because these people do not answer the phone…read more I'm not sure if the answer is hiring more people or paying people a living wage so they actually want to work and answer the phone...but I have called three times, three different days and no one has ever answered. I'm asking my doctor for a referral to another location that actually, I don't know......answers the phone. I can't imagine the servicing care for the patient is good if they can't even answer a phone

Don't know how you properly review a place you come for physical there's but I will try to give it…read morea try. Injured my back shoveling snow and was referred here by my doctor. Staff here was friendly and appeared to be very knowledgeable. Most of my visits I was just exercising and doing stretches to strengthen my lover back. They always have pleasant music playing. They charge for missed appointments and do not offer a grace period so make sure you aren't late. Office was always clean. I have improved enough to stop treatment but if I am ever in need of their services again I would come back.

I was there PT for my right leg I had knee replacement surgery. The therapist were great at their…read morejobs I will be going back to them when my left knee is done this year. Front desk nice young ladies smooth checkin with them.

Maria Caccamise PT, worked on me correcting my neck pain, with therapy and exercise. The…read moreatmosphere in the office is warm. I was immediately welcomed by Amy at the front desk, which helped me to relax. Each PT who helped with exercise was very pleasant. Maria is an excellent Therapist, and I recommend that if you need therapy go to their office for a wonderful experience, while getting better with their help.

I arrived at TPT after a shoulder manipulation procedure for frozen shoulder. I was 5 hours out…read morefrom surgery and was in quite a bit of pain, but was so lucky to meet Savleen - an excellent therapist. Therapy was painful at the beginning, but Savleen was always encouraging and so kind and patient. She was comforting through my pain and talked me through some difficult moments. She gave me exercises to do at home on the days I didn't attend PT. Two weeks out from surgery and I have just about regained full mobility and am so grateful for the entire staff. Appointments were easy to make and the girls who work at the front desk were helpful in figuring out an insurance issue and making my frequent appointments. I was able to come to therapy after work, so scheduling was convenient. I can definitely recommend Towson PT.

The dude at the front desk has an attitude, is rude, and unprofessional. He needs to go. Between…read morehim and the new therapist I was dealing with (gosh, I wish Bolster did not retire, she was amazing), I will not be returning.

I would not recommend making an appointment with Dr. Vissing…read more I scheduled and appointment for myself to establish a new primary care physician Dr. Vissing came in, read from the history in my pre-registration form, did a physical, and asked if I had any issues and if I wanted bloodwork. No attempt to establish any type or patient/physician relationship. I described the only issue I have been having, and he prescribed me an anti-depressant because it would also help with my symptoms, although I'm not experiencing any of the symptoms associated with depression. Understandable that medicine can be used for treatment of other things. Totally irresponsible to prescribe me a new medication that is known to have side effects that can alter your brain chemistry and then tell me to schedule a follow-up in ONE YEAR. The only reason I am giving two stars is because the rest of the staff was fantastic

We've been with Clinical Associates since the mid '90's. I like my primary care physicians and the…read moreother specialists I've seen at the site. However, over the last 6 months, I have experienced MANY office communication problems. This is across the board with specialists and primary care physicians. The providers' staff DO NOT return phone calls or respond to messages. I had to physically walk into the back of my primary doctor's office, (without an appointment, and no one at the front desk) to get a referral for PT after calling four times with the request. The nurse was concerned she hadn't gotten the messages, and I showed her my call log to verify the contacts. This is just one example, we have had three other concerning encounters involving cancelled appointments (on their end), records not being forwarded to specialists outside the site, and an inability to schedule or reschedule appointments as no one returns our calls. Primary doctors and nurse practitioners retire or resign and there are no replacements, the existing doctors are stretched thin. We unfortunately, after 30+ years, will be looking for a location.

Dr. Loeb is wonderful. She's a great listener, and I can't stress enough how important that is in a…read morepractitioner. She's empathetic, encouraging and has a killer sense of humor. Not to mention how great her care is!

I have had both great and terrible experiences with both clinicians and office support staff. I am…read morehappy with my current PCP at Clinical Associates. However, I felt traumatized by my treatment by a previous PCP there, her medical assistant and the office staff. All seemed careless, marginally competent at best and indifferent to whether I lived or died if it required any time, attention or effort on their part. It did not appear to be anything personal. The whole experience felt totally impersonal. This was the Woodholme office, which seems horribly poorly managed with zero quality control standards. No one ever answers the phone. You have to leave a message. Maybe they call you back within 24 hours, maybe they don't. I don't think I ever got any response to any messages sent through the patient portal to my previous PCP. I once had a telehealth appointment scheduled with her, used the link the office sent me and waited about 45 minutes without her showing up. Tried calling the office. No one answered, as usual. No one responded to my voicemail. She finally called me several hours later and claimed the staff had some problem processing my insurance. God forbid they treat me without making sure the insurance claim went through. Nevermind that my insurance hadn't changed since my previous visit and no one else has ever mentioned having this problem. I was very confused, frustrated and disappointed by the process and the lack of respect it displayed for me as a patient, especially since no one called to let me know what was going on or to check whether I could be available later. I got a perfunctory apology and the sense that my PCP did not think this was any big deal. Just one bad experience among several over a couple of years before I fired her. Should have done it sooner. Until recently, I also had a specialist at the Woodholme office, but she left the practice and wasn't allowed to tell her patients where she was going. She referred me to a colleague, which would have been fine EXCEPT when I tried in March to make a follow-up appointment, no one was available until November! Unacceptable when I'm trying to manage a serious medical condition, had just recently been put on a new medication, and had some concerns I felt needed monitoring. Fortunately, I was able to get an appointment with a few weeks with a specialist at a different practice. I used to have a fantastic PCP and eye doctor with Clinical Associates, but both retired several years ago. Since then, things seem to have gone extremely downhill. I am giving them two stars only because I like my current PCP so much. She is in the Reisterstown office, where a real person answers the phone most of the time, voicemail messages are returned the same day and my messages through the patient portal are promptly addressed. Based on my experience, I would give the Reisterstown office four stars (have had some isolated issues with one very unprofessional staff person there or else it would be five stars) and the Woodholme office zero stars.

I saw Dr. Michelson at the After Hours Care and she was wonderful. She isn't my regular Dr but she…read morewas patient and caring. She took the time to explain everything and showed me pictures online to better explain what was going on. I'm so glad that Clinical Associates has After Hours Care.

An office best avoided. Has seriously gone downhill. I saw the fabulous Christine Manko for many…read moreyears until she retired. Then I switched to Syma Rizvi. I'm giving her the benefit of the doubt and presuming she was under pressure to see a lot of patients as quickly as possible and this explains the careless treatment I consistently received. She was usually very unclear in explaining things and in too much of a hurry to answer questions, which she would sometimes refer to her assistant, who was also clueless. The whole office was horribly run. No one live ever answered the phone. You had to leave a voicemail. Calls were usually not returned the same day. It could take days to set up an appointment. After a visit, I often got a followup survey about my experience emailed to me. But when I filled it out and tried to email it back, I would get an error message about a server problem. Every single time!!! Nothing about this particular office works! Truly an awful experience! So glad to be done with them. Used to be so much better.

The check‑in desk closed an hour earlier than the posted closing time, which wasn't acceptable…read more Because of that, I wasn't able to get my wristband.

Everything is under one roof. More specialized services can be referred another Kaiser center. The…read morelab is very efficient, as are all the staff, technicians and doctors.